Invalid charges by adani One

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Adani Digital Labs Pvt Ltd

- Invalid charges by adani One ^Closed

onil filed this complaint against Adani Digital Labs Pvt Ltd on Feb 22, 2023

I made * flight booking from adani one on indigo flights. When I cancelled all the three flights Indigo refunded *** % amount on two flight and *** deduction on one of them. I came to know that adani one sends this request to clear trip pvt ltd for booking. So all the refund amount from indigo was sent to clear trip pvt ltd. Clear trip charges *** as cancellation fee and send remaining to Adani one. Adani one again charges a *** platform charge which they do not specify whether its a cancellation charge or airport charge. Also they deducted coupon amount even though indigo provided a complete refund on flight cancellation

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