Mhr Infotech
- Defective Refurbished Laptop Open
Pratik filed this complaint against Mhr Infotech on Jul 25, 2024
Refurbished Laptop HP Probook *** G*, paid **,***/- Within **-days of purchase the laptop stopped working. They did testing for a week and informed that the motherboard needs to be replaced and demanded additional payment. Later they stated the motherboard isn't available. Despite repeated requests, they have refused to provide either a replacement or refund for the defective product. They have yelled at me and pushed me out of their shop & stopped answering calls, leaving me without any resolution to this issue. I kindly request to investigate this problem and help me with a refund/replacement, as per consumer rights for defective products.
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Resolution Demanded:
Refund / Credit for purchase
Mhr Infotech
Resolved
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HappyEasyGo
"I tweeted about the issue before but I did not get any reply, until Voxya tweeted & tagged HappyEasyGo. I received the refund today after a long time. Thank you!"
Mrunmayee Palsule
