Lenovo
- Lenovo sold damaged laptop refusing replacement Open
Chinmaya Mishra filed this complaint against Lenovo on Dec 29, 2021
Lenovo Ideapad Slim *i (****) Core i* **th Gen laptop with serial no. SPF**Q*YF stopped working within * days of delivery from Flipkart. Since then Lenovo has delayed replacement and now refusing replacement citing that liquid damage is not covered. There is no liquid damage from my side either intentional or accidental but when the enginner opened the cover a glue like substance appear to be spilled and stained the back cover of the laptop may be during assembling the glue spilled and Lenovo sold the product later without appropraite quality check. But now attempting to absolve themselve in the alibi of liquid damage not covered. I have an unresolved request with Lenovo on this bearing no. **********. Request help in resolution.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Replace / Fix problem
Damages for loss and agony
Lenovo
Resolved
Frustrated? File a Complaint
Investment Reasearch Advisor
"Rs.30000 refunded by the company. I am extremely happy with Voxya service and I wish you will keep on providing such service to people whoever struggling."
G Rajendra Prasad
Related Complaints
Lenovo - Cashback not received Closed
On the Lenovo website form where i purchased my laptop (Lenovo LOQ) during payment it showed **% cashback on all credit cards proceeded to payment it been two months since the delivery of laptop i have not received the cashback amount which was...
May 20, 2026 by Mohit Savarkar
Lenovo - Delay Closed
I placed an order on the Lenovo official website on **.May.**** . The order has been stuck in “Order Received” status for over ** days. I contacted support multiple times, but they did not provide a proper solution. They mentioned “retrig...
May 05, 2026 by Paras
Lenovo - Withdrawal amount not credited to my account till now Closed
Ordered on march **th bt no response at all no delivery details is given after all waiting finally i cancelled it and aftr ** to **days refund is intaited to wallet and i saw that there was an option for withdrawal so i clicked on it bt till no...
Apr 11, 2026 by Soumya Poojary
Lenovo - Warranty not honored Closed
My charger started having issues on */*/** and so i contacted Lenovo on */*/** They told me to claim it under Accidental Damage Protection even though there was no damage. On */*/** they sent a motherboard replacement even though I was pretty s...
Mar 03, 2026 by Sanyam Bansal
Lenovo - Order Cancellation and Refund related Closed
I am writing to formally request a refund for Order No. G*********, placed on January **, ****, through Lenovo’s official website. Despite my repeated attempts to seek resolution, my request for a cancellation and issue refund has been denied...
Feb 03, 2025 by Rahul Chauhan
