Crocs
- Crocs footwear manufacturing defect Open
Nutan Agarwal filed this complaint against Crocs on Jul 12, 2025
Purchased crocs sandals from www.crocs.in (order no. *********). After using the footwear for a week realised that left sandal is smaller is smaller than right sandal for the same size. Left one is *cm in width and right one is *.* cm in width. On invoking warranty within ** days of purchase, crocs declined replacement stating that this is not covered under manufacturing defect and hence replacement cannot be done. Have reached out to customer support multiple times but in vain! Never thought branded premium global brand would have quality issue and moreover it denies acceptance of my complaint.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Replace / Fix problem
Damages for loss and agony
Crocs
Resolved
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