Myntra
- Item missing Myntra denies refund Open
Kasthuri Priya filed this complaint against Myntra on Dec 26, 2025
I had ordered a sweater, jeans, shoes etc. for express delivery. The delivery person left it at my doorstep without informing while I was at work. An hour later, when I reached home and opened the packets, I found the jeans missing. I immediately called customer service and explained and they assured me that the item might have been missed out and they would check internally and get back to me soon. The next day, without informing me, they close the ticket stating that the refund has been denied as their internal reports state that the jeans was packed. Despite sending them photos, fighting with multiple customer reps who did not provide any assistance, my case was denied. I finally told them that I didn't need their refund but to send me their internal report / any evidence that the jeans was delivered. This was met with only silence. After * years of being a loyal customer who had spent lakhs on their products, I am heart broken!
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Myntra
Resolved
Frustrated? File a Complaint
OYO Rooms
"I am very satisfied with voxya team. Voxya is doing great job for consumers. My complaint was resolved with top priority. Thanks once again voxya."
Asif Belim
Related Complaints
I am filing this complaint against Myntra regarding Order ID #********************* for repeated delivery of damaged products, improper packaging, unnecessary delays, and unfair denial of refund/return. I ordered a wall clock from Myntra. Th...
May 20, 2026 by SHAH KARAN PRASHANTBHAI
Myntra - Return ammount not credited in my account Closed
I order Adidas Terrex Soulstride shoes but delivered Adidas Terrex tracefinder shoes this is defferent article i return the shoes to Myntra Myntra show return is completed and refund is credited to your account but ammount is not credited in my...
May 17, 2026 by Sanjay Singh
Myntra - Money deducted but order not placed Closed
While placing order on myntra i choose BHIM Payment method to pay money, but money deducted and order not placed....
May 15, 2026 by Vaishnavi Singh
Myntra - Order not delivered but marked as delivered Closed
Hi ordered * items from myntra and it has been marked as delivered but I did not receive the order and I have contacted the delivery person he says it has not been delivered then I reached there customer support till their supervisor they're so...
May 04, 2026 by Jannet M
Myntra - Order delayed upto 8 days Closed
I ordered kurta in myntra at **-**-**** it should delivered at **-**-**** but it delayed I called myntra helpline they the deadline is **-**-**** but then also it didn't came so I called them again then they are telling to wait upto ** hours th...
May 03, 2026 by Lavanya Guthi