Swiggy Bundl Technologies Pvt Ltd
- Burnt food delivered Open
Lavanya filed this complaint against Swiggy Bundl Technologies Pvt Ltd on Sep 19, 2022
We ordered ** Veg puffs and ** egg puffs for an office party, and received burnt Veg puffs. It couldn't be eaten by anyone. When I tried to file a complaint with Swiggy support, they refused to let us upload the pictures. So, I emailed customer service, and when I received the response, I became extremely frustrated and irritated. What role does the swiggy app play if the restaurant only participates in food preparation? Every time I report the issue, they simply say is that we can't help you anymore.
I have posted in social media same irresponsible response. We are facing so many issues.. this is not the first time.. worst customer support.
Are you brand?
Are you Lawyer?
1 Supporters
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Swiggy Bundl Technologies Pvt Ltd
Resolved
Frustrated? File a Complaint
Investment Reasearch Advisor
"Rs.30000 refunded by the company. I am extremely happy with Voxya service and I wish you will keep on providing such service to people whoever struggling."
G Rajendra Prasad
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