Top consumer complaints in 2024 - Voxya Consumer Forum Online

Electricity Complaints

Electricity is one of the greatest gifts to mankind. Nowadays, it is required for all purposes and without which our lives would be nearly impossible. All the houses in India are equipped with a meter which generates every month’s bill. We pay the amount as per the meter reading to the government every month for unlimited usage of electricity.

However, many times people have complained that their electricity bill was generated twice as high. There have been many incidents regarding the same where the electricity bill of people has been more than 1 crore and for which they have gone to court and their cases are still pending.

The most common electricity complaints made by consumers include:
- Wrong bill issued
- Electricity was disconnected
- Electricity load not given as per rule
- Frequent power cuts etc.

So what should a consumer do if he has electricity complaint especially electricity bill complaint?

How to resolve Electricity Complaints in India?

First and foremost we should calculate the units consumed in the bill and compare it with the previous months unit. If the unit are round about the same it means that the costs might have gone up.

Secondly if you find out that this unit is quite different from the units of the previous months you should check the meter reading. Since the meter reading is done manually there is less margin for error. Once you have done the above mentioned steps try closing the power mains and see if the meter dial moves or not, because, if it does then it indicates a broken meter.

Also, you should check if any other wires that don’t belong to you are connected to your meter. This is quite prevalent in India and is known as ‘Electricity Theft’.

Finally, check the wiring in your house and if it seems old it maybe time to be replace it with a new one as it will cause leakages. If on carrying out the above mentioned steps you still can’t find any abnormality then you should file a complaint at your Electricity Department and tell them about the electricity bill issue.

For frequent power cuts and electricity being disconnected altogether you should file a complaint at your Electricity Department too. However, if they are unwilling to resolve the issue in, both the cases, you will have to file a complaint at the nearest Consumer Forum. We at Voxya help in approaching the consumer forum by sending legal notice and preparing the case documents. File a Complaint today!

Most Common Issue Reported for Electricity Complaints

Overcharged bill issues

Poor service

No replacement of faulty meter

Faulty Electricity Meter

Wrong bill

HIGH ELECTRICITY BILL (UHBVN UTTAR HARYANA BIJLI VITRAN NIGAM ) ^Open

the undersigned, hereby submit this complaint against the Electricity Department for issuing an abnormally high and unjustified electricity bill for the billing month of OCTOBER **** *. That I am a consumer of the Electricity Department with...

Apr 10, 2025 by Harpal

Electricity connection Meter disconnected (Msedcl) ^Open

Meter was faulty and showing high readings from Oct **** .. Repeated complaints made and MSEDCL acknowledged and said Meter would be replaced. Then Officials called from MSEDCL asking us to buy the meter ourselves . When asked to put this in wr...

Mar 25, 2025 by Angela Dsouza

Compaint on abnormally high electricity bill due to faulty meter (Msedcl) ^Open

Dear Sir, Due to faulty meter: I am charged abnormally high in last seven months. This month also I am charged Rs **** however I use very nominal electricity and consume *** to *** units every month. Similar was the case for December, November...

Jan 14, 2025 by Ankur Gupta

Under Performance Of Solar System (Nexus Solar Energy Pvt Ltd) ^Open

Under Performance of *.* KW Solar System bought from Nexus Solar. Since the time of first complaint on **th April and subsequent checking on **th April the solar system do not produce more than *.* KW of energy. As communicated by Nexus dealer ...

Dec 29, 2024 by Abhishek Kaushik

IMPROPER INSTALLATION OF SOLAR PANELS OVER GI SHEET ( Solar UTL and Loom Solar Distributor ) ^Open

IMPROPER INSTALLATION OF SOLAR PANELS OVER GI SHEET I Bharath Jayanna owner of (M/s ROOF COOLING SOLUTIONS) had ordered the fixation of * UTL Solar ***w solar panels from A*Z Solar Mysore. The same was fixed on our GI Panel sheet at our resi...

Jun 11, 2024 by Bharath Jayanna

Goods items has damaged delivered (Eapro solar inverter ) ^Open

I have sent a solar inverter through your courier service and pay **** charge from Piro to agra ,it's AWB no *********, booking on ******* and deliver on ******. But solar inverter has fully damaged delivered. How can I use the product.so kind...

Feb 08, 2024 by Abdul Salam Ansari

Electricity connection rejected because of not paying bribe (Uttar Haryana Bijli Vitran Nigam Limited) ^Open

ELECTRICITY CONNECTION GOT REJECTED BECAUSE OF NOT GIVING BRIBE BY UTTAR HARYANA BIJLI NIGAM LIMITED. BY GIVING SPURIOUS REASON OF NOT ATTACHING ALLOTMENT LETTER WHILE APPLYING ELECTRICITY CONNECTION....

Sep 14, 2023 by Vinod Yadav

Inflated Past Electricity Bill os Rs (DHBVN) ^Open

I live in N-*, **, FF, DLF Phase * , Gurugram , with Electrcity Account Number **********. I have always paid my bill on time. I am a woman and I live alone . I have always paid my bill on time. in November I got a bill of Rs *,**,*** for * mon...

Jun 25, 2023 by Anubha Sinha

Unable to get Meter load changed from 4 KW to 8 KW (Electricity department UP.) ^Open

No connection and meter was installed at premises but I received the papers for * KW commercial connection which was allotted to me. Now, when I am approaching to change meter load, I am unable to get Meter load changed from * KW to * KW as the...

May 29, 2023 by Santosh Kumar Jayaswal

Service issue (Msedcl) ^Open

Maharashtra state electricity board give me wrong bill and said that you have to pay the entire amount otherwise we cut your connection Due to my requirement of electricity in my business is must I told them I will pay but I need to get instal...

Apr 01, 2023 by Kiran Said

Faulty product (Noise Rush By Nexxbase) ^Open

noise SmartWatch bought on Amazon **rd January. Product is Faulty as Battery draining issue not last upto even Five days.Lodged complaint but Noise not resolving the issue.Within **days of purchase faulty product should get replaced.Requesting ...

Feb 06, 2023 by Vijay Ajmera

H8 8mkm (Shopsy and Fhilipkart) ^Open

H* *MK*M > M*>* *M*G &K .*@(G .G *. *K* A& B /> *(@ >*(M@ *H *G. H ,>* ?/> *G?( >*(M@ (*@ &G **G *H ...

Dec 25, 2022 by Ashokkumar Rai

Line sifting not done (Uppcl Madhyanchal Vidyut Vitran Nigam) ^Open

I had applied for line sifting as it is currently hanging just two feet from my house and just six feet high leading to immense risk to humans as well as animals. The complaint was raised online on the portal vide complaint number MV***********...

Dec 07, 2022 by Mamata Devi

Refund not credited (power corporation of India) ^Open

mai Manoj Kumar Singh **/**/**** ko bijali ka new connection ** kilowatt ka lene ke liye ***** rupaye jama kiye the . lekin connection nahi mila isaliye mere paise refund hone the par abhi tak nahi kiya.*kilowatt ka ek aur connection tha jo **/...

Oct 26, 2022 by manoj singh

Electric bill payment problem (jvvnl jaipur vituth vibhag ) ^Open

Sir JVVNL vithut vibhag ki our se farji VCR **** ka Laga kar agasth month m bill payment ***** kar diya compliant karne par vibhag vale bill jama karne ki bol rhe h ki apke **** Ka VCR h apne cori ki h jabki sir hamne kabi electricity ki cori n...

Sep 13, 2022 by Yashwant soni

Regarding complaint of New DG set (Jasvir Mechanical Works Baddi) ^Open

This is to inform you that we have bought new DG set from JMW company baddi distt solan hp ****** . Faces many many problems in this DG set the jmw owner are not repear the DG set.When the electricity cut in baddi area.we have many problems are...

Sep 10, 2022 by Virender Singh

Wrong product delivered (Hand Woven Bridal Silks) ^Open

Shade of the saree received doesn't match with pictures advertised ...

Sep 05, 2022 by Shylesh V

Electric bill complaint (JVVNL JAIPUR) ^Open

Sir mere electricity bill m next month koi bill due nhi tha lekin sir agasth month **** ka bill ***** rupess aaya office m jakar pucha tu jvvnl Vighag valo ne kha ki apke **** ka VCR laga h isliye ***** ka bill pay karna hoga sir jabki kisi bhi...

Aug 29, 2022 by Yashwant soni

NOT CONNECTING ELECTYRIC CONNECTION FOR TUBEWELL (DVVNL RAJAPUR) ^Open

AN APPEAL BEFORE THE CONSUMER COURT (FORAM) * Name & Address of the Appellant Address Natthu Prasad for Shri Alaf Narayan S/O Late Shri Ramnath, Village & P.O Byohara, PS- Pahari, Distt. Chit...

Jul 08, 2022 by NATTHU PRASAD

False Allegation (PVVNL Meerut) ^Open

Dear Sir/Ma'am PVVNL Meerut (Electricity Board) put false allegation of electricity theft despite monthly billing amount pattern is same after replacement of energy meter by PVVNL team on ** Jun ****. We have installed * star rated major eq...

Mar 14, 2022 by Ashish Tomar

0 b 136 0a 0 0 g (Uppcl Madhyanchal Vidyut Vitran Nigam) ^Closed

*M*@ .>( >$> *M/> ********** (?*>*@ *A**> .K**M*> .**>(@ (*& (M(>* *Hd **.**.**.**.**.** .>*M K .H(G */B(? > *M$G.>* ?/> %> d * ** *K *** *A* ,?*@ *?-> G &M*>*> >G > **G %Gd ...

Apr 30, 2026 by zahid ali

Fast smart miter (Uppcl Madhyanchal Vidyut Vitran Nigam) ^Closed

smart miter bahut tez chal rha h sikayat darj karwaya lekin mobile par message aaya ki aapki samsya ka smadhan ho chuka h jab ki koi adhikari mere ghar nahi aaya miter chek karne ...

Mar 19, 2026 by zahid ali

C7 m50 8a5 6a2m 9 gg 0 g m50 2b g 5a gm6 2 2 8mg (Uttar Pradesh Power Corporation Limited) ^Closed

.*K&/ **?(/ (?*G&( * *M*>* *H ? *M*>*M%@ (?*M.* *?* *A$M* *>.K*>* *?* M*>. +$G**A* **>/ *K*M -*>(@*A* $**@* * ?*> *-* (G (?@ (*B* *G$A (*>( *G&( &?(> **/**/**** K ?/> %> ?*> *?+*G* *M/> ********** *Hd K ? ...

Dec 19, 2025 by vineet kumar

50 m2g g 2 0m82 im8 g (Boat) ^Closed

.G(G ,K /* ,!M* > *>*@ M*G. G *? *M*> ?/> %> , .AG *>*M** *?*@* *A $K ,IM* .G *G**@ . %G *G?( /*,!M* (*@ %G .G *M.* G* *G ,>$ @ $K **> .AG ,$>/> /> @ * *.G >*@ ,IM* @ +KK .G* * &@?d .G(G +KK .G* @ $K ...

Nov 02, 2025 by rajveer singh shekhawat

32923250 (MPMKVVCL) ^Closed

*M*@.>( *-KM$> '?>*@ .*K&/ *G (?*G&( *H ? .H (G *?>/$ *> %@ ? .G*> .@* *@!? '? &G **> *H **? ** *?&M/A$ .!* *>*G ,?* M/>&> &G **G *H .H (G *?&M/A$ .!* .G ,>* *G&( &?/> *H * .H *** ** *?>/$ -@ *> *H *G?( .G*@ K...

Jul 15, 2025 by shivkumar sharma

Not working (Amaron Batteries) ^Closed

Battery purchase in may ****, Problem faced I **** not solved. Again' my vehicle battery not working from *days Battery s no E AB** ** W * *****. , Vipin Toshniwal M no **********...

Jun 29, 2025 by Vipin Toshniwal

56m 2 gg g 8m g (Dakshinanchal Vidyut Vitran Nigam Uttar Pradesh) ^Closed

Sir, account number ********** which is registered in village Chichara district Mahoba, I payed the bill every month till February **** but on ** March **** units Rs *****, ** April *** units Rs ***, ** May **** units Rs ***** and ** June *** u...

Jun 16, 2024 by Anshul Saxena

Warranty prodact (Khaitan (INDIA) Ltd) ^Closed

Warranty my stand fan problem this fan call c.care **** yr do not solve my problem and company woker do not rcv my phone my warranty fan not solution ...

May 15, 2024 by Ananta Gogoi

Replacement or Repair (Okaya EV) ^Closed

The Battery Charger of Okaya EV Fast f* is damaged, which is currently under warranty, the company is neither getting it repaired nor replacing it, it is just troubling me, it has been * days since I complained....

Mar 09, 2024 by Mohammad Salman

Bill adhik ane (paschim vidhut kampani m.p.) ^Closed

.G*G * > ,?*@ ,?* '? /> *H **/*/**K ,&* * +>*M .@* *>/> /> *H ?*G >*# '? *@!? ,(> * .>* .G *** *@!? ,(> * ** &?(K .G *** *@!? ,(> ?*G >*# ***** *A* > ,?*@ ,?* /> *M*@.>( @ * .G*G * > ,?*@ ,?* . *(G...

Jun 26, 2023 by kamal

Refund my meter rent and discontinued my meter rent due to alredy paid full meter charges (Tpcodl) ^Closed

sir me manoranjan my CA number is *********** sir i paid my my charge in full on january ** like still till date my meter rent is getting debited so I want to refund my debited money and get my meter asap want to stop the rent...

May 20, 2023 by MANORANJAN RAUTARAY

Refund not credited (Flipkart) ^Closed

My refund is not credited from Flipkart since three months I ordered a product on Feb *th nd it was damaged so I requested return so pickup was done but refund was not done after every bank account details nd customer care service is connectin...

Apr 18, 2023 by DhanaLakshmi Madarapu

Mb 0g2b 2 gm6 0 05g g m0 g (JDVVNL JODHPUR SUBDIVISION CHITALWANA (3303340) DIST JALORE RAJASTHAN PIN CODE 343041) ^Closed

(M/B *G*B ,?*@ (GM*( *G$A &?. ** MB,* **** K ...

Feb 26, 2023 by SURATI DEVI WO THAKARA RAM KHILERY

Complaint not attend (Upcl uttrakhand) ^Closed

I had registered a complaint in upcl on **th January whose number is *********** but till date no person or officer from upcl has come to resolve my complaint. Neutral is not coming to my house, due to which the electricity bill comes very high...

Jan 31, 2023 by Deepak Purohit

Refund not received (Sbpdcl) ^Closed

company has not returned the cashback for the transaction of electricity bill payment of my house. ...

Dec 10, 2022 by rajKumar Prasad

2 2 (*A5>(M2M ,?'A$M (0 (?.) ^Closed

...

Sep 25, 2022 by Arun Chauhan

APC schneider Electric Easy UPS make my life tough (Schneider Electric India Private Limited) ^Closed

This is update you , your engineer attended the call and suggests there is a Board error. How come brand new UPS have board errors. Is this Amazon keeping defective stock? Or the supply was not tested properly before sending.. To go back t...

Sep 28, 2021 by K. Nagalakshhmi

HIGH AND FAULTY BILL GIVEN (Mahavitran Maharashtra State Electricity Board) ^Closed

MAHAVITRAN/MSEDCL HAVE GIVEN ME A VERY HIGH AND FAULTY BILL FOR THIS MONTH. THEY HAVE GIVEN A BILL OF ****RS. MY AVERAGE BILLING AMOUNT IS ****-****RS. THIS IS A HIGH AND A FAULTY BILL. REQUESTING MAHAVITRAN/MSEDCL TO ONCE CHECK MY METER AND TH...

Apr 11, 2021 by Mahendra Bindra

Wrong billing of electricity by sbpcl (South Bihar electricity department) ^Closed

Dear sir, my consumer I'd is ************ and bill no is ******************. SBPDCL has billed for the amount of *****.**. I have made agreement for supply of electricity in Aug ****. Since, four years electricity department did not send any me...

Mar 23, 2021 by Sanjeev

High electricity bill (Adani Electricity Mumbai) ^Closed

Abnormal Electricity bills from Adani Electricity against Consumer Account No.*********. Even I have paid my all electricity bill in lockdown also, after lockdown the I have received Rs ***** my * month bill and after lot of complain they are ...

Oct 05, 2020 by Farman Salmani