jio airfiber
- Customer Support not solving my problem Open
Aparna Giri filed this complaint against jio airfiber on Jun 24, 2026
I purchased a Jio AirFiber connection on ** May **** and paid ₹****.**. From the date of installation, I have been facing continuous service and connectivity issues. I repeatedly contacted Jio customer care to report the problem and request assistance. However, most of my calls were either not answered or disconnected immediately after I explained my issue. No proper support, resolution, or reference number was provided despite multiple complaints.
As the service was not working properly, I requested either a permanent solution or a refund. However, my refund request has not been processed. After waiting for more than a month, engineers finally visited around **–** June and informed me that Ethernet/LAN cable service was not available in my area unless I paid additional charges. This information was never clearly communicated at the time of purchase. I had even expressed my willingness to pay extra if required, but no proper assistance or solution was provided.
Due to the company’s failure to provide the promised service, poor customer support, repeated call disconnections, and refusal to resolve the issue or provide a refund, I have suffered financial loss and considerable inconvenience. I request a full refund of ₹****.** along with appropriate compensation for the hardship caused. I also request that the company be directed to resolve this matter promptly and fairly.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
jio airfiber
Resolved
Frustrated? File a Complaint
Byjus
"I am very much satisfied, since my complaint was resolved within a week. I got refund smoothly. My sincerest thanks to the entire Voxya team. It is really effective and quick."
SUNDARAPANDIAN M
Related Complaints
jio airfiber - Refund not received Closed
I am writing regarding my JioAirFiber order (Order No: NO****CJ****, Request No: LR*****CMAKP), which was placed on ** March. The installation has not been completed. Despite multiple follow-ups, there has been no proper response from the servi...
May 07, 2026 by INBANESAN A K
jio airfiber - Service is not fulfilled Closed
Hi, I applied for Jio Airfiber with advance payment of Rs***, which they mentioned will be adjusted in first bill. But no one contacted me for connection. But about *.* months when I complained about it. They said that they will not be able to...
May 13, 2024 by YOGENDRA PRATAP SINGH
jio airfiber - Jio airfiber installation issue Open
Hi i ordered jio airfiber order number NO****D*Z*S* in Tiruvallur , tamilnadu on * th may ****. They mailed scheduled appointment on * th may ****.But installation team engineer not arrived and contacted the team multiple times no proper respon...
May 10, 2026 by Vagishvar J
jio airfiber - Jio AirFiber Booking Amount Not Refunded After NonFeasibility Confirmation Open
I booked Jio AirFiber service from Reliance Jio and paid Rs **** on ** May **** (Order ID: LR*****QWXX*, Receipt No: **bdfa*a*****df*). However, no technician ever visited my premises and no installation or service was provided. I subsequent...
Apr 26, 2026 by BAKI YASWANTH REDDY
jio airfiber - JioAirfiber scam Open
Jio Launched ** days Free Jioairfiber offer in whichever areas it was feasible. It wasn't feasible in my area so they gave me a offer of Rs.**** for ** days and I installed it at my home on **th March. Here's what happened they had promised a R...
Mar 26, 2025 by Sourav Munde
