Cleartrip
- Full refund not received Closed
Jithin Das filed this complaint against Cleartrip on Apr 17, 2019
I have booked a ticket on **th of March **** from Mumbai to Bangalore for two passengers on Cleartrip for an amount of Rs *****. The trip id is ************. However, the name I entered there was wrong and I immediately called the Cleartrip customer care for support. I was told to make a new booking on the same airline with the correct name and cancel the old ticket with the airline as well as Cleartrip and I would be getting the full refund amount. So I booked a new ticket with correct names within ** mins as I was advised by Cleartrip and cancelled the ticket with both the airline as well as with Cleartrip. Nevertheless, Cleartrip only refunded me Rs ****, that is less than half the money and as I checked with airlines and came to know that they have refunded the full amount to Cleartrip. Its been a month since this incident and the remaining amount of Rs **** is not been refunded yet, despite the meticulous attempts made through calls and e-mails to the customer support team. But they seem to be fraudulent and hesitant to refund the remaining money. Seeking your advice to solve this issue.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Cleartrip
Resolved
Frustrated? File a Complaint
Red Apple Fashion
"I'm very surprised. Really surprised with the things that happened so fast and quick resolution was provided. Thanks to Voxya and would love to share this story with all of my friends and family."
Jithendra Babu
Related Complaints
Cleartrip - Incomplete refund issued Closed
my flight was cancelled by the airlines , but while refunding the fare cleartrip deducted Rs **** saying its convenience charges and are not refundable, but the invoice that I have clearly shows that there were no convenience charges charged to...
Apr 21, 2026 by Mayank Meharchandani
Cleartrip - Money not Refunded Closed
I have booked plane tickets on *st January using ClearTrip, the airlines cancelled the flight in the first week of January. Its **th Feb and still Cleartrip hasn't refunded my money yet after calling them ** times. They also sent me a mail sayi...
Feb 24, 2026 by Sam Sajan Thomas
Cleartrip - Refund Closed
I booked a flight ticket through clear trip on **th March,****. Due to financial distress,the airline suspended operations and filed for bankruptcy in ****. Numbers of time I demand cleartrip for refund by sending mail to clear trip and cu...
Feb 18, 2026 by Justin Macwan
Cleartrip - Refund not being processed Closed
Round-trip flight tickets for *st Nov - *nd Nov '** were booked through Cleatrip. Ticket was cancelled by airlines, and the application showed the refund as initiated and to be completed by *-*th Nov. After more than a month, till date (**th De...
Dec 18, 2025 by Abhinav Das
Cleartrip - Cleartrip hotel booking fraud Closed
Dear Sir/Madam, This complaint is registered against Cleartrip regarding an incorrect hotel booking. I made a booking for 'The Vindhya Sarthak Resort' in Varanasi on **dec to **dec, with booking reference number ************ hotel owner said ...
Dec 18, 2025 by Viral shah
