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ZoomCar ^(61/120)

ZoomCar - Amount not refunded ^Closed

At zoom app we booked a car for driving and the payment of rupees *,*** has been fully paid after that we called through zoom app the owner of the car has not been available on that day, however he put his car availability on zoom app so that o...

Apr 12, 2026 by Saravanan

ZoomCar - Urgent vehicle not returned after booking end no support from zoomcar ^Closed

am a host on Zoomcar and my vehicle (UP**AL****) was booked under Booking ID JPSNK*ENX. The booking has already ended, but the vehicle has still not been returned by the guest. Earlier, the guest was continuously extending the booking for multi...

Mar 24, 2026 by SHISHIR YADAV

ZoomCar - Fraud service by zoomcar host and zoomcar ^Open

I have booked a zoomcar and when I went for pickup the owner of car asked me to pay fuel deposit of **** rs and I agreed to pay him that amount and hardly I drive for** KMS car clutch plates were burnt because the owner has given me a defective...

Dec 25, 2025 by Ajaydutt sonkar

ZoomCar - Car not repair from last 2 years ^Open

I was serving a car on Zoomcar platform. On *nd february ****, the car was accident on zoomcar platform by guest of ratensh pandey. from that day to till i am contacting to zoomcar by email or by call but till no any damage car payment or any ...

Dec 02, 2025 by prashant nikalje

ZoomCar - My car zoomcar Guest had an accident on May and the garage did not pay It was 3 months late I went ^Open

My car zoomcar Guest had an accident on May **th and the garage did not pay. It was * months late. I went and paid it myself and brought the car. Now they do not give me the payment. Today is * months. They only give the date to my garage. ...

Sep 30, 2025 by Aberul SK

ZoomCar - Refund not received ^Closed

I book the car but when we reach at the location the car owner refuses to give the car we make our expense to reach at their location and there we didn’t receive the car after that I complained to customer care they said cancel the booking u ...

Jul 20, 2025 by Devansh Purwar

ZoomCar - Refund and unverified account ^Closed

I signed up in Zoomcar App and booked a self driven carl. after paying **** rupees but despite submitting the valid driving license Aadhaar card and OTP everything, The app showed that my account was unverified. Immediately I contacted the help...

Jun 18, 2025 by Suraj Jaiswal

ZoomCar - Vehicle not provided ^Open

I booked a car on Zoomcar, but when I reached the pickup location, the car owner refused to hand over the car. I was made to wait for * hours, during which I continuously tried to contact Zoomcar customer support, but they did not answer my cal...

Jun 15, 2025 by Vidhan Agrawal

ZoomCar - Zoom car cheating ^Closed

I am booking a rent a car via ZoomCar app ,**.**.**** to **.**.**** booking date Am go to pickup car kims hospital benguluru parking area,am near to car try to unlocking car but app server down am not open the car ,I am trying to many tim...

Nov 26, 2024 by JINOOP T R

ZoomCar - MY CAR NOT REPAIRED BY ZOOMCAR ^Open

I am a Zoomcar host. My car met with an accident on **nd August and I took my car to Zoomcar's garage for repair on **rd August, as per the responsibility policy. And he said that you will get your car in ** days but now * months and ** days ha...

Nov 19, 2024 by MANISH MANDAL

ZoomCar - I Booked car from sep to in NCR weeks ago and my car was suddenly not available before some days t ^Closed

I Booked car from **th sep to **th in NCR weeks ago and my car was suddenly not available before some days then after paying extra for smaller car .then also i Booked. I Stand over there at airport excepting my zoomcar over there .But host deni...

Oct 17, 2024 by Mohit kumar matta

ZoomCar - Not verifying profile ^Open

Made booking, amount paid but now not able to verify profile, no customer care number is working then why are they saying it's **/* service. I want full refund....

Oct 05, 2024 by Yash Saini

ZoomCar - Payment done but booking not showing on Zoomcar ^Open

I have made my payment to book a Nissan Magnite in Bhopal in which I made the payment through qr code. The booking date and time was **/**/**** / **:** am with upi transaction id : ************. I have booked my car from *rd october to *th oct...

Sep 14, 2024 by Jatin Singh

ZoomCar - Refund is not received ^Open

I have booked the zoom car in Bangalore and it was shown ** km away from me before booking , After booking completed the owner has been shared the address in zoomcar app and it is showing ** km far away , so now I have cancelled my trip , This...

Aug 26, 2024 by Thota Sai Pradeep

ZoomCar - Zoomcar mentioned All India Permit after booking it says penalty beyond city limits ^Closed

Car booking was made on *th Aug **** for use dates of **th to **nd Sept **** for travel to Gokarna from Goa Airport. Car registration number is GA**L****. All India permit for these vehicles was checked priorto booking on company website: https...

Aug 20, 2024 by Swagat Phatale

ZoomCar - Host unresponsive ^Closed

Host is unresponsive and I have already had to update my booking since previous host asked to cancel my booking and the updated booking to didn't respond, I need a full refund since it is a problem from host end. Hi KESAVA PERUMAL V, Yo...

Aug 15, 2024 by Kesava perumal V

ZoomCar - Zoomcar full refund ^Closed

Still awaiting reply from your end, host given other number dont want to talk through app, i want to cancel the trip and demand full refund Thanks...

Aug 01, 2024 by Gautam Bhati

ZoomCar - Zoomcar was charging half of the price for cancellation even though the car is eligible for free can ^Closed

I have recently booked a car in zoomcar. It was mentioned as free cancellation till one day before the booking date. As there were no one responding from their website or app, I decided to cancel the booking. I was trying to cancel ** days prio...

Jul 13, 2024 by Kanchi Krishna Teja

ZoomCar - Cancelled at the end moment ^Closed

They have cancelled our booking at the end moment and we are not provided with any other car or any customer care number which we can contact...

Jun 24, 2024 by Kapil Gakhar

ZoomCar - Car not available at last moment ^Closed

Car not available at last moment. They told me to change the car, but there were no suitable cars available. So, I chose to cancel the trip. But there was no way I could contact them to know the cancellation and refund details. The chatbox told...

Jun 21, 2024 by Siddeeq Roshan P T

ZoomCar - Refund process ^Closed

Booking details ID:- JPSNJQT*S I book car for *nd june * am to *pm. I am on location at *.**am on *nd june. I called the car owner for pickup process but he did not received. I am on location upto *.** am. After I trier to connect zoomcar cus...

Jun 02, 2024 by Mayur Narkhede

ZoomCar - I want to disconnect but no responce from July 2022 ^Open

I join in Zoomcar in June -****, i disoppointed about complaints , one customer park on road & went & one customer used total oil & one customer badly damaged back side of my car i complained many times i din't get proper responce from Zoomcar ...

May 21, 2024 by Shobhan Reddy

ZoomCar - Payment not confirmed ^Open

We booked a car in zoomcar app for rent and paid the full amount but when we reached the location the checkin option for picking up the car was not available. Unfortunately we were made to rent another car in private from the owner. Now we need...

May 18, 2024 by Sanjay

ZoomCar - App issue ^Closed

I book a zoom car on date *nd of may **** for ** hours I return the car before time but due to some app issue i was unable to end the try after ** hours app start working and then i end the trip and then i got charged late fees of **** ...

May 17, 2024 by Sahil Sanjay Tarale

ZoomCar - Host denied the care and still I am getting charged ^Closed

I had booked a car on zoomcar and the host denied the car. There were no cars available at that time to book and now I don’t need. I want the money refunded, I have raised multiple complaints but the company is not responding ...

May 17, 2024 by Astha dabral

ZoomCar - Complaint Against Zoomcar for Booking Cancellation and Refund Issue ^Open

Dear Voxya Team, I am writing to raise a formal complaint against Zoomcar regarding a booking issue that I have been facing. Despite multiple attempts to resolve the matter directly with Zoomcar, I have not received a satisfactory response. I...

May 17, 2024 by Niranjan Dautkhani

ZoomCar - My kyc didn t complete and profile got rejected Because of that i can t take that ride ^Open

Hi, I had booked the ride on ** May **. While booking itself ask us to pay the money so i paid. It didn't ask anywhere like. Paying before we should complete the KYC. This is the first time I using this app. After booking during KYC my pr...

May 11, 2024 by Karthik Kumar

ZoomCar - App doesn t work to unlock car I booked ^Open

I have booked zoom car on **-May-**** for **-May-**** When I reach the location to pick car, the zoom car app didn't work and I am unable to unlock it. And there is no live customer support. Live assistance is redirecting to a chat and creati...

May 10, 2024 by Srinivas Madicherla

ZoomCar - Refund ^Open

I booked zoomcar on ** th April **** morning for *days wef **th April to ** th April.. I reached the location for car but there was no car. I tried to contact the host but he didn’t reply. After some time host who was a muslim came with car a...

May 07, 2024 by Aakash Malik

ZoomCar - The car we booked was not available and then we had to book another car with extra fees and after bo ^Closed

On **rd April **** in Pune we booked an Volkswagen ameo from Zoomcar which we got to know that it was not available before * hours of the trip so we had to forcefully transfer our bookings to another car which was Nissan Magnite and we had to p...

Apr 25, 2024 by Shravan Kurne

ZoomCar - Zoom car host denied that the car is already booked by someone else infact we have booked the car fo ^Open

We booked the car one day before the trip,but on time the host denied that the car is already booked by someone else and on the app the booking is showing upcoming.will I get my refund???...

Apr 22, 2024 by

ZoomCar - Car engine damaged ^Closed

Car radiator (including fan, thermostat) damaged. The large amount of burning smoke was coming out from the engine. ...

Apr 20, 2024 by Vinay Chaturvedi

ZoomCar - I got Zero Refund ^Closed

I booked a honda city car from zoomcar company for **th april - **th april. Paid sum of ****. I booked it on **th night. Booking was done confirmation was received. on the **th morning I received a call from the host and he said please canc...

Apr 20, 2024 by Atharva Bhaskar

ZoomCar - Refund not received ^Closed

I had a booking for **th april where i wanted to change the booking date hence i cancelled the booking and rebooked the service . The service which i cancelled refund should be processed for **** rs and same its visible in zoomcar app that re...

Mar 30, 2024 by Ankit Singh

ZoomCar - Payment done but car not booked ^Closed

First they randomly cancelled my ongoing booking and asked me to choose another car, to which I chose and made a booking , the amount got deducted but no booking was done ...

Mar 07, 2024 by Prashant DAVID

ZoomCar - Refund not credited by zoomcar ^Closed

rs **** not refunded and not credited in my simpl account since **th Feb. Zoomcar is ignoring as always...

Feb 24, 2024 by Abhijit Pal

ZoomCar - Haven t got the car ^Closed

Car was not on the location ....

Feb 23, 2024 by Neha

ZoomCar - Refund not received ^Open

I have booked for a trip in zoomcar app, made payment and later cancelled it. But I haven't received the refund yet....

Feb 16, 2024 by Pratick B

ZoomCar - Refund for zoomcar booking ^Closed

Hi , I have booked the car on zoomcar. Person is not cancelling the car and car is not at the place . Neither the person is cancelling.also. , we are not able to contact to customer care , need refund back as we didn’t recieved the vehicle.P...

Feb 10, 2024 by Jai Sharma

ZoomCar - Didn t get refund of the rental car which was never used ^Open

I booked a rental car on **th Jan ****, made the payment since zoomcar works on prepaid plan. Rental date was, **th Jan to *th Feb When I reached the location to pickup the car, the app showed due amount of previous booking, this due was not...

Feb 10, 2024 by ABHINAV RANJAN

ZoomCar - Zoomcar not provided refund for tyre damage ^Closed

While driving car tyre was damaged. We didn’t exceed speed limit within the speed limit tyre got damaged , before tyre change I confirmed with zoom car they said they will refund amount but still not refunded amount ...

Feb 09, 2024 by Nikhil Boralkar

ZoomCar - I have cancelled my Zoomcar drive but still they did not refund my amount ^Closed

I have book rental car on zoom app in zoom car. But I cancelled the trip before a month of riding as per zoom car policy they have to refund my amount.But they did not refund my amount still kindly do need fully of this ...

Jan 08, 2024 by Suprith

ZoomCar - The refund has been successful from zoom car but my account has not received the refund ^Closed

The refund has been successful from zoom car but my account has not received the refund...

Dec 27, 2023 by Shubham khandagale

ZoomCar - Zoomcar app deducted amount and app not showing the booking ^Open

I have downloaded Zoomcar application and already I have an account where I made a booking. Recently there was an update and the app could not recognise my mobile number. It said Token error. I have downloaded an older version of the app and I...

Dec 17, 2023 by Nanda Kishore Kakani

ZoomCar - Refund related issue ^Closed

On ** sep **** I booked a five day trip in pune through zoomcar. I pay rupees **** by online gpay on same day. On next day just before starting my trip my booking is cancelled by zoomcar authority . They put a profile rejection reson behind it....

Nov 17, 2023 by Chandradip Ulhas Ramteke

ZoomCar - Refund not initiated ^Closed

Zoomcar itself had cancelled my booking and refund has not initiated by today after * months...

Nov 13, 2023 by Mahima Mishra

ZoomCar - No refund issued ^Closed

I booked a Hyundai Eon **** car for travel on Sept *th ****. I paid the entire amount of Rs**** by credit card. When I went to pick up the car, they could not verify my profile due to systems issue on their side. So I could not use the car. Th...

Oct 26, 2023 by Satish Betadpur

ZoomCar - Couldn t find car ^Closed

I didn't use your car because I couldn't find it at the given location. I arrived at the location at *:** pm and attempted to contact the host through the app until *:** pm. Unfortunately, there was no direct number provided to contact the host...

Oct 22, 2023 by Rohit Bhatia

ZoomCar - Didn t got refund ^Closed

I booked a car on zoomcar, i was going to host to pick the car but the host weren’t responding so I canceled the booking but didn’t refund from last * day, and they are not replying ...

Oct 10, 2023 by Aditya

ZoomCar - Charged for a Trip which never happened ^Open

Booked a trip with ZoomCar and paid the full amount of **,***/-. Then they didn't let me start the trip by saying the profile was not yet approved. They didn't contact me or let ne contact them and i was totally clueless what's happening. When ...

Oct 04, 2023 by Rajan Harish Nair

ZoomCar - Car not found host not reachable ^Closed

I booked a car through the app. Reached the location on time, tried finding the car but the car was not there, tried calling host several times (more than ** times) but no answer. We tried finding the car for about an hour which delayed our tr...

Oct 02, 2023 by Sapna Nuwal

ZoomCar - Host cancelled the booking and zoom car customer care is not connecting for more than 20 minutes ^Open

I have booked self drive car on zoom car app. First they charged me complete amount and after zoom app showed me to verify profile so I did. After some time I got message from zoom stating my profile rejected. After that I tried to connect...

Oct 01, 2023 by Aaditya Gupta

ZoomCar - Zoomcar Cancellation ^Closed

We booked a car for Oct *st *am, went there and the car was punctured, for the next * hour we didn’t get an alternative. Also, Zoomcar customer support is run by god knows whom! (If u really want to run a business and customer satisfaction i...

Oct 01, 2023 by Neha singh

ZoomCar - Zoomcar Not able to unlock car ^Open

Hi, I had booked a car from Zoomcar app for Rs **** for **th-Sept-**** from *AM to *PM. We were not able to start our trip as we were unable to unlock the car. Zoomcar app was showing profile in verification, but we had submitted all the nec...

Sep 30, 2023 by Trusha D

ZoomCar - Cancelled booking for zoomcar days before the trip and still no refund ^Open

I booked * cars with booking IDs JPSNI*Z*Q and JPSNI*HNI from zoomcar. Both the times the host refused to give me thier car and zoomcar asked to choose another car. Since I didn't want to I cancelled the bookings alltogether. But the refunds ar...

Aug 29, 2023 by ENA Paul

ZoomCar - Pickup car hasnot come ^Closed

i have booked eeco zoom car through zoom car app for pickup time ** pm from dwarka nasik and pre payment was done through upi number .but all of sudden driver or owner denied to offer sevice as per him vehicle is not ok..he is carrying his car ...

Aug 19, 2023 by Priyanshi

ZoomCar - Refund not received for car booked on ZoomCar which was never provided ^Closed

Hi, I booked a car TUV *** with booking id JPSNCBW*U on **/**/****. But I didn't receive the car as the host of the car stated that the car is not available, hence I had to cancel the booking and did the same on **/**/****. After that I raised ...

Aug 02, 2023 by Akshay Ashok Nar

ZoomCar - Service and payment fraud ^Open

I have booked a self driven car for *nd august from zoomcar on *st august because i needed to take my mother to hospital by * am. i paid the full amount in advance. niether i got my car delivered, niether i got any support from zoom csr, niethe...

Aug 02, 2023 by Romit rajan chatterjee

ZoomCar - Toll amount is not refunded by Zoomcar ^Open

While booking Car from Zoomcar it was mentioned that the Toll amount will be refunded but after submitting the Toll Bills they started asking for Physical Bills which no Toll Plaza provides now a days. And when the entire nation is going digita...

Jul 05, 2023 by Chiranjit Kumar Ghosh

ZoomCar - I delivered the car at the drop off day but unable to end the trip ^Closed

I delivered the car at the drop off time but unable the end the trip ...

Jun 28, 2023 by Ashutosh tiwari

ZoomCar - Car non functional and damaged Cancelled the booking Now zoomcar charging me for damage of ^Open

I booked a car from zoomcar. I was traveling with family. Ireached the pickup point. But the car was somewhere else. I had to walk for atleast * kmt to pickup the car. I took photos from outside and submitted. When I went inside I found ...

Jun 19, 2023 by Shreeparna Sarkar

ZoomCar - Refund for Unused car ^Open

Hi I am writing this again to file my complaint regarding my zoomcar booking which was **th May ****. I have a booked a car for my * day trip but when i reached the pick up location for my car pick up. The car was already very damaged which w...

Jun 12, 2023 by Snehit Choudhary

ZoomCar - Didn t get the Refund ^Open

I booked Zoomcar on **/**/**** but unfortunately the host denied to give the car. So I cancelled the booking and requested for the refund. Zoomcar support send me a text message where I was a link to initiate the refund. I didn't notice that te...

Jun 09, 2023 by Sudeep Roul

ZoomCar - Refund for Unused car booking ^Open

I booked the zoomcar for my trip on **th may to **th may. But when I reached at the location to get the car, i found that the car was severely damaged, the car had it headlight broken severe scratches and dents on all side of the car.I tried re...

May 24, 2023 by Snehit Choudhary

ZoomCar - Refund not received ^Closed

From almost two month i am not receiving refund...

May 18, 2023 by Jasmin Trivedi

ZoomCar - Damaged car no refund ^Closed

I started from Bangalore and went to Kodaikanal The car was Innova **** model When started i felt something about pickup, but I thought it is because that it is an old car. But afterwards in the middle of the trip, after driving in hills an...

May 11, 2023 by Meghna Singh

ZoomCar - Refund not initiated for toll charge and damage repair ^Closed

I have paid **** for tyre damage but it was a local vendor they don’t have any bill n all And paid toll for with penalties already uploaded details over the app Kindly contact me back on —********** Or rishipurohit**@gmail.com...

May 08, 2023 by Rishi purohit

ZoomCar - Extra charges ^Open

Zoomcar levid Rs. *** as late fee charge even if I returned the car on time. The same was also confirmed by the host through his host ID. Zoomcar also denied the toll charges which is a policy of Zoomcar and the host confirmed me that the Zoom...

May 01, 2023 by Tejashvee Dixit

ZoomCar - Fuel cost not refunded ^Closed

On **th March **** In Indore ( M.P. ) i have booked a zoomcar from zoomcar app numbering MH**PZ****. At the starting of my trip i got only **% fuel from zoomcar host afterwards i have fueled car **% and enjoyed my trip.Afterwards while i was ab...

Apr 27, 2023 by Harshit Kumar Paroha

ZoomCar - Car got major damaged estimate sahred by FIXIGO zoomcar partner estimate not approved yet ^Open

My car is under the garage of fixigo(Zoomcar partner) from **th march. I am zoomcar hots, during last trip custmer accident the car and then i raaised ticket with zoomcar to get repaired, on same day **th march ****, car is picked up by fixigo,...

Apr 08, 2023 by Sandeep Dimri

ZoomCar - Didnt received my refund ^Open

I didnt received my refund yet they didnt give the car and now not giving my refund...

Mar 18, 2023 by Mehtab Yunus Syed

ZoomCar - Damaged car provided ^Closed

*. First Car booked: Mobile number : ********** : Damaged car allotted to us. And car was also in a very shady place with no security and safety. Customer service was terrible and wasn’t getting connected to any associates *. Second Car book...

Jan 28, 2023 by Anjali Soni

ZoomCar - Insignificant outstanding payment ^Open

I booked zoomcar and paid entire amount of booking and fare. I also Recieved zoomcar mail of acknowledgement of no outstanding amount. Then, after few days they started circulating messages about outstanding payment and their legal team started...

Nov 05, 2022 by Anurag Sharma

ZoomCar - Refund against Car Breakdown ^Open

I booked a Zoomcar self drive car for **th to **th October ****. The car booking started at **:**PM on **th October from Bangalore airport. I received the car at Bangalore airport and drove the car to my stay in Bangalore approx.. **Km from ban...

Oct 31, 2022 by Shubham Sharma

ZoomCar - Zoomcar charged extra money ^Open

Hi I booked a Zoomcar on **th Sept and booking was about to start at **pm but when i reached the location Car was unavailable. After trying customer care number for approx *. * hrs, i got another car and with high hopes i reached the location...

Oct 02, 2022 by Junaid

ZoomCar - Zoomcar company car damage ^Closed

i have been zoomcar host for several months it was fine but after several days the company started to downtime my car for * months . After * months i got my car back but the car was not in good condition it has some sever issues like wire cut e...

Sep 14, 2022 by sathya prakash c

ZoomCar - Very Poor Service and No Refund ^Open

Booking modified * times at multiple locations. Engine breakdown, dead suspension, battery issue, AC issue, extremely low engine oil level, heating issue. Car stopped in between roadway. Had to modify hotel bookings, cancel flights, push car. W...

Sep 10, 2022 by Aayush Agarwal

ZoomCar - My payout not received till date ^Open

I had registered in Zoomcar company on the month of May. My car is registered in Zoomcar website and it is being used from Day * ,but unfortunately I haven't received any payment. No money has been credited to my account. I have given Compl...

Aug 20, 2022 by Sidhartha sankar pani

ZoomCar - Repair Cost not Reimbursed for Zoomcar Booking ^Open

Firstly, the driver was late for more than hour and half to deliver the car. Second, one tyre had very less air. We filled it. The next morning, the same tyre had less air. We filled the air again and continued the journey. Mid way we real...

Apr 09, 2022 by Vedavyas

ZoomCar - Have been fined by zoomcar wrongly ^Closed

I had booked a zoomcar on *st april, **** and the car was not in a good condition but seeing my future plans i managed to drive it. But at a red signal, a car from behind hit my car and the car got hitted to the car ahead of me at the signal. ...

Apr 07, 2022 by Ankit Srivastav

ZoomCar - Refund not received trip no ^Open

I had booked a trip JPS***NM* on **th March. Profile verification was in progress, even after giving all the details it dint got approved(*-* hours) and trip got cancelled automatically from zoomcar and i got only **rs refund out of ***. Pl ref...

Mar 15, 2022 by Neha F

ZoomCar - Refund not credited ^Closed

I have booked car using zoomcar on **th dec, they cancelled the trip due to driver issues, but still i didnt get my money back ID:JPS***XU*...

Jan 16, 2022 by Dodda Venkat Naveen Krishna

ZoomCar - Refund not received ^Open

I'm eligible for a refund of Rs. *** for the Cancellation of my booking (JPS*NAQQC) made in September ****. Zoomcar never bothered to initiate my refund untill *th April ****. I received a msg with a link to get my refund through cashgram, th...

May 04, 2021 by Raxshitha Sasikala

ZoomCar - Took 1 year for the refund ^Open

Hi they took * year to process the refund. I want to sue for compensation....

Apr 05, 2021 by Neeraj Raj

ZoomCar - Refund not received ^Closed

ZoomCarIndia hasn’t yet processed my refunds amounting to ₹**** since Oct ****. They are evading all communication regarding same. There is practically no way to communicate to a customer representative....

Mar 31, 2021 by Shashank Awasthi

ZoomCar - Zoomcar booking refund not received ^Closed

Did a booking on Feb-**** for an amount of INR ****/- from zoomcar directly (Booking ID: JPS*NKHM*). Soon thereafter the booking was cancelled due to the pandemic reason. And ever since the booking amount was kept on hold by Zoomcar and not ref...

Mar 26, 2021 by Abhishek Roy

ZoomCar - Refund ^Closed

I am waiting for my refund from July **** and have tried to contact then multiple times but there is no reply. They are only replying over Twitter then we will surely process it and it is just a fake promise they are making. I had enough of thi...

Feb 19, 2021 by Hitendrasinh Zala

ZoomCar - Refund not received even after 6 months ^Open

We booked a car(Ford Ecosport) from Zoomcar on **st August to *rd September for a trip from Hyderabad to Bangalore. The battery died once we reached Bangalore, we connected with Zoomcar and they sent someone to jumpstart the car, but it was tem...

Feb 18, 2021 by Surbhi Thakur

ZoomCar - Refund ^Open

Refund is pending since more than month...

Feb 04, 2021 by Piyush Jain

ZoomCar - Zoomcar delays return of INR ^Open

I had subscribed a zoomcar in May'**** and returned it in Aug'**** and waiting for return of security deposit and over payment since Sep'****. They are unacceptably delaying and unable to process returns citing their internal issues and it both...

Feb 04, 2021 by Magendran Sathaiah

ZoomCar - Payment done but no booking ^Open

I paid a amount through online for car booking. The amount debited but no booking is done by zoomcar....

Jan 24, 2021 by D g sai Charan

ZoomCar - REFUND NOT ISSUED EVEN AFTER 3 MONTHS WHICH THEY HAVE TAKEN AS A SECURITY DEPOSIT ^Open

I have rented a car at ZoomCar, a car rental company for a one way trip from Visakhapatnam to Vijayawada on **-**-**** ( *PM) to **-**-**** (** PM) for which they have charged a security deposit of Rs**** /_ while booking the car along with th...

Jan 22, 2021 by LUTUKURTHI NIRANJAN

ZoomCar - Refund by Zoomcar ^Open

Refund not processed. Customer care number is helpful. No reply to emails...

Jan 19, 2021 by Jayesh Rangras

ZoomCar - Refund ^Closed

I have a pending refund of Rs *** for the booking number JPS*NBK*M....

Jan 18, 2021 by Hari Prasadh

ZoomCar - Zoomcar is not giving my refund ^Closed

Hi there I am s vamshi Krishna,I have refund from zoomcar for Booking ID JPS*NFHBY ,during the cancellation of the Booking with ID mention above, customer care executive stated that refund will be done within **days from date of booking ca...

Jan 18, 2021 by S vamshi Krishna

ZoomCar - Refund not processed by Zoomcar even after 3 months ^Open

I had made my ZoomCar booking for a full day on **th November, ****. After completion of my trip, and verification of no damages to the vehicle, I was assured that a refund amount of **** would be credited back to my credit card through which I...

Jan 16, 2021 by Ajith Raj

ZoomCar - Service Denied and no refund by Zoomcar ^Closed

I had booked a Zoomcar on Nov **,**** for the booking date Nov **,****(* days in advance). On the morning of Nov **,****, I'm informed by the Zoomcar team that they cannot deliver the car to me as promised and were asking me to go to a location...

Jan 07, 2021 by Kashif Razi

ZoomCar - No refund for over 3 months ^Open

I had rented a car from ZoomCar on my trip to Delhi in Aug ****. Car was dirty and unsensitized. In spite of that, ZoomCar refused to compensate for the lack of service. Even the viper wasn't working properly which caused problem during rain. A...

Jan 05, 2021 by Nikhil Gohain

ZoomCar - Refund not made since two months ^Open

I have two trips with their ID- JPS*N**CM and JPS*N***A for which there is a refund of amount Rs**** and Rs**** pending with a total of Rs****/-. The bookings were made on **th November and **th November....

Jan 04, 2021 by Rohan

ZoomCar - Refund not initiated in due time ^Open

As per the policy of the company shall initiate refunds within ** days. I booked the car on **th november till **th november. I've tried contacting the company since i was in the need of the amount but there was no response. I've tried * times ...

Dec 31, 2020 by Siddharth Chaudhary

ZoomCar - Refund pending from 8 months from zoomcar ^Closed

I booked a zoomcar and cancelled it on *rd april due to lockdown. Refund of Rs ***** should be refunded but after contacting them for almost ** times through call,email, Facebook, twitter my refund is not credited. I have told them multiple tim...

Dec 29, 2020 by Chetan shringi

ZoomCar - Refund has not been initiated ^Open

I've made a booking with zoomcar and it's been ** days but the refund is still not initiated. Tried to call customer care but IVR won't connect with zoomcar executive until you have an active booking....

Dec 26, 2020 by Jayanth Merugumala

ZoomCar - Refund not yet credited to my account ^Open

I had taken a car rent from zoomcar on **st Oct ****. After the rental period was over, zoomcar owed me **** inr as refund. It's been almost * months since I rented the car and I have not got the refund yet. Booking id: JPS*N*OU*. The compan...

Dec 21, 2020 by Akshay AM

ZoomCar - Refund not processed since 02Nov2020 ^Open

I availed Zoomcar service from **Oct to ** Nov and they took deposit of INR **** that was suppose to be refunded at end of trip. it has been more than * weeks and I have been trying to reach to them multiple times through their app and customer...

Dec 12, 2020 by Arunabh Srivastava

ZoomCar - Charged me by their error and saying it is valid ^Closed

I took the car from ZoomCar from Sep** *pm to Sep** *pm for *days **hours in Vijayawada, with fuel for **** free kms, they give me the car Manually due to their technical error, I drop off the car in time at *:**pm on **th September, they have...

Nov 28, 2020 by Dhamodar Krishna

ZoomCar - Zoomcar refund pending from last 6 months ^Closed

Booked zoomcar in Jun **, had to cancel due to some situation, agreed on paying the chargeable amount ***, Balance of **** is pending from last * months. ...

Nov 17, 2020 by Gautam Singh

ZoomCar - Refund not received ^Closed

Its been * months after my ride and they still havent given my money back. Such cheats...

Nov 05, 2020 by Bhuvana

ZoomCar - ZoomCar India not refunding fuel amount of 2500 ^Closed

Tripe started on **th Aug **** and ended on **th Aug ****. Bills amounting to INR ****/- already uploaded to zoomcar website. No refund issued till date....

Nov 03, 2020 by Vishal Deshmukh

ZoomCar - Refund not received ^Open

They cancelled my booking at the last minute and have been playing around for quite some time. As per their policy , they should refund it in ** working day policy , but till date no responses from emails and there is no option to contact the c...

Oct 29, 2020 by Pradeep Manjunatha

ZoomCar - Zoomcar refund not received ^Open

I haven’t received the zoomcar refund. It’s been over * months...

Oct 18, 2020 by Ekta

ZoomCar - Security deposit amount not refunded yet ^Open

My name is ankit sharma. My booking ID is...JPS*NDSWP I've booked a car from zoomcar.com and they asked me to deposit **** as a refundable security deposit amount. In terms and conditions there is mentioned that the security amount will be re...

Oct 07, 2020 by Ankit sharma

ZoomCar - Refund pending from 2 months ^Open

Have been waiting for refund since *st July against a cancelled booking. Their customer care team is impossible to reach, and no revert to mails. Could connect once, and the executive mentioned that refund will be processed in * days as they ha...

Sep 15, 2020 by Pranav Sehgal

ZoomCar - Refunds pending ^Open

I have made * bookings with Zoomcar on Feb ** and ** with an offer for ***% refund on cancellation. However Zoomcar is not returning my money post cancellations. Everytime I called them got response as it will be credited in * weeks. I have rai...

Sep 14, 2020 by Umesh Khot

ZoomCar - Refund not received ^Closed

I made a booking on *st june **** with a security deposit of ****/-. I was promised that i will be refunded the amount withing ** days. It's been * months almost now and there is no sign of any processing. I need my refund....

Aug 21, 2020 by Saif

ZoomCar - Deposit refund not received yet ^Closed

I booked a zoomcar on **th July. It's been a month now and I still didn't receive the refund of the deposit yet. It's been a month now, and any emails to them have been in vain. Their customer care number is also not reachable. This is very un...

Aug 15, 2020 by Muhammad Tabish

ZoomCar - My refund not received ^Closed

Im cancelled my booking ****/**** My refund amount ***not received yet registered no **********...

Aug 09, 2020 by Firoj Ali

ZoomCar - I did not get my refund amount yet ^Open

It's been two month's. Bookind Id:JPS6NP0E Name Vignesh B. Have raised a query to support team but no response from them....

Jul 29, 2020 by Vignesh B

ZoomCar - One way booking Zoomcar ^Closed

Booking id - jps*n*gyj booked on *rd july ****, the booking was done using the link - https://www.zoomcar.com/zoom-hop-one-way-travel, after entering the pick up point it asked for i want to drop my car in a different city t toggle button) mean...

Jul 11, 2020 by Rajeev Patra

ZoomCar - Refund not received ^Closed

I have made a booking from Zoomcar and due to a change in plan I cancelled the same on **st of May ****. As per the policy I should get the refund in * days but now it’s more that ** days and still I haven’t received my refund. Further...

Jun 29, 2020 by Honey nathaniel

ZoomCar - Refund for Cancelled Booking ^Closed

Hi, I have made some bookings from zoom car and have to cancel them because of some personal reasons. I have my credit card dues pending and any delay in this regards will impose late due fine. Please find the booking details below: Booking...

Jun 25, 2020 by Ashish Banka

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