Railwire
- Didn t receive refund for failed transaction Open
Nithin Shanmugam V filed this complaint against Railwire on Dec 27, 2022
On December *, ****, I attempted to recharge my railwire broadband connection via MIMO payment partner. The amount was deducted from my bank account, but I the transaction had failed. On reaching the bank, I found out that amount was credited successfully to railwire. Upon calling railwire's support team they promised me it will be refunded within * working days. However, I have not received a refund for the failed transaction even after waiting for ** days. I was frustrated from the same response that they give me, " we have escalated the issue to the finance team, please wait". I like to get my refund can you help me?
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Railwire
Resolved
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