V Mart esplanade
- Complaint Regarding No Refund Policy Closed
Prashansa Mondal filed this complaint against V Mart esplanade on Sep 02, 2025
Today, I purchased a pair of pants, but after trying them, I found that they are too big. Unfortunately, my correct size was not available in the store.
When I contacted your customer care team, I was informed that there is a strict “No Refund” policy. I feel disappointed because I was unable to find my correct size and now I am left with an item I cannot use.
I kindly request that you reconsider this policy in my case and provide a refund or another suitable resolution. I have been a loyal customer, and I hope this matter can be resolved fairly.
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Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
V Mart esplanade
Resolved
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Paio Accessories
"With your help I have received a full refund. Genuine platforms like Voxya are rare to find. Would love to see Voxya reach greater heights. Thank you for your prompt and professional responses."
Nisha Bedi
