OnePlus
- Damaged case received Closed
chander manakpuri filed this complaint against OnePlus on Jan 03, 2019
Hi,
i brought oneplus *t from oneplus official website and the silicon case with the phone was damaged when i opened it.It have so many scratches on the back of silicon case
After receiving the case i immediately called oneplus executive informing about the issue you guys can also check it at your end.
Since * weeks your executives are telling me to wait as the case is out stock we will send u asap,i have it on recording as well that your executive(prince on *dec****) told me logistic team has said that they will send it asap ,but today i got a mail saying that it is intact condition what is going on with oneplus such a bad service
everytime i call your executive told me that your has been escalated its been more than * weeks now i never received till now i have all the recording saying we will delivered u the new case asap.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
OnePlus
Resolved
Frustrated? File a Complaint
Goibibo
"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."
Rakesh Mari
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