Kia india
- CAR ENGINE ISSUE Open
DHIRAJ RAMESH PARMAR filed this complaint against Kia india on Apr 28, 2023
Hello Team,
This is with respect to our KIA Carnival Vehicle Reg. No. MH**SQ**** .
I am writing to bring to your attention the engine failure that I have been experiencing with my vehicle which is
under warranty for replacement at KIA Mumbai Service Center. KAVISH AUTOMOBILES PVT Ltd at Sewri.
I had previously lodged a complaint with the company about the issue with the customer service department regarding trauma
faced by us and it's *+ Months we are bearing without a vehicle, but unfortunately, the complaint was closed
forcefully saying that without the complaint being closed engine replacement cannot go ahead. I was told all
issues would be addressed after the complaint is closed.
During my previous complaint, we felt the dealer and company representatives were not genuinely interested in solving my problem.
Instead, they seemed to be more concerned about closing the complaint quickly without finding a solution. I felt
forced into accepting the closure of the complaint, even though I was not satisfied with the resolution. They
should not have closed my Previous complaint.
Post Enginer and Assembly replacement by Company, Who will bear all service costs due to the
new engine? What about its future warranty and services? In fact, my * Months' insurance money
and time have been wasted just because the company cannot replace their faulty engine
immediately due to unavailability In India. Why should customers suffer from issues of company
unavailability of Engine in Spare? The Vehicle History on record will show the Engine's Failure
and this would also affect my Sale Proceed due to the Major Engine Failure issue.
I am disappointed that my complaint was not taken seriously and that all my issues have not been addressed.
As a loyal customer of your company, I believe that I deserve better service and a resolution to this problem for
such a Premium Car of ** Lakhs.
We kept on following for the above concern and still our car is with dealer and there in no updates on concerns.
Dhiraj Parmar.
**********
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Kia india
Resolved
Frustrated? File a Complaint
Paio Accessories
"With your help I have received a full refund. Genuine platforms like Voxya are rare to find. Would love to see Voxya reach greater heights. Thank you for your prompt and professional responses."
Nisha Bedi
Related Complaints
Kia india - KIA SELTOS 2021 DIESEL AUTOMATIC Closed
Dear Kia Company, I am writing to express my deep frustration regarding a persistent jerking issue with my vehicle (registration number: DL*CS ****) that has been ongoing for the past ** months. Despite my previous emails and numerous visit...
Apr 02, 2026 by AMIT GUPTA
Kia india - CNG Invoice Closed
I have purchased Kia Carens Petrol (O) CNG from Aman Kia In Chinchwad ( Pune)... And i regret my decision. Overall experience was pathetic .. its been almost a month i m still visiting for some paper works for showroom..latest reason f...
Feb 15, 2026 by Masiuddin Shaikh
Kia india - Kia not supporting us Closed
I am phasing issue in my car engine and kia is not supporting me and they are tourturing me...
Jan 03, 2026 by Yash goel
Kia india - Cannot buy AMC package second time Closed
Hi All . I got AMC package and * services completed in that. Now your advisor is telling I can’t buy AMC package because I’ve not completed * years. During the proposal of this AMC package your service team said whichever comes earlier (* s...
Oct 30, 2025 by Praveen prakash
Kia india - Kia car issue Closed
HI Kia Team I am writing this email as I am very very disappointed with kind of service that Kia has provided to us. So we had bought a pre owned car KIA SONET MH ** FR **** from your Shreeji Thane showroom on **th Aug ****. The time...
Oct 11, 2025 by Neha Chavda
