Flipkart
- Flipkart refusing refund Open
DEVASSY VARGHESE filed this complaint against Flipkart on Aug 25, 2024
I purchased a digital gift card from Flipkart for INR**** which was never fulfilled. After chasing customer support over multiple weeks, they confirmed the seller will not be able to fulfill the order. Abruptly one day while discussing refunds, Flipkart closes the case saying refund voucher has been redeemed. They cut me off completely - no phone calls, stopped sending email updates etc and on persisting they asked me to file an FIR. Evidence attached
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Resolution Demanded:
Refund / Credit for purchase
Flipkart
Resolved
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Kurlon Mattress
"Thank you Voxya Team for the quick action on my complaint. Due to the legal notice, Kurlon has replaced the mattress with a new one. Hope this will be of a better quality!"
Swati Bandana
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