Act Fibernet
- Internet connectivity issues Open
Nikita Rani Thakur filed this complaint against Act Fibernet on Oct 02, 2018
I have requested for a new connection on Sept *th and while I was on call with the person regarding new connection, they have answered my call within a minute and sent a person to collect the money in half an hour and promised to provide a new connection by the next day. After continuously calling them for * days no body turned up for installation. Frustrated I have asked for refund. They didnt refund me my money and have given me the connection on **th, after almost ten days of requesting. Within a week of getting this connection my internet stopped working on **th. I have raised a ticket on **th and today being oct *nd after one week, there is not even a single person to attend this request. I have tried reaching them *** times in this week duration but all their lines are busy. I have tried contacting the nodal officer too, but thats of no use. They even closed my ticket without resolving it. They do not provide service nor are read to refund my money.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Act Fibernet
Resolved
Frustrated? File a Complaint
Flipkart
"Thanks a lot for solving my problem, Voxya. I have received my refund from Flipkart."
Nirmala Mary
Related Complaints
Act Fibernet - Wifi Closed
I have already paid the wifi bill again it is showing to pay extra bill and now my wifi is disconnected plzz slove my problem ...
Apr 21, 2025 by Rmaya
Act Fibernet - Refund of Amount Rs 2828 not recieved Closed
Hi, I requested for a new internet connection online through act portal and got a call back from their sales department who confirmed that the location where I requested the connection is feasible and they will get the installation done once ...
Mar 21, 2025 by Meenakshi Negi
Act Fibernet - Services disconnected Closed
ACT fibernet is the worst wifi network providers. I took a plan of * months and paid full amount in advance. These people deactivated my connection in the first month due to a fault at their end. Now, they are not refunding my money neither the...
Oct 24, 2024 by Aradhya Dutta
Act Fibernet - Service Interruption Closed
I have prebooked an ACT service for a month. I was supposed to work from home today. Since morning, there has been an issue from ACT's end and there has been no resolution the entire day. I lost Rs ****/- for today. During various instances, I ...
May 26, 2024 by Suresh B
Act Fibernet - Delivered Closed
hi act fibernet we have added the *month package but from past *days we not getting the internet so plz check the connection ...
Dec 25, 2023 by keertan
