Flipkart
- Flipkart - order cancelled without any permission from user Open
Zamir Hussain filed this complaint against Flipkart on Nov 14, 2018
I ordered a Laptop (Lenovo Ideapad *** Core i* *th Gen) on **-Nov-**** with order id :- OD******************, during diwali discount offers and paid ***** INR using my credit card.
The order was in way and status was showing it has reached in one of our nearby Courier center but they were not delivering it even after * to * days.
Then suddenly on **-Nov-****, they changed the order status to "CANCELLED".
I was surprised that how they can cancel my order without any cancellation request from my side.
Then i contacted FLIPKART customer care. Instead of giving me any satisfactory answer they are saying that we will issue a refund.
Here matter is that I don't want any refund instead I want my ordered product delivered to me.
The reason behind this FRAUD might be the increase in the price of the product after the sale ends. Now FLIPKART and / or Seller (RetailNet) might want to earn more profit by taking reorder from my side at higher selling price.
I want to request to "Voxya" to help me to get my product (Lenovo Ideapad *** Core i* *th Gen) back at the same cost which i paid earlier because there is nothing wrong at my side.
Thank you
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Resolution Demanded:
Apology letter from company
Replace / Fix problem
Flipkart
Resolved
Frustrated? File a Complaint
Asus
"Voxya team helped me very much and they were there though out the issue resolution and without them I believe it is impossible to get justice. Thank you Voxya and team."
Leela Sai M Guggilam
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