Airtel
- Frequently charging money for international roaming Closed
jitendhra filed this complaint against Airtel on Jul 29, 2018
i know about international roaming charge.am in dubai am using my airtel number more than ** years,last year i came to Dubai month once i topup my mobile and make a call or message to india for my sim number to active always..For past few month frequently i got a message like"Dear customer your airtel mobile number xxxxxxxxxx has not been used for more than ** month pls recharge immediately to ensure continue services" ..but usually i top up my number fro * month once and i cal or msg some one..after this msg i topup few days late i get a cal from customer care for postpaid connection..i wrongly attend the cal but they charge me ** for the cal and roaming charge ***rs..total ***.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Airtel
Resolved
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