Swiggy Bundl Technologies Pvt Ltd
- Incorrect Items Delivered and Items missing Closed
Shrey Krishna filed this complaint against Swiggy Bundl Technologies Pvt Ltd on Jun 29, 2022
I had place two orders on Swiggy (**rd June and **th June respectively). As soon as the items were delivered I had checked and reported the issue to the customer support team. For **rd June order it was from Best buddy's cafe restaurant and had placed order for * quantity of Lung Fung soup whereas I only received one and also sent a picture of it to the customer support team. For order of **th June, it was from Five star Premium restaurant and had asked for * quantity of sweet bun whereas I was delivered just normal buns. I have reported the issue for both the orders and also attached images as evidence but the customer support team denied to even examine them and sent me a sub standard template based answer. They denied any kind of compensation and didn't even follow up with the restaurant. This is sheer unprofessionalism and they just want to take money and not resolve any issues.
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Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Swiggy Bundl Technologies Pvt Ltd
Resolved
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