Myntra Design Pvt Ltd, online shopping portal, AKR Tech Park, B block, Krishna Reddy Industrial Area, 7th Mile, Kudlu Gate, Bangalore 560068
- Empty paket delivered Closed
Ranjan Kumar filed this complaint against Myntra Design Pvt Ltd, online shopping portal, AKR Tech Park, B block, Krishna Reddy Industrial Area, 7th Mile, Kudlu Gate, Bangalore 560068 on Jan 24, 2020
I have oredred JBL *** BT ANC headphone in white color on **-**-**. I opted cash on delivery as a payment option. My booked parcel deliver on **-**-**. During the receiving parcel, i paid **** rupees to delivery agent. After payment, i cut myntra printed outer plastic cover. Inside the plastic, i found a large cardboard box. Inside the cardborard box, my ordered JBL *** BT anc headphone box wrapped in bubble plastic. When, i removed plastic then found, that Headphone box seal is broken and when opened the box then found that entire box is empty, headphone and other accessories not present in box. Immediately, i contacted myntra customer service and lodged my complaint. Myntra customer care provided the following complain id- IN********************. I also contacted myntra on twitter and lodge my complain. I noticed that when i booked my order then seller was "Truecom retail" and all the mail given by myntra on order confirmation, on order dispatched and on order delivered it clearly mentioned that product sell by truecom retail but on my parcel level and provided invoice mentioned that product sold by another seller named "sane Retail private limited. Why this discrepancy happen. and also I am completely disappointed to see such a online fraudulent from such a reputed e commerce site I need justice and want either a sealed packed genuine product dispatch to me as earliest or company should refund my money as earliest.
Are you brand?
Are you Lawyer?
1 Supporters
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Myntra Design Pvt Ltd, online shopping portal, AKR Tech Park, B block, Krishna Reddy Industrial Area, 7th Mile, Kudlu Gate, Bangalore 560068
Resolved
Frustrated? File a Complaint
Dell
"Great work, I liked the efficiency of the process and the fact that my complaint got resolved in less than a month, while I had been trying for the last 6 months."
Ananya Jindal
Related Complaints
I was asked to register my account by paying ***₹ and I did and then I was asked to complete a set of orders . When I stated to do so after completing *-* orders it asked to prepay some amount so the next order could be submitted.I did that a...
Mar 19, 2026 by Khushman kaur
I ordered * Micheal Kors watches on **th June from Myntra. Product was delivered on *nd July at *:** pm. The package was completely sealed without any tampering but when I opened the package it had an empty box. I am a myntra customer for the ...
Jul 07, 2020 by Ankush
I ordered a UCB shirt with tie from Myntra, i received the order in a packet which was packed perfectly, when i opened the packet there was only shirt and no tie was there so i raised a return request for this and placed a fresh order of same i...
Mar 11, 2020 by Rajendra Khare
Account email id - svishesh****@gmail.com Order No. - *******-*******-******* Delivery date - ** Feb ****. Product * - Louis Philippe Black Self Designed Slim Fit Single-Breasted Suit Price - ****/- Product * - Louis Philippe Men Teal Gree...
Feb 21, 2020 by Aman Baijal
They charge us for the delivery. They say the product is exchangeable but when you place for the exchange it says not servicable . They are harassing the customers when you're delivery the item to s pincode howcome the same pincode is not ser...
Feb 09, 2020 by Sonali hakked
