Hotel booking Fraud
- Fraud by Goibibo Closed
Trilochan Singh filed this complaint against Hotel booking Fraud on Oct 14, 2019
A hotel room was booked for * nights stay in Phuket, through Goibibo, and total money paid.
On the day of checking out, the hotel refused to let a check out happen, without making a payment. The hotel people said that they had mailed Goibibo and all its ** executives for the payment on **.** & **.** but they have not responded.
I had already missed the already fixed Van, which was to drop me and others to the Airport and now missing the flight would had been a bigger problem.
I requested hotel people for a mail on that and they did send after which the payment had to be made again, from my credit card. The hotel acknowledged the payment and sent a mail marking a copy to all concerned, of receipt of the payment.
I tried to avoid making double payment, for almost * hours before giving up. Additionally, had to pay Rs **** + equivalent as taxi charges for the airport drop..
Later on Goibibo sent me a mail and offered Rs **** as damages, which i refused.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Damages for loss and agony
Hotel booking Fraud
Resolved
Frustrated? File a Complaint
Thrillophilia Adventure
"I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied."
Preeti Anandan
Related Complaints
Hotel booking Fraud - Fraud by Mithun Mullick Lhonark Residency Open
Sir, I have booked one hotel in Lhonark Residency in Gangtok. I have paid them an advance of Rs. ****/- to them. Now they are neither providing me the receipt nor they are refunding the money. I have contacted them at the number provided on ...
Sep 29, 2024 by Ritu Gupta
