- Deducted amount unjustly ^Open

Mohammed riyaz ibrahim filed this complaint against Air india express airlines on Nov 14, 2024

Hello
Sir My flight ticket was booked from ease my trip site for the date of nov **thn from ixe to dmm,,later on I rescheduled to Nov ** after paying **** from your site by me...I have attached the payment reciept. This payment was done on Nov **th. So the flight ticket has been issued for Nov **nd. The total amount I paid here is *****. So u have understood till here right. Now I cancelled the flight. So the cancellation fee is ****. Now calculate *****-****=*****. This is clear calculation..

But you people have sent only ***** as refund amount in that **** is directly sent to me since I had rescheduled from my credit card through your website.. and rest ***** is being sent to ease my trip agent portal.. now you tell out of ***** u people have sent me only *****. Though I had already paid the rescheduling amount and the itinerary is generated on Nov **th only.. where is the (*****-*****)=rs **** amount . Kindly refund This amount. You people are simply misleading here. Be honest in what you earn. How could you people charge **** again when I have already paid for the rescheduling ticket... if at all I don't get my hard earned back which you people have unjustly deducted. I would surely file a suit in consumer forum . Be honest in what you earn and refund my amount of ****...

i have attached the ticket copy, cancelled pnr ticket and payment receipt of rs ****

Thanks

Fouzal

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