Hathway Broadband Internet
- Billing issue with hathway Closed
shag filed this complaint against Hathway Broadband Internet on Jan 04, 2019
Hi,
This is the first time I am using Hathway its been a month. being a new cutomer hathway is one of the worst customer service i ever had. i had called more than * times for my issue. I was said that the very first month the bill will be *** after that i have to pay *** each month. But this month they had disconnected my internet connection inspite of paying ***rs. I would have called more than * times and raised complaints many times but still the issue persists.
I was using airtel and switched to hathway. airtel was way better. i dont mind switching back to airtel as well as sugget my friends not to use hathway if my issue is not resolved. i have all call recordings with your sale team and tech team regarding this issue. I dont mind taking it legally as well.
make sure i get my internet connection back.
acc no- **********
I tried calling the customer suppport again . Trust me i had never spoke to such a cheap and bad associates again. They just say you will get internet in * hours from customer care agent, sales team, billing team nd even from the team lead but no fucking internet came. The team lead went to higher extent and gave his personal number to contact if i dindt get my internet in * hours. And when i called after * hours the number was not reachable. Such a stupidest service ever. i wont let anyone in my area get Hathway as well as post everywhere in my fb, insta and all social meadis not to buy.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Hathway Broadband Internet
Resolved
Frustrated? File a Complaint
MamaEarth
"My refund has been credited to my account. Thanks to Voxya and Mamaearth."
Takhellambam M
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