Voltas 1 5 ton 5 star split ac
- Defective Voltas 1 5 Ton Split AC No Resolution Despite Multiple Complaints Closed
ANKUR BAROT filed this complaint against Voltas 1 5 ton 5 star split ac on Sep 18, 2025
Complaint Details:
I purchased a Voltas *.* Ton Split AC on **th May **** from Flipkart (Order ID: [Order ID here]). Within just two months of purchase, the AC became completely non-functional (dead unit).
Since then, I have raised multiple complaints with Voltas service, but the issue has not been resolved. The service centre advised me to check voltage and wiring, which I did with a certified electrician. Everything is fine, confirming the fault lies in the AC unit itself.
Despite this, Voltas has been unable to diagnose or fix the problem. The complaint was even closed earlier without resolution by their service partner (Kishika Solutions). In the meantime, the situation has worsened:
The AC does not turn on after being switched off from the mains
The remote has stopped working
The display is malfunctioning
This is a brand-new AC, used for less than * hours per day, yet it has been lying useless for the last * months. Instead of providing a proper resolution, Voltas has only sent engineers for inspections with no outcome.
Relief Sought:
*. Immediate refund of the product cost OR a complete unit replacement.
*. Compensation for the harassment, inconvenience, and mental stress caused due to Voltas’ failure to resolve the issue despite multiple complaints.
Supporting Documents:
Purchase invoice from Flipkart
Complaint references with Voltas
Email communications
Grounds of Complaint:
Sale of defective product
Deficiency in service
Unfair trade practice under the Consumer Protection Act, ****
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Voltas 1 5 ton 5 star split ac
Resolved
Frustrated? File a Complaint
Air Asia
"As it was not possible to send a Legal Notice to Air Asia International, I followed the lawyer's advice to raise the dispute and got a refund from the bank. Thank you so much."
Parvathy M
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