Zouk bags
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Complaints
Zouk bags - Package not delivered Open
I ordered a Space Chakra Office Essential Bag on May **th **** for ****.** prepaid and the order id was *******. I haven't delivered the product till now. What am I supposed to do? I ordered the product for my colleague as a gift....
Jun 01, 2026 by Sapna A
Zouk bags - Order id Wrong products delivered Closed
My order *******, had ** items and I have received an package under my name with only one product inside the package and that too wrong handbag that belongs to some other customer. I am sharing the images of the outer package, product inside a...
Sep 03, 2025 by Urmila Chauhan
Zouk bags - Package not delivered Closed
I am lodging this complaint against Zouk Bags for an extremely poor and disappointing shopping experience. I placed an order with Zouk on **th April **** and made a full payment of Rs. **** at the time of purchase. As per their commitment, t...
May 17, 2025 by SUHRITA RAY
Zouk bags - Order not received Closed
Delivery was expected * week ago. No update, tracking status shows as Out for Delivery everyday. No response to emails. Customer care phone number is always busy, no way to contact anyone. ...
May 07, 2025 by Madhura Tamhane
Zouk bags - Zouk bags order never received Closed
I ordered from zouk * bags. Delivery guy never delivered it to me claimed that he gave it security of my building. But didn't find after checking multiple times. I raised concern to customer support and it has been almost * months, there is no ...
Jan 23, 2025 by Krishna Patel
Zouk bags - Received wrong product Closed
My order id is #******. I received the order on **th August **** with a wrong item. I have ordered Mughal Motif Statement Office Bag but received a bag with some other design. I have been trying to get in contact with Zouk through whatsapp the ...
Aug 21, 2024 by Aboli Deshmukh
Zouk bags - Order cancellation Closed
I have placed my orders for zouk bags and gift box. But immeduately after placing my order, in few hours i changed my mind and i wanted to cancel my order. I am chasing them from just * hours after placing the order about order cancellation. Bu...
Jul 18, 2024 by Nikhi Joshi
Zouk bags - Replacement bag not delivered Open
I had ordered Zouk work bag and was delivered in a week’s time. The bag that got delivered was different from what I had ordered. I dropped a note to support@zoukonline.freshdesk.com and they promptly responded back to me with apology note ...
Jun 17, 2024 by Meera Jagadish
Zouk bags - Package not delivered Closed
I've been receiving messages for the past two days regarding delivery of the order from Zouk. But the order hasn't delivered yet and not the track order it shows OFD lock. Please, deliver the order asap or else return it to the company so that ...
Jun 01, 2024 by Swetha
Zouk bags - Package Not Delivered Open
AWB No. | Order No. - ************ | ******_Disha Singh I had ordered Kutch Gamthi Everyday Tote Bag worth of ₹*** on **th May ****. The estimated delivery date was **nd May ****.The item was shipped on **nd May and i got a OTP a...
May 29, 2024 by Nandhini Petchiappan
Zouk bags - Package not delivered Closed
I had ordered Taj nakashi u shaped sling bag,wavebeach structured shoulder bag,Sara ali khan satchel bag, and trifold wallet on **/**/**. I paid rs **** through online. On **/**/** I got shipping information and tracking ID. I have been continu...
Mar 23, 2024 by Sathyanath
Zouk bags - Bad quality of bag Open
I had ordered * laptop bags in offer and it's such bad quality where the design patches are seen n thread are coming out. I have been regular customer and never faced this issue. Tried to reach customer care through email but no proper response...
Dec 05, 2023 by Deepti Shah
Zouk Bag not delivered but showing as delivered in status there is no response on phone and email from last * days from customer support.None if the line are wokring and even courier company is not responding and amount of order was ****...
Sep 02, 2023 by Ankit
Zouk bags - Zouk bag belts got torn Open
Ive ordered zouk office bag for an amt of Rs. ****/- & got it delivered on fev first week **** .its just * months and already its handles are getting torn...
Sep 01, 2023 by Kruti
Zouk bags - Low quality handles of zouk bag Closed
Ive ordered zouk office bag for an amt of Rs. ****/- & got it delivered on **/*/**.its just * months and already its handles are getting torn...
Jun 23, 2023 by Punnya Haridas
Zouk bags - Zouk bag refund Open
I bought a bag from zouk bag from Nykaa fashion on march **, however within month use the bag belts are broken, there is no facility to ask refund on Nykaa fashion , even not the option to call or talk to someone , I want full refund of such ...
May 14, 2023 by Smita Dhamdhere
Zouk bags - Package not delivered Closed
I had ordered WavBeach - Office Bag & Sling Bag Combo on *th March, ****. The estimated delivery date was **th March ****. The item was shipped on *th March **** and the tracking status is last updated on **th March ****. I have communicated ...
Mar 16, 2023 by Lakshmi Priya K N
Zouk bags - Sent a low quality bag and are unwilling to return it Open
My order ID is ****** I got the bag on ** March ****. It is a very low quality product and it's not worth **** rs. They are looting customer in the name of Made in india by selling low and cheap quality products. Not taking returns as it is th...
Mar 15, 2023 by Khairun Nisha
Zouk bags - Order not dispatched even after 15 days since placement Closed
I placed an order with Zouk for two bags on the *st of February ****. It's been ** days since. There is no sign of dispatch. Every time i ask for an update, i get an autogenerated mail saying it will be dispatched shortly. The mail sent a track...
Feb 15, 2023 by Elma Pereira
Zouk bags - Poor product quality They dont refund my money nor do exchange Closed
I was asked for a gift card in exchange. Am forced to keep this product. They didnt reply anymore. I just lost my money. Thank god i didnt order any other product from them. They never support at all. Scamming...
Jan 04, 2023 by Hari
Zouk bags - Zouk handbag Closed
I had ordered zouk bag on zouk website and it has been more than a month I have neither recieved the bag nor the refund I have sent so many emails they are fooling around...
Sep 25, 2022 by Sowmya
Zouk bags - Exchange rejected Open
I ordered a handbag worth rupees **** actually. But i got it for **** by womens day offer. I received the product today(*/*/****).And the print outside the prooduct is not clear and its blurred in some places so its look like old. I contacted z...
Mar 09, 2022 by Smitha Jagathan
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