Amazon India
- Amazon India delivered a wrong colour product Open
Bharat Madaan filed this complaint against Amazon India on Feb 16, 2021
I ordered a phone on Amazon on **th Feb,**** the price of phone was *,*** and the colour I selected was "Sky Blue"
After a few hours of ordering I received a message from Amazon saying " Amount *,***(Sky Blue, *GB RAM, **GB Storage) will be available on original payment method".
I thought my order was cancelled for some reason but when I checked the details online the order was still in place.
I thought everything is fine, but on the same day when I received the phone it was of different colour (Carbon Black) . And when I check the details of order everywhere it was changed to Carbon black. Now I am not sure how they did it but they definitely updated the order and now trying to force me in keeping the carbon Black phone. On top of that the phone is not working properly and getting restarted again and again. Amazon is not resolving the issue and just stalling it by passing the details to technician.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Amazon India
Resolved
Frustrated? File a Complaint
Weddingz.in
"I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)"
Abhijit Dhote
Related Complaints
Amazon India - Defective Samsung Tablet Failed 3 Times No Refund from Amazon Closed
Samsung Tablet failed * times in * months. * job sheets available. Order ID: ***-*******-*******. NCH Grievance: *******. Want immediate refund or replacement.)...
Jun 26, 2026 by Arpit Ranjan
Amazon India - Refund not credited Closed
I had ordered a study table from Amazon India, order no. ***-*******-******* which I received on **th March. They did not provide me with installation service till date and kept on postponing it. When I asked for a return, they are still postpo...
Apr 02, 2026 by Vinita Vishwakarma
Amazon India - Amazon Refund Denied for Order Fake Product Returned as Original Closed
Amazon order #***-****-****** dated [delivery date] mein fake/counterfeit product deliver hua. Maine return request kiya, pickup ho gaya delivery partner se. Amazon executive ne email kiya (attached) ki "original product confirmed, refund denie...
Dec 30, 2025 by Prince bhati
Amazon India - Non delivery of amazon giveaway prize Closed
I, Yogeshwar Choudhary, participated in an Amazon Live Daily Deal Dhamaka Giveaway held on **th September ****, where I won Sony WH-CH***N headphones. I successfully claimed the prize, and Amazons message clearly stated that the product would...
Oct 03, 2025 by Yogeshwar Choudhary
Amazon India - Refund not credited Closed
i ordered clothes on amazon india but clothes were not of good quality so i decided to return the clothes. They picked up clothes and did not credited my money back to me. it has been more than one month since they received clothes. I have trie...
Jul 04, 2025 by Aamir Khan
