Doramisell
- Fraudulent transaction done Open
Joyjit Paul filed this complaint against Doramisell on Mar 28, 2019
I found company ad of Doramisell.com on Facebook on *th Feb **** and a cookware item was shown as US$*.** and their payment method was only through MasterCard. However, on placing the order of USD *.** on *-Feb-** an amount of Rs.****/- was deducted from my account without any OTP verification. Suspecting a fraud, I immediately blocked the credit card by calling to the Axis bank c/care and also made a dispute email with all supporting docs. emailed to Axis Bank customer care support. I also sent the email to doramisell.com to cancel my order as it was a fraudulent transaction but as of today no positive reply from them. On further email enquirer, they reply that they send items to overseas address by sea mail which might take * months to * months. It is completely a case of fraud and the Axis bank is also not helping me to resolve the issue ( on raising a dispute about fraudulent transaction) stating that I authorized the payment which I did not.
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Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Doramisell
Resolved
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PepperFry
"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."
Arijit Sengupta
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