Ajio
- Silver Bar Not Delivered Open
Naveen Kumar filed this complaint against Ajio on Jan 20, 2026
UNILATERAL CANCELLATION OF ₹*.** LAKH SILVER BAR ORDER - NO CONSENT, ** DAYS MONEY DETENTION, NO REFUND ISSUED
Order Details:
• Ajio Order ID: FN**********
• Product: * KG SILVER BAR (****gm, *** purity) - Bangalore Refinery/Muthoot
• Order Date: ** Dec **** | Amount: ₹*,**,***
• Delivery Address: Tirupattur, Tamil Nadu
• Bluedart AWB: ***********
Timeline of Deficiency:
*. Promised delivery ** Dec **** → FAILED
*. Ajio executives promised delivery on **, **, ** Dec **** → ALL FAILED
*. Bluedart confirmed "RETURN TO VENDOR" without my knowledge/consent
*. Muthoot confirmed: "Order cancelled in our system"
*. Ajio Grievance Officer confirmed return (reply dated * Jan **** to my ** Dec notice)
*. Ajio held my ₹*,**,*** for **+ days (** Dec **** - ** Jan ****) → NO REFUND ISSUED
*. Ajio offered ₹*** wallet credit as "goodwill gesture"
*. ZERO phone calls despite multiple requests
Financial Loss:
• Silver price surged **%: ₹*,**,***/kg (order date) → ₹*,**,***/kg (** Jan ****)
• Direct loss: ₹*,**,*** + mental distress + disrupted investment/vacation plans
Legal Violations:
• Deficiency in service: Unilateral RTO of dispatched paid order
• Unfair trade practice: Cancellation after **% price appreciation
• Unjust enrichment: **+ days interest-free use of ₹*,**,***
• Misleading commitments: * false delivery promises post-RTO causing opportunity loss
Are you brand?
Are you Lawyer?
Resolution Demanded:
Replace / Fix problem
Damages for loss and agony
Ajio
Resolved
Frustrated? File a Complaint
Oyo Hotel
"The amount has been refunded by OYO. Thanks for your service. I rate it excellent."
Nithin Das
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