Symphony
- Defective air cooler touch 110/not replaced Open
Sanjeev Kumar bairishety filed this complaint against Symphony on Sep 17, 2018
I've purchased symphony air cooler touch *** on **/**/** from reliance digital, Vijayawada for **,***/-. It is delivered next day with defective blades and I've complained with reliance digital, Vijayawada but they were reckless and asked me to contact symphony customer care. Symphony customer care didn't respond in courteous manner, I've been running from pillar to post till date. Symphony has sent very un professional repair man and couldn't repair the defective cooler, I had to pass very hot summer in perpetual waiting and mental agony. Over and above this cooler water level detection sensors became defective, subsequently I had under go same unfruitful business of contacting symphony customer care but till date defective item neither repaired nor replaced.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Symphony
Resolved
Frustrated? File a Complaint
Reliance Digital
"Very happy with the resolution of the issue. If I had not taken help from Voxya, I would not have gotten my refund."
Guru Magavi
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