Oneassist
- Claim not given even after 2 requests Open
Manish Wazir filed this complaint against Oneassist on Sep 07, 2017
I have xiaomi redmi *s prime and i opt for oneassist insurance for that device and suddenly i met with an accident and my device's touch got broken and they refused to give me the claim saying your real name is ajay kumar however you bought this claim with ajay sen.i mean how could they say that your name matters for insurance? can't i buy or sell *nd hand devices and they closed my claim that time and *nd time when i opt for claim they said upload any legal document saying that ajay sen and ajay kumar are the same person and i uploaded same documents as they said and they said you will soon receive a mail and oneassist voucher i waited for more thn ** days and no mail or no document was said to my location and when i called oneassist customer care again they said mail or Upload documents to a person's personal email id started with wasim..etc@oneassist.com and no reply from their side till now instead of a promotional mail and when i called again they said your claim has been closed as it was over ** days.
I request you to please make my device repaired ASAP from oneassist and fine them as much as possible.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Replace / Fix problem
Oneassist
Resolved
Frustrated? File a Complaint
Yatra
"Complaint is resolved. Thanks, Voxya. I got my applicable refund after a long time."
MOHIT SONI
Related Complaints
Oneassist - No service provided Closed
The oneassist company is a fraud, when they want to sell their insurance plan they are willing to call u ***** times. but when it is time to provide the service claim they don't bother to talk. I am fed up with following up with them and final...
May 28, 2024 by Bharat Dhingra
Oneassist - One assist Denied Extended warranty claim Closed
I bought an extended warranty of * years along with the Marq AC i bought from Flipkart. When i called for claim they denied saying they don't have any information. I called Flipkart, they are saying One Assist will only be able to help. I a...
May 25, 2023 by Manish Anand
Oneassist - Fridge repair sone by OneAssist and not working after one day Closed
I booked service from OneAssist for fridge repair. They repaired it and took money and next day fridge stopped working and bill is given to me...
May 16, 2023 by Shanker Pulugam
Oneassist - My repair service is rejected Closed
I brought oneassist total accidental oneassist insurance for my mobile protection. Now when my device got damaged i had booked their repair service claim within their insurance period. Now they rejected my request for repair stating that u wer...
May 13, 2023 by vishwajit singh
Oneassist - 15 day repair Guarantee not Honoured Closed
The One assist insurance was taken when i purchased the TV and now that i have raised a claim for the repair, they are taking days to resolve and even deliver the TV after repair back to me. They have also surpassed their ** days TV resolutio...
Apr 06, 2023 by Yogesh Ashok Jain
