Gtpl Hathway Ltd
- Internet not connect Closed
Paresh Jadhav filed this complaint against Gtpl Hathway Ltd on May 31, 2021
Since **th May I don't have internet access. I have a complaint ** times to customer care but still not getting a resolution.
Every time I have received msg that
" Dear GTPL Customer, our Engineer SHARMA SUDHANSHU is on his way to reach your installation address for resolution of your Ticket No *******."
and after few seconds received the second msg that
"Dear Customer, The Ticket No: ******* has now been resolved. "
Without problems resolved and Without contacting me. How is it possible? , how can they automatically close tickets?
** days is a very long time to resolve any big problem but still not get any proper revert from the customer support team.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Gtpl Hathway Ltd
Resolved
Frustrated? File a Complaint
Yatra
"Complaint is resolved. Thanks, Voxya. I got my applicable refund after a long time."
MOHIT SONI
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