Myntra
- Did not get the complete refund. Closed
Himanshu metai filed this complaint against Myntra on Dec 23, 2017
I have ordered a khaki color trouser along with * other items from Myntra on **st of Dec ****. I have paid *** rs for that trouser with the final cart value of ****.** rs. On the next day i.e **nd Dec I got an email that because of quality check Myntra has canceled that trouser and I will get the refund of *** rs within few days. After * days I got a refund of *** Rs only for that trouser. They are claiming that they have adjusted my amount with the cashback I got on the phone pay when I have ordered items. The promotion of phone pay was you will get rs *** cashback on the shopping os **** or above. I had done the shopping of ****rs even after canceling that trouser I am eligible for *** Rs cashback. So I should get the *** cashback and *** Rs refund for the trouser. According to there customer sales representative, they had included that ***Rs cashback in the refund which I am supposed to get for the trouser. I want the cashback and the refund for the product as the cancellation was done from Myntra's side. They should give me the full amount of refund which I have paid.
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Resolution Demanded:
Refund / Credit for purchase
Myntra
Resolved
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Kurlon Mattress
"Thank you Voxya Team for the quick action on my complaint. Due to the legal notice, Kurlon has replaced the mattress with a new one. Hope this will be of a better quality!"
Swati Bandana
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