CROMA STORE
- Hitachi Window Ac Faulty no cooling Closed
Saurabh Sharma filed this complaint against CROMA STORE on Jun 13, 2024
Hi,
I raised complaint more than ** within ** days but not received any response. I'm very irritated from your product and your service very bad. I want to get immediate action on this and call back now. Otherwise I'm going to take legal action.
I purchased HITACHI Shizuka *.* Ton * Star Inverter Window AC (Copper Condenser, RAW***HGEOZ*) on **/**/**** from Croma website, Order No : TC************. after installation ac not cooling and i raised complaint multiple times croma and hitachi both but no response to resolve. Hitachi engineer visited after checking they said its manufacturing fault replace by croma. and croma executive come for pickup then said hitachi will be replace after uninstallation. both are blame to each others and no one resolve the issue.
I'm very disappointed from the valuable brand Hitachi and croma provides very bad service.
I request you last time please replace this ac by today otherwise i go to consumer forum to complaint against both of croma and hitachi.
I purchase this ac for use in summers, when i'm not able to use it so why i purchase it.
Order No : TC************
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
CROMA STORE
Resolved
Frustrated? File a Complaint
OntheShop
"Ontheshop refunded my money. I am very impressed with the service provided by Voxya. They have resolved my issue as soon as possible. Thanks for your support."
Debalina Ghosh
Related Complaints
CROMA STORE - Worst service and poor product Closed
Bought a Usha water cooler from chroma sector ** gurgaon in march ****. No one come for installation. After * days of installing by self there was smell coming from cooler.and it was informed to chroma and for a month no one comes for service o...
Jul 29, 2023 by Chandni bhatia
CROMA STORE - Defective Sony Bravia HDR 55 inches Closed
We had purchased the product on **th June ****, Saturday from Croma store, Sohna Road, Gurugram. Croma had delivered the defective product on **th June ****, Monday. The display had *-* black spots on it and we had informed both Croma and Sony...
Jun 19, 2020 by Shuchi Jindal
CROMA STORE - Package not delivered Open
I had placed an order from the croma store on **th October **** which was to be delivered on **th October. but till date it's not be delivered. Even after visiting store many times staffs don't any answer for this. They are wasting my time an...
Oct 26, 2023 by Suraj Gupta
CROMA STORE - Charged more through EMI Open
I purchased an LG Refrigerator from Croma, Kormangala Branch Bangalore on **-**-****.(Invoice No SLA************). While negotiating for discount we were told by their sales person that if I opt for EMI option, they would give us Rs**** additio...
Jun 28, 2023 by Kiran Bothra
CROMA STORE - Problem in washing machine purchased from croma store gwalior Open
I purchsed the IFB fully automatic washing machine from Croma Store Gwalior on Sep *, ****, which they delivered on * pm *th Sept, ****. Next day the engineer came to install the machine, but without checking the body of machine from each side...
Oct 18, 2019 by pankaj chourasia
