Complaint regarding refund

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Ketch

- Complaint regarding refund ^Closed

Dimpal filed this complaint against Ketch on Sep 08, 2024

I ordered one oversized tshirt but when the package arrived the tshirt is so long for me so I placed the return on the same day.
On **th August the delivery boy came and took the return package on **st August they checked the package and processed the refund. In app it shows that on **st of August they refund the amount on my bank account but when I checked with my account I didn't get it. Today is *th of September till now I didn't get my refund money on my account. And they said we proceed the refund it will reflect in your bank account within *-* days but yet I didn't get it.

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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase

Ketch

7 Total Complaints

6 Total
Resolved

85.71% Consumer Satisfaction

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