Act Fibernet
- Five days without internet connectivity Open
Naveen B filed this complaint against Act Fibernet on Jun 13, 2019
I have filed an act ticket opened on *th June for loss of internet connection. The ticket was expected to resolve by ninth June but it didn't, neither there isn't an update on the ticket. The common answer I receive from the call centre is 'we will follow up'. Gone are my five days without the internet at home. The more frustrating thing is there aren't any updates or comments on a ticket for * days. Why is such irresponsibility towards the tickets?
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Act Fibernet
Resolved
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ZebPay
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Rahul Parmar
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