Snapmint
- Empty Box Received Open
Vedant Dongarkar filed this complaint against Snapmint on Feb 20, 2026
recently placed an order with Snapmint (Order No. ********). When the package was delivered, the outer packaging appeared properly sealed. However, after opening the box, I found that the product was missing — only the box was inside.
There were no visible signs of tampering on the outer package at the time of delivery. I have taken photos of the package and the empty box for documentation.
I have already contacted Snapmint support and am currently waiting for their response. Posting here to check if anyone else has experienced a similar issue and to understand how long resolution usually takes.
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Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Snapmint
Resolved
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PayTM
"Thanks Voxya team, because of your support I was able to reach concern persons to resolve my disputed case with multiple stakeholders."
Kushal Prahladbhai Prajapati
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