ACT Broadband
- Internet Connection not processed after the payment done at first instance numerous phonecalls left Closed
Abishek John filed this complaint against ACT Broadband on Apr 20, 2020
Internet Connection not processed after the payment done at first instance.
Payment date: April *th ****
I was promised a fibernet connection within one week from the date of payment. However, the connection was not processed.
After the designated deadline.. I tried contacting the agent and he promised connection with the next * days . After that Numerous phonecalls left unattended by the company's agent and there were no follow ups or status update from the company or its agents. I had to waste my time dialing them again and again but all for no use. None of the calls were attend! Even the manager didn't care to attend the calls. Because of this irresponsible behaviour, I had to sacrifice my work during this pandemic situation. Kindly take actions
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Resolution Demanded:
Apology letter from company
Replace / Fix problem
ACT Broadband
Resolved
Frustrated? File a Complaint
Robu.in
"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."
Vijayasimha Ajarananda
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