Dunzo
- Dunzo Partial and wrong order received Open
Shlok filed this complaint against Dunzo on Oct 12, 2022
I had ordered pasta and basil from a store using dunzo. The pasta was missing from the order and they gave us parsely instead of basil. As a receipt they have only sent an image of packaged goods, with no way to verify what was inside the package. I have attached a picture of what was delivered, with this complaint. Since the pasta was not delivered, there is no way to capture a picture of it.
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Resolution Demanded:
Refund / Credit for purchase
Dunzo
Resolved
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Flipkart
"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."
Aman Verma
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