Hathway Hyderabad
- Broad band 3 1 plan not provided completely Closed
Srinivasu Gosula filed this complaint against Hathway Hyderabad on Feb 27, 2025
I'm having Hathway broadband connection since last * years,
User id: **********
User name: Pavankumar
Ij the Nov month my previous recharge plan deactivated, one of the hathway billing team agent called me on **-**-**** for recharge and suggested **** rs as Quaterly plan with **MBps plan *+*months plan. After two to three times confirming from agent completed payment in the presence of agent call guidance link provided by them.
As per the committed plan expiry should be mar-**, but plan was deactivated in **-**-****.
From **th Feb onwards I'm writing mails and raising tickets still they not resolved the issue.
Helpdesk persons calling me, you are not eligible for *+* plan that's why plan deactivated.
You can contact billing team of Chennai through mail only no contact number available.
Eventhough I tried to send *-* mails, but there is no response from team.
I have a call recording of the conversation between agent me on the recharge done **-**-****.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Replace / Fix problem
Hathway Hyderabad
Resolved
Frustrated? File a Complaint
Club Mahindra Holidays
"Many thanks to the Voxya team. I got my refund on 14th Aug 2019. Thank you very much once again to get my refund in just 8 days!"
Jyotiranjan Pradhan
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