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ACT Broadband (71/134)

134 Total Complaints
71 Total Resolved
52.99% Consumer Satisfaction

If you are searching for ACT Broadband Review on internet then you have reached the right place. You can read the full ACT Broadband Reviews here. Get answer to questions like if ACT Broadband is real or fake? ACT Broadband is legit or scam? if ACT Broadband is safe? All ACT Broadband reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for ACT Broadband so that it help others to make wise decisions. The Consumer satisfaction score of ACT Broadband is 52.99% because out of 134 consumer complaints, only 71 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

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ACT Broadband - Illegal Service Disruption Harassment Attempted Forced Recovery of Installed Routers Open

FORMAL CONSUMER COMPLAINT Against ACT Broadband (Atria Convergence Technologies Pvt. Ltd.) Complainant: Ranjith Suram Account No: ************ Customer Since: *+ Years Email: ranjithdj@gmail.com Opposite Party: Atria Convergence T...

Mar 01, 2026 by RANJITH SURAM

ACT Broadband - Disconnection request not resolved Closed

I have raised to disconnect my act service as me moved from that flat as agreement is over after multiple followup connection is still there showing active and ticket not closed yet...SR************** ...

Feb 28, 2026 by Yeswanth Yadav Nakka

ACT Broadband - Internet Disconnected since last 15 days with no ETR Open

Respected team, It’s been almost ** days that we have no Internet connectivity and have raised a complaint with ACT Fibernet ticket no SR************** have sent multiple emails which has bounces back. I am working from home and this is c...

Sep 06, 2025 by Preeti Sehgal

ACT Broadband - ACT Sent bills two months after Disconnection and I paid extra which is denied to refund Open

Background: *- I opted for disconnection on sep ** , I got a phone call from ACT service team asking for a reason and got email confirmation for on sep **.. (attached the image of email) for safer side , I disconnected the router and Etherne...

Jan 10, 2025 by vijaya kumar

ACT Broadband - Improper service frequent internet disconnection Open

Frequent internet disconnection everyday for the past * month, in spite of repeated complaints and emails ,the issue is not resolved , extreme lack of service ...

Aug 29, 2024 by Skalzang Dawa

ACT Broadband - Installation not done Open

I have got the new connection and payment done * days back and I am still waiting for the installation to happen people call and they never turn back to install...

Jul 29, 2024 by Mohtesham Khan

ACT Broadband - Even after Payment done Closed

Even after paying the bill Act brodband not provided service. After raising the ticket also they are not responding properly.. answering like they don't care even we informed them that we complaint on them. Helpdesk support named Avinash Patil ...

May 19, 2024 by Sudhindra Baliga

ACT Broadband - Internet not working Open

I called ACT fibernet to know the feasibility inu area. Without visiting my place they said that there is visibility and asked me to choose a plan and do the online transfer **** for * months ACT Strom plan. That's it. The person who interacted...

Mar 04, 2024 by vijayakumar K

ACT Broadband - Cancel Subscription Closed

* times asked them to remove there connection everytime they closed the ticket without even talking with me or making communication with me....

Dec 29, 2023 by Virendra Kumar

ACT Broadband - Internet is not working Closed

Hi I am writing this letter to inform you that my internet connection is disturbed for the last "FIVE" days. I am facing trouble as I am unable to work, and most of the work is done online, and for that, I need a proper internet connection. ...

Dec 16, 2023 by Sabareesh

ACT Broadband - Internet not working Closed

The internet faced disruptions on December *, ****, due to the cyclone. As a result of the network being unavailable, we were only able to report the issue on December *, ****. However, the internet has not been restored yet. Despite reaching o...

Dec 12, 2023 by Balaji Annadurai

ACT Broadband - Refund from ACT Broadband Open

Account number ************ had taken service for * months **/**/**** to **/**/**** by paying **** rentals (Excluding tax). I have cancelled subscription on **/**/**** and service agent telling will not be any refund as per company policy. Now...

Nov 25, 2023 by Sharath Madapura

ACT Broadband - False promise Closed

We are using plan GVE_ACT Silver promised speed of **Mbps but for last * year we are getting only **Mbps when run speedback.This is informed to ACT support number of times saying slow speed.we are told by ACT technician tha the router that we a...

Nov 19, 2023 by Kamalapriya

ACT Broadband - Wifi not working after installation Open

Hi, I just got ACT Fibernet on the **th of October, and I have been facing multiple internet issues. Despite, it being just bought, I’m upset with the services. I discussed with the agent beforehand as we are working from home. There is an ex...

Oct 28, 2023 by Varsha Praveen

ACT Broadband - Security amount not refunded Open

It’s been more than a *-* months of disconnection of the service and recovery of the router from the service provider. Since then I have been following up on a refund amount of the security deposit which they charged initially. It was commit...

Oct 22, 2023 by Nitesh Anand

ACT Broadband - Internet issue not resolved Closed

**/* Compliant raised on Sunday around **:** Pm on **/**/**, Still the issues not yet resolved, But received a closer mail from ACT that issue was resolved, But still its was not resolved and no proper respond from team ACT. ...

Sep 26, 2023 by Sridevanathan

ACT Broadband - Act Fibernet Refund will not be given Open

I have paid for *m plan renewal on **th Aug ****. I cancelled the service on **th Aug since I needed landline and Airtel gave me that option. Act told me refund will be processed. Today when escalated to Chennai nodal officer, they called back...

Sep 08, 2023 by Nagoor meeran

ACT Broadband - ACT broadband suspended Open

Payment was due on **/*/** and payment made on **/*/** through credit card through ACT website. Credit card bank confirmed by mail of successful transaction, but ACT still maintains that payment is not received and hence suspended services. Des...

Aug 16, 2023 by Raghavendran

ACT Broadband - Wrong invoice raised and account suspended Closed

I was charged for OTT services which is free and part of package. When contacted customer care multiple Times they said it is free and you don't need to pay but then also my connection is deactivated even though I had paid for * months pack...

Jul 21, 2023 by Santosh bendre

ACT Broadband - Fake commitments bad experience Closed

I am writing to formally complain about the unacceptable service and false promises that I have received from ACT over the past week. For the past week, my internet connection has been completely down and I have been unable to use any online...

Jun 26, 2023 by Bad quality food received

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