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Zoom Car ^(31/59)

Zoom Car - Zoom car refund not credited to credit card statement ^Open

I booked a service from Zoomcar on * nd june ** for a value of ***** rupees Since the booking was cancelled from zoom car side I was given refund of same amount They shared the details Since all correspondence shows only on their app On th...

Jul 14, 2025 by Dr Sanjay Prasad

Zoom Car - Invoice not generated ^Closed

I have been trying to reach Zoomcar customer care and unable to get the invoice since I need it for reimbursement (taken trip for official purposes). Kindly support, need invoices for the following trip IDs: *) JPSNO*UMD *) JPSNO*DE* ...

Dec 13, 2024 by Prem Sharan

Zoom Car - Fraud ^Closed

This is to inform you that the car was booked on September **th, and the payment of **,*** was made. when the car was supposed to arrive at the venue, an OTP was requested to confirm the ride. As a result, the users account was deleted. Current...

Nov 08, 2024 by mayank

Zoom Car - Car repair approval ^Open

My car GJ**RM**** CIAZ car got damaged by zoom car rental service customer..*.* month gone past for this incident..but zoom car company not giving car estimate approval to the garage..I m trying so much for my car approval but they are not givi...

Oct 01, 2024 by Brijesh patel

Zoom Car - Refund for my booking ^Closed

Hello, I booked Zoomcar on ** September **** in Delhi. I had to pick it up from Malviya Nagar metro station on ** September **** at **:**. I reached the location to pick up the car. The car was unlocked through the Zoomcar application but the ...

Sep 21, 2024 by Chaitanya Verma

Zoom Car - Fraudulent activity on booking ^Closed

Today i have made a reservation for a car rental lasting three days, as per the booking details. However, upon arrival, it has come to my attention that the car was not available for pick-up. To my surprise, when I checked my account after the...

Aug 18, 2024 by Saurabh Sharma

Zoom Car - Cancelled by host ^Closed

Car booked by me was cancelled by the host. This is clearly none of my fault, the host should be charged for a fine in this case, or Zoom Car should be bearing this. But, from my booking amount, it was deducted, saying that convenience fee an...

Aug 06, 2024 by Janmesh Mohapatra

Zoom Car - Fraud Host Booking Cancelled Need Refund ^Open

Hello Concern, My name is Nikhil Dhingra and I have booked a car from zoom car. My booking was about to start from * am on ** Jul **** but when I reached at the location to start the trip, the app asked me to enter the OTP (received at owner...

Jul 21, 2024 by Nikhil Dhingra

Zoom Car - Refund for unused hours for the car which was not in good condition I had returned the car within 2 ^Closed

I booked a car but the pickup and condition of the car was not good. The car pickup was very bad and the suspension was also not good. It had a weird sound coming all the time. While I was putting it in first gear it had no pickup and I had to ...

Jun 27, 2024 by Sumeet Gupta

Zoom Car - My car not return ^Open

Last year December Month my car was pickup zoom customer they accident my car, till now car not return to me., zoom car not responding to me...

Jun 21, 2024 by Lingaswamy

Zoom Car - My vehical is not retrun from zoom car last two and half month ^Open

My vehical was not retrun last two and half month, when i called they told me next week. every time they told me next week, it"s two and half month still they told me next week...

May 25, 2024 by Pallav Joshi

Zoom Car - Online Payment fraud ^Closed

I had a booking with Zoomcar and paid the full amount. Suddenly, within a second, they automatically canceled the booking. They then told me that I had canceled the booking myself, and therefore, they would only refund half of the amount....

May 17, 2024 by Mehul chauhan

Zoom Car - Want back refund ^Open

I booked harrier *th of May but at the last moment the host want extra money n cancel our trip and they not pick my call and switched off the Phone i want my refund it will take already * days but my refund not back....

May 17, 2024 by Meet marwadi

Zoom Car - Refund not received ^Open

Dear sir, I was book Mahindra Thar on ** Feb **** and vendor reply his not providing any service and refused to come and my amount not received till on date many times raised complaint please help. Booking id(mobile no). **********...

May 16, 2024 by Palak

Zoom Car - For repair issue ^Closed

I gave my car for repair against zoom car damaged.But not gave approval to repair my car . zoom car not responding to me ...

Apr 23, 2024 by Rohit Kumar Singh

Zoom Car - Not got the refund ^Open

On ** April I booked a car from a zoomcar Maruti Swift the host messages me that the car is not available so zoomcar gave me the other option to choose another car I selected the white tata Tiago I called the host and asked about the car he s...

Apr 22, 2024 by Tashviq gaikwad

Zoom Car - Refund ^Open

Refund not received yet ...

Apr 21, 2024 by Amit

Zoom Car - Refund pending from one week ^Closed

As I was booked a car from zommcar with the booking I'd JPSNI**JD then i went to take car from host but denied to give me car and said car is damage then booking got automatically cancelled and still I'm not able to find any information when w...

Apr 17, 2024 by Abdussamad

Zoom Car - Guest not ended trip and the car has met with accident and zoom car is not responding ^Closed

Hi team My car was having a booking on *th feb and the guest has picked the car and he has done the accident and left the car outside my house without handover in it properly and till now the trip is not ended and there is no payout and no res...

Feb 22, 2024 by Mohammed shoaib asfa

Zoom Car - Please handover my car this is now getting too much frustrating ^Open

Hello Zoomcar, Already emailed and complained more than ** times but no response. Myself Saurabh Yadav, I am a Zoomcar Host since March ****. My car (Tata Tigor MH**RT****) met with an accident on **th July **** and was picked up by Zoomc...

Jan 14, 2024 by Saurabh Yadav

Zoom Car - Car is not present at car location and host is not picking up the phone ^Open

We have book the car on **th october *:**A.m to **th october **:**P.m. when we reached at location car is not present there and we tried a lot to call the host but he is not picking up the phone ...

Oct 19, 2023 by Mukul Mittal

Zoom Car - Car did not start and they are not refunding ^Closed

Complaint number *******...

Oct 13, 2023 by Anita

Zoom Car - Refund not credited back in account ^Closed

Booked a car on zoom for ***** but host denied and not pick up the call to provide car so in replacement booked another car for *****,and refund was initiated and needs to be credited back in account by **/**/****,but no refund is recieved and ...

Oct 12, 2023 by Rahul verma

Zoom Car - Car and host was not available at pickup point ^Open

I have booked a zoomcar on booking id JPSNIK*ZQ , when i reached the location car qas not there, when i tried calling host number was not reachable. I am not able to connect to customer care number or did not find any mail. I have travelled *...

Oct 02, 2023 by Arpit Malviya

Zoom Car - Not getting the refund ^Closed

Hi, this is Rahul, I ordered a car for rent from Zoomcar, from two devices both the time they received my money and didn't provide me the car. I want my money back, it's a case of fraud. If I don't get my money back then I will sue this company...

Sep 20, 2023 by Rahul Chakrabarty

Zoom Car - Car breakdown ^Closed

I have booked zoom car from ** sept to ** sept costing Rs.***** without fuel , however on ** sept while travelling to Ahmedabad on our way to reaching vadodara we had filled Rs.*k petrol in car . Just leaving from petrol pump we had a breakdown...

Sep 15, 2023 by Dr Somaiyya

Zoom Car - Refund not being addressed ^Closed

I have booked a car and canceled it but the refund only shows processing it’s been more than a month now and there refund timeline is *-* business days and there is no way to reach out to there customer support for any help ...

Sep 10, 2023 by Akash Gowda k

Zoom Car - Fraudulent Charges and Predatory Practices ^Open

I have booked a car from Zoomcar on December **st ****. I have used the car for two and half days and returned the car on January *nd ****. I have booked the car for *** KM(Kilometers) used below that limit. Then all of a sudden I am seeing fra...

Aug 03, 2023 by Surya Vamsi Bollimpalli

Zoom Car - Damaged Car ^Closed

They give us damaged car, where coolant pipe was damaged and it was leaking due to which engine temperature is getting high. And the same was communicated to zoom operations they told to park aside the car and send us the photos and keep key in...

Aug 02, 2023 by Nitish Sethi

Zoom Car - Regarding refund due to Host denied for car keys ^Open

We have booked a swift dizer car via zoom car app on dated **-**-****. But when we reach for pickup of car and we have unlocked the car but their is no key inside the car and we have call the host but he has denied for car keys. And then we ha...

Jul 16, 2023 by Aarush kalal

Zoom Car - Our vehicle is not start ^Closed

Our vehicle is not starting and not getting support from zoom car...

Jun 09, 2023 by Rihan Sheerazi Zahid

Zoom Car - Fuel refund not received from zoom car ^Closed

Fuel refund did not receive from the company since the company states that *** km is free of cost this is including fuel expenses and hence u refuelled my vehicle worth **** since it had no fuel and I'm not able to connect with the customer car...

May 25, 2023 by Sagar Singh Johari S

Zoom Car - Toll gate charges not refunded ^Open

I have paid the toll gate charges in cash( double charges ) as the fast tag of the car was not working . The customer care said that they would refund the amount of I uploaded all the bills . But after uploading , there was no reply from zoom c...

May 17, 2023 by Sumanth AC

Zoom Car - Vehicle not provided ^Open

Had booked vehicle for a day trip at trichy on **th May. Payment made. When I went to pick the car, car was not available at location, and host declared that vehicle is not available. Hence I need to cancel the trip making my family wait from ...

May 16, 2023 by Prabhu P

Zoom Car - Profile verification pending ^Closed

I am on the way to Delhi and have planned to book Zoom car, it has been * days and the profile verification is still pending. It is almost ** at night and I will be reaching Delhi in * hours. It asks to pay and select the car however, profile i...

May 08, 2023 by Yogesh Bhardwaj

Zoom Car - Zoom car not at pickup location ^Closed

Booked zoom car on *th May for *th May and *th May, but didn't find the car at pickup location. need full refund for the same...

May 06, 2023 by Shivam Khosla

Zoom Car - Zoom car Car Breakdown Submitted bills videos the repair no response from zoom car ^Closed

On the *st day of the Trip the car has a breakdown & Lower arms & Brake Pad of the car are replaced with the brand new ones and we have placed the old car items in the Boot space of the car which bears the sum of Rs.****/-. Again there was a...

Apr 20, 2023 by SRIRAM SRIVASTAV

Zoom Car - I give money to extend my drive but zoom car didn t accept the money and ^Closed

I give money to extend my drive but zoom .car didn't accept the money and prevent extra fees charges...

Jan 27, 2023 by Poonam rathore

Zoom Car - Fraud ^Open

Zoom car fraud i have booked a car the car is not provided at the location customer support is also not available and when i cancel it my amount is also cut .. without providing any swrvice...

Dec 22, 2022 by Utkarsh tyagi

Zoom Car - Fuel Refund Dispute ^Closed

Hi team. I had booked a Honda City Diesel (Manual) from Friday the **th, to Tuesday the **th of August, **** - Booking ID "JPSN*SJVW". At the very last moment, they chang the vehicle to a Maruti Suzuki DZire, without acknowledging me - I ...

Nov 16, 2022 by Rajdeep Ganguli

Zoom Car - Refund not processed ^Closed

Hi Booking id JPS***IKC ** feb **** i booked car my pickup time is **:** AM i reached pickup location sharp **:** am when I reached there car was not available I almost checked around ***-*** meter radius nearby. But car was not available in p...

Feb 16, 2022 by Suman v

Zoom Car - Zoom Car refund delayed for months ^Closed

I had booked a zoom car In Bangalore on Nov ** ****. After few days, the zoom car people said that car is not available and I had to cancel the booking. Till date, I have not received the refund amount...

Mar 31, 2021 by Raghu E S

Zoom Car - Non Refund of amount ^Closed

: I booked for car in Chennai and had to cancel afterwards due to personal reasons, during December, ****. ID No JPS*NFNVN. Refund amount due is Rs. **,*** for more than * months now. No way to approach Zoom car, no response for mails ...

Feb 05, 2021 by S V RAVI SANKAR

Zoom Car - Refund not processed since from more then a month ^Open

I have booked a car at *th nov **** however after the trip ends they are liable to refund my **** as i have filled the fuel and deposit amount but still I have not got any refund even no body is replying of my email i guess no body is there to...

Dec 13, 2020 by vikas Jaysinghani

Zoom Car - Zoom car refund ^Open

I am writing this complaint against zoom car as on ** aug i made a booking from the app and i was able to process it later on customer care helped me out and convinced me that the booking has been cancelled and the refund will br processed back...

Oct 22, 2020 by Jubair Shareef

Zoom Car - Refund not yet given ^Closed

i have cancelled my booking on *th Aug. as per zoom car policy they should refund ** working days. almost **days gone, but i am not yet received my amount....

Oct 01, 2020 by sundaramoorthy

Zoom Car - I booked zoom car on 14 july till i did nt get my refund back ^Open

I booked zoom car on ** july that time i depsoit security and fuel after compete boking they back my money back aproxx **** now ** aug and i did'nt get my money back i trying to call but they did'nt responce now they are making fool tommorow n...

Aug 17, 2020 by Irfan khan

Zoom Car - Cancellation refund not done ^Open

Hi, I have booked zoom car on ** th June ****, but they cancelled because car was not available. Refund of Rs **** not given even after repeated calls. Booking ID : JPS*NP*HM. Please help me on this issue. Thank you Below is the mail copy ...

Jul 25, 2020 by Niranjan.L.M

Zoom Car - Refund not paid ^Open

I had made a booking in zoomcars, even after * month of trip completion, the refund was not processed. Now even the customer service stopped responding ...

Jul 17, 2020 by Siva kumar

Zoom Car - Zoom car charging a fine with false claim ^Open

Sir, I booked a zoom car on **th November **** and checked all documents of the car including RC prior to taking the car and returned the car on the same date with all documents. But now after payment, they are emailing me that RC is not presen...

Nov 25, 2019 by GOPAL SINGH

Zoom Car - Wrong charges demanded ^Closed

I BOOKED ZOOM CAR AND CHECKED THE RC IN VEHICLE DURING PICK UP BUY NOW THEY ARE SAYING RC ISN'T THERE AND CHARGING A FEE OF RS 10000...

Nov 24, 2019 by GOPAL SINGH

Zoom Car - False damage charges has been charged for me ^Open

booking id :JPS*XUFYS CAR MODEL: Baleno booking dates: ** august-** august car number:TS**UH**** they charged me rs **** far damage caused to the SPARE TYRE which i haven't touched and used during my entire booking period .i faced a sever...

Aug 21, 2019 by vamshi

Zoom Car - Refunds Disputes ^Open

booking JPS*X***J CASE:******* i needed refund in my bank account and i was told the same from your side on zoomcar phone call support. now no one is hearing to me just computer generated emails are being recieved. why you all are doing...

Aug 12, 2019 by Jeetesh Gurnani

Zoom Car - Lost Product ^Closed

Booking Ref-JPS*XQOFC (*/*/** to */*/**) Hi The car I booked against above booking had a lock issue. Even after assuring all doors are locked or not whenever I use to return back from work the driver side door lock was always open. Seems lik...

Aug 08, 2019 by Sunny Gambhir

Zoom Car - Worst Service by Zoom Car ^Open

I am a Super mile club member @ Zoom Car and often take cars from them. I booked a Car(Baleno) on *th Feb **** for ***/- Rupees (paid including credits from Zoom Car, which I earned by booking cars). Unfortunately, I extended my time for ride b...

Aug 03, 2019 by Mirza Nadeem Baig

Zoom Car - Incorrect damage charge levied ^Open

We had done the booking of Tata Hexa but they have changed the car in the last hour to Mahindra Marrazzo. This might be their strategy to provide faulty car and make money from customer by charging vehicle damage fee because according to my kno...

Jul 08, 2019 by Govinda

Zoom Car - Cancelled the 8 day booking without consent ^Closed

I was supposed to be picked up from Kochi airport by Zoomcar at * am for an *-day booking for my Kerela vacations however that did not happen. I had made the booking and was supposed to travel through Kerela and return the car in Thiruananthpur...

Jun 29, 2019 by Manoj Yadav

Zoom Car - Treated badly by the company ^Closed

I have booked a car from zoom car on **.**.**** for ** hours and he supposed to deliver it by * am on booked day. But they didn't deliver the car instead of delivery they asked me to pick the car from another location and I went to the location...

Apr 12, 2019 by Prashanth

Zoom Car - Fraudulent tried to deduct amount from my Credit Card ^Open

Zoom car is a fraud company. I booked a Zoom car on ** Jan ** for * hrs (* pm to * pm)and they charged *** Rs from my SBI credit card. On the same day, I have returned the car at *.** pm approx. However * days later I received an email from zo...

Mar 20, 2019 by Raghuvaran Mamamiaa

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