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Zivame ^(86/124)

Zivame - Refund not initiated ^Open

I am Arpita Adhikary.and my mail ID broomshospitality@gmail.com .I have returned the zivame product and didn't get my refund yet.my order id is #********* and I have given my bank details when they gave me the option of refund z cash or bank ac...

May 23, 2026 by Arpita Adhikary

Zivame - 3 Dresses Missing in my Package ^Open

I had ordered * dresses from Zivame from their app. I was delivered a small box and * dresses in the box were MISSING. The box was intact and was not tampered with. Zivame clearly did not pack the * dresses that were missing in the warehouse. T...

May 10, 2026 by Neha Britto

Zivame - Z coins expired ^Closed

I have my z coins in my account for Zivame and now it's showing nothing also whenever I tried to order last it was just getting cancelled and my money is going in z coins and now it's showing zero balance. ...

Apr 16, 2026 by Neha Upadhyay

Zivame - Product missing in package ^Closed

I recently ordered * Night Suits from the app(Order No *********) Upon opening the package i was shocked to see that there were only * sets but the invoice pasted on it had all *.It was a COD order and i paid the full amount for an incomplete ...

Mar 16, 2026 by Ankita ladia

Zivame - Refund not initiated ^Closed

So I ordered a bra which was worth *** and after delivery, it didn't fit me so I wanted to return it. But they didn't update the status to delivered for ** days even after delivery due to which I wasn't able to return or exchange. Then after **...

Jan 18, 2026 by Hansika

Zivame - Wrong product delivered and item missing ^Open

Ordered total * products from zivame. None of the products i have ordered is received. Out of * products one product we received refund of amount **** Rs Other * products One courier package received which has * products details in the l...

Jan 15, 2026 by Princil

Zivame - Prepaid orders not delivered one order missing from order history COD order undelivered refund comp ^Open

Complaint Title: Prepaid Orders Not Delivered, One Order Missing From History, COD Order Undelivered – Refund & Compensation Requested Complaint Description: I placed three orders on the Zivame app — two prepaid and one Cash on...

Dec 04, 2025 by Mitali Gupta

Zivame - Order placement ^Closed

Order placement nahi hua hai aur payment deduct ho gaye...

Aug 31, 2025 by HARSHNA CHOUDHARY

Zivame - Return not issued ^Open

I placed an order of * items at Zivame on **th April ****. But due to size issue I requested for return of * items. The pickup was done on **th April **** by Ecom Express delivery guy, I have proof of his entry and exit at society gate. And the...

May 30, 2025 by Parul Sahni

Zivame - Refund not received ^Closed

I placed order from Zivame on *nd March ****. A return request was initiated on **th March, which was successfully completed. However, despite continuous follow-ups for almost two months, I have not received the refund of ₹****. I have been i...

May 17, 2025 by Drishti Goyal

Zivame - Exhaange of products ^Closed

I placed the exchange of both the products that i initially bought and when i placed an exchange i gave both the products to the same delivery partner and when I received only one of them i and now instead of providing me with an solution they ...

Apr 07, 2025 by jyoti gupta

Zivame - Didn t receive my refund ^Closed

I ordered a bra worth **** and after I received, I tried and it doesn't fit me. So I requested for return and refund. They agreed but it mentioned only **** will be refunded. While enquired, they said that shipping cost will not be refunded. I ...

Mar 30, 2025 by Anees baskar

Zivame - Not get the refund ^Closed

I have ordered an article on *th ****feb and returned on ** feb **** under their return policy but not get the refund yet while I'm contacting with customer care regularly either through call or with mail but every time they said to wait for...

Mar 18, 2025 by Harshita singh

Zivame - Zcash not reflecting ^Closed

As per zivame zcoins will expire in a year so my *** zcoins were expired so zivame told me they will convert it into zcash so that I can use the money they are saying this since Jan *th ****. I have dropped multiple mails and calls to zivame b...

Mar 05, 2025 by prajwala yelampalle

Zivame - Refund of z coins ^Closed

I ordered * products with z coins and due to some transaction failure my amount has been deducted as z coins but still not got the refund ,I tried contacting them the customer care is of no use ....

Oct 01, 2024 by Jenifer

Zivame - I cancelled the product 4 days ago ^Open

I want to raise a complaint. I cancelled the order on Sept *. I chatted with the customer care service and they said on Monday that your product will be canceled within ** hrs and they didn't cancel it even now. Again today I chatted with them...

Sep 12, 2024 by Sai lakshmi Dola

Zivame - Refund not received ^Closed

I haven't received my refund past one month They are asking sms of order delivered successfully but I don't have that phone anymore But I got an email saying the order has been received to zivame...

Jun 04, 2024 by Netravathi Chimoji

Zivame - Didn t receive my refund after 1 month and more ^Open

i was order a product from zivame and the one of them was not fit for then I returned the packet and after pickup any glitches of their website my account number was inputed incorrect and then the product not showing in my order history anywher...

May 11, 2024 by Heena

Zivame - Zcoins expiry issue ^Closed

I have placed a order in zivame.I purchased lingerie and later on due to size issue I returned the order on ** sep **** . I have made payment from my bank account and they refunded my money in the form of zcoins .Now when I checked my zCoins to...

Mar 26, 2024 by Neha Parveen

Zivame - Regarding refund for my order number ^Open

I order a bodysuit from Zivame and made a return request on *th January **** and product got picked up on *th January **** since then I haven’t received any refund. Have been trying to contact the team and their customer service is shit and v...

Mar 07, 2024 by Diksha Bhatia

Zivame - Return product payment ^Open

* bra return hua tha account main paise nahi aaya hai h ** ghante se jyada ho gya hai ...

Feb 24, 2024 by Pinki chaurasia

Zivame - Zivame refund is pending ^Closed

I have self shipped a few items to Zivame (order no *********) on Dec **th, ****. So far they have not issued the refund. The customer care is a waste They give a timeline of *-* working days every single time. I have got a mail confirmation th...

Feb 20, 2024 by zubi

Zivame - Not received refund from zivame ^Closed

I ordered four items on **th Dec and I cancelled it two days later when they notified me that one of the products was not in stock. So I cancelled the entire order. But since then it has been more than two months but they haven’t refunded the...

Feb 19, 2024 by Navya Mishra

Zivame - My refund is not initiated yet before 25 days i placed the order ^Closed

Refund not initiated yet zivame is fraud company I ordered * product on * January and return on * January they dont give refund yet ** days are completed ...

Jan 25, 2024 by Shrasti Katiyar

Zivame - Refund not processed ^Closed

The refund for my order is not processed since a month. I have followed up * times and every time the standard response is "ma'am pls wait for *-* working days" Like shameless machines they would not even bother to update the customer unless y...

Jan 24, 2024 by Pallavi Singh

Zivame - Z coins issues ^Closed

I have **** z coins in my zivame ac and till * month i m calling there customer support no to transfer my z coins into my original ac but they didn't listen it's been *** days still they not doing anything and I ordered some products they'll di...

Jan 11, 2024 by Nandita singh

Zivame - Package not delivered to me ^Closed

The delivery partner name Rana Biswas did not deliver the item. ...

Jan 07, 2024 by Rwiddhi

Zivame - I haven t received my packages yet it s been almost 1 month now ^Closed

two orders are still pending- it's been almost * month now. order no- ********* ...

Dec 19, 2023 by Preksha Nandwana

Zivame - Return and refund ^Open

I had ordered products multiple (*) times on Zivame. Once I had two products, of which one product was returned and another was exchanged. But the return product's status shows "Return cancelled" even though it was picked up. In another order,...

Sep 28, 2023 by Supreetha S

Zivame - Refund not provided ^Closed

I have returned the product zivame has refunded the amount in form of z coins yo my zivame wallet but not converting my z coins to my bank account since * months....

Sep 19, 2023 by Soumya Rathore

Zivame - Not getting refund for the products ^Open

I ordered two products from Zivame on june **, as the size was not perfect, I initiated the return/refund for the products. When the delivery guy came up, I gave him both the products, but I got refund only for one. Now it's been more than a mo...

Jul 07, 2023 by himanshi koli

Zivame - Not given the refund or in the form of zcoins ^Closed

Automatically my order got cancelled and in the app it says refund is already been processed in the form of zcoins. However, when I tried accessing zcoins balance on my account, it is showing zero. Also tried reaching the customer support thr...

Jun 07, 2023 by Anushri Bhadauria

Zivame - Fooling customer by pretending the product is free and than charging money for the same ^Closed

I went to zivame store in gurgaon MGF mall and on my purchase the store person told me it's a free complimentary product that was a body lotionand than added the cost in my bill for same product and also misrepresented exchange policy... Said t...

Jun 06, 2023 by Deepti Rawat

Zivame - Refund not received ^Closed

I have order two product under one order ,due to size issue immediately i raised a return request,where bothe the product was returned.Howebwe I received only one product refund of ****/-.kept on following up with the zivame customer support te...

May 08, 2023 by Rosalin

Zivame - Damaged goods sent with no returns exchange policy ^Closed

Pack of two women underpants ordered for my partner and it was prepaid. They delivered one item intact the other won was clearly defective as it had a hole in it and the product comes under no returns/exchange policy which is unacceptable for m...

May 07, 2023 by Basit Ali

Zivame - I didn t receive my pre paid order from zivame ^Closed

I didn't receive my parcel, I have already paid for that. It is showing delivered in the app but I didn't get any. ...

Apr 01, 2023 by Eina Ahmad Khawar

Zivame - PRICE CHARGED OVER MRP ^Closed

I Have ordered * "Red Rose Low Rise Half Coverage Bikni Panty-Dark Grey", (seller name Sagar Products) which is showing Rs. ***/- on the product page of Zivame but when I actually received the product it has the tag of MRP Rs. **/-. So the ques...

Mar 29, 2023 by RAVEENA SHARMA JAIN

Zivame - Package not delivered ^Closed

I placed some order on *th of March they said will be shipped in ** hours but they didn't shipped my products yet and they keep changing the delevery date and i called and complaint about this but no use I want refund ...

Mar 26, 2023 by Sharmila L

Zivame - Package not delivered ^Closed

I had ordered two products and when the order arrived and i opened it , it only consist of one , another product is missing,i want my second product and please solve the issue as early as possible , by this incident i am not gonna trust ziv...

Mar 26, 2023 by Jyoti Gautam

Zivame - Unable to return the delivered product ^Closed

I placed an order from Zivame app for "Rosaline everyday double layered" on **th March **** and it was delivered to me on **th March ****, I wanted to return the product as it doesn't fit me correctly and it is under the return policy compliant...

Mar 23, 2023 by Geeta Pokhriyal

Zivame - Item not good ^Closed

We have placed panty in our latest orders. It's not good and my wife can't use it. It says it's not under return policy. She doesn't require this since it's not cotton and not upto her expectations. Hence we will courier it back. We will need r...

Mar 20, 2023 by Edwin

Zivame - About voucher redemption ^Closed

I used my xoxoday vocher they said that i will receive mail but * days completed but still no mail i received ...

Mar 20, 2023 by Priya

Zivame - Worst Customer experience ^Closed

I had placed an order last month, once the product got delivered, i found the size to be not matching and placed a return request. The return request is being pending from more than a month now. The status updation is incorrect on the Zivame ap...

Mar 20, 2023 by Manisha

Zivame - Package is still shipping and not ready to be cancelled ^Open

I have ordered Dermawear Shapewear by Order Id #********* on *st March. The ETA of delivery, that was shown to me while ordering was *th March. It has already been **th March and it is still in transit. Thinking that it might be a 'one time'...

Mar 13, 2023 by Meenakshi Ray

Zivame - Zivame Return not picked up ^Closed

I raised a request for return of a product and even after longtime .It was not picked up by anyone .This is fraud as they are not following their return policy which is stated on their website and app....

Mar 12, 2023 by Aishwarya B

Zivame - Order was picked up but not refunded money bad customer service ^Closed

During login to my account i have entered invalid gmail id by mistake so i want to change that as well as i place my order for return and item was picked up but still details not updated in zivame app and refund not given ...

Mar 08, 2023 by Komal Joshi

Zivame - Refund not processed ^Open

Exact information about the product is missing. I have return the order but didn't received any refund. I called them and asked for return. They confirmed me that they have received my products and need my bank details as they are not able ...

Mar 02, 2023 by dimpy naithany

Zivame - Package not delivered ^Closed

I haven't received the product and the website shows that the product is out of stock and the money will be added to my account as zcoins.but i have no zcoins added to my account yet.and i am receiving mails stating that my product as been deli...

Feb 17, 2023 by Divya D D

Zivame - Package refused since payment was under progress ^Closed

I had made an order with COD on *th November. My order no ********* was delivered by Bluedart delivery agent but since the GPAY transaction was under process, the agent refused to handover the courier and asked to cancel the order. But, after f...

Feb 08, 2023 by SHREY PAVITHRAN

Zivame - Order number ^Closed

I have order the product and paid through my Paytm wallet, according to Paytm the payment was done to Zivame in same day and I also got the payment reference number which I have shared with Zivame still there customer service is not able to Fi...

Jan 25, 2023 by Tamanna Monga

Zivame - Zivame z coins disappeared ^Open

I had *** z coins from Zivame. I was placing an order and then for some reason it took me back to order page when I was trying to do payment. My z coins were gone now. I tried to logout and login and now my z coins balance shows as *. My email ...

Jan 16, 2023 by Jyotshna Dey

Zivame - Z coins disappeared ^Closed

I had *** z coins from Zivame. I was placing an order and then for some reason it took me back to order page when I was trying to do payment. My z coins were gone now. I tried to logout and login and now my z coins balance shows as *. My email ...

Jan 16, 2023 by Jyotshna Das

Zivame - Package not delivered ^Closed

I had placed an order of * items with Zivame on the *th of Nov. (Order No: *********) for which i got a notification on the the **th of Nov. showing its delivered. But when cross checked the same with my relative for who was supposed to rec. t...

Dec 24, 2022 by Taz Perfectme

Zivame - Unable to place return ^Closed

Unable to place return. Even after placing return it shows unable to place return. Zivame customer care is not willing to resolve issue...

Dec 07, 2022 by Isha Paikkadan

Zivame - No refund initiated ^Closed

Order ID: ********* Placed on */**/'** I have not received any refund for all the * products that I had returned. Reverse pick up has been done & Delivery company has confirmed the pick up and yet no refund is reflecting in my account I hav...

Dec 03, 2022 by Komal Thakkar

Zivame - Zivame zcoins Fraud ^Closed

On **/**/****, I had ordered some items amount to Rs. ****/= from Zovame which were returned later and the refund was issued in the form of ****/= zcoins. On **/**/****, I had ordere again from Zivame using *** zcoins. Rest *** zcoins have sudd...

Oct 26, 2022 by Kanupriya

Zivame - I had zcoins as I returned few products from zivame Today when I was placing an order I noticed my z ^Closed

I had *** zcoins as I returned few products from zivame. Today when I was placing an order, I noticed my zcoins are lost to zero. Please help in getting my money (zcoins) refund...

Oct 14, 2022 by Sumesh

Zivame - Haven t got order confirmation message ^Closed

I ordered * products, transaction was done through card which got successful, but I didn't d Recieve any confirmation message and order is not tracked ...

Oct 10, 2022 by Shahina

Zivame - Refund not initiated ^Closed

I had ordered a trylo kritika plain women bra order I'd -********* and returned it as it didn't fit but it's been a long time but the refund which is just *** Rs is not been initiated from the other side We are exhausted calling the customer ...

Sep 26, 2022 by Meenu Pandey

Zivame - Zivame zcoins issue ^Closed

I had *** zcoins as I returned few products from zivame. Today when I was placing an order, I noticed my zcoins are lost to zero. Please help in getting my money (zcoins) refund...

Sep 20, 2022 by Punam Thapliyal

Zivame - Refund not done ^Closed

After I placed order on **th August , the size of the product came smaller so i returned it. Package was picked up from my house but I didn't get my refund / zcoins. I was asked to wait for **hours. I waited but nothing happened. Please help ri...

Sep 03, 2022 by Poulami Das

Zivame - Order cancelled ^Open

I placed orders on zivame on ** august. There site had a glitch resulting a coupon code of ***% off. I placed orders and I don't find anything wrong in that. But zivame cancelled my orders without giving any reason and saying it was cancelle...

Aug 30, 2022 by Prachi

Zivame - Zcoins disappeared and no order was placed ^Closed

I had recieved a refund of *** zcoins from zivame for my earlier purchases. Today i was trying to purchase using those zcoins I was on the transaction page and i noticed that my zcoins have disappeared i dnt know wht happened but im sure the or...

Aug 13, 2022 by vaishnavi karalgikar

Zivame - Zcoin issue ^Closed

I had **** z coins into my account and it got disappeared all of sudden . I returned some product and Zivame refund it as a zcoin first of all and now it said that zcoin expired . I have my account and it was y money not something Zivame gave m...

Jun 29, 2022 by Kavita

Zivame - Refund not received more than a month ^Open

More than a month have been passed, but they have not refund my amount of rs. ***, I have given bank details still, they are not refunding the amount. I send them emails regarding and tweets regarding the same, but they are making excuses again...

Jun 23, 2022 by Kavita Rawat

Zivame - Package not delivered ^Closed

I haven’t received this product. Pls cancel the order & refund the amount. There was an issue with the address ...

May 08, 2022 by Chitra Mehra

Zivame - Zcoins disappeared lost 2444 Rs ^Closed

I had *zcoins as I returned few products from zivame. Today when I am placing an order, suddenly transaction failed and screen returned to place order and my zcoins are lost to zero. Please help in getting my money (zcoins) refund....

Apr 26, 2022 by Pallapu Keerthi

Zivame - Refund not credited ^Open

I have ordered * products from Zivame which costed me Rs. ****/-. But, even after returning there complete package they have not refunded my complete amount of Rs ****/- instead they just returned Rs.****/-. I am attaching follow up Pdf where t...

Apr 16, 2022 by Shubhi Aggarwal

Zivame - Zivame Account hacked ^Closed

My zivame account has been used by someone name Jaydev from Punjab. He has placed multiple orders from my account using my zcoins as well as my paytm wallet balance. This has been done on *th and *th jan...

Jan 07, 2022 by Ekta jajodia

Zivame - Amount debited but order not placed ^Closed

I I have placed an order in Zivame site on **-**-**** for the amount Rs.****.** ,but after placing the order the status shows "cancelled" and the amount got deducted from my bank account. Later I tried to contact their customer care to check ...

Jan 04, 2022 by Divya Rodger

Zivame - Z coins were debited without purchase ^Open

I had **** + z coins in my zivame account. It was my money from my refunds. Zivame never refund the money to the bank account. I tried a transaction which was failed. And when I tried to place the order again, all my zcoin balance was gone. ...

Dec 12, 2021 by Niranjana

Zivame - Zcoins not received nor the refund ^Closed

I have ordered from zivame site with order number with order number *********. This is my first purchase from this site. They assure me to give zcoins in return but nor the give me coins not my refund. I want refund from them. I don't want to s...

Dec 07, 2021 by Kalpana kundu

Zivame - I haven t received my order ^Closed

my order date is * November my timeing is **.**am my addressed lig c ** kabira apparatment teela jamal pura near shipping centre bhopal i haven't received my order item name bra order id ********...

Dec 03, 2021 by manju

Zivame - Zivame zcoins zero after failed transaction ^Closed

I had ***zcoins in my zivame account which I had received as a refund when I had returned one of my earlier purchases. Today, I tried to make a purchase in zivame, but unfortunately I had to cancel transaction as one of the products was out ...

Nov 28, 2021 by Komal Adnani

Zivame - Refund ^Closed

.My friend placed an order in zivami (Cash on delivery order of rupees ***). On the day of arrival of the order she was busy , so I went on her behalf to take the order.The delivery boy gave me to scan a code on goggle pay.Through this code of ...

Nov 22, 2021 by Dhanya Hazarika

Zivame - Package not delivered online payment done ^Closed

Package was delivered to wrong address of pune and new address has been updated to zivami app and even delivery boy, he said he has return the package to office and it will be delivered to my new adress as i can see in app that i shows delivere...

Oct 27, 2021 by Rita Sushil Shil

Zivame - disappeared without placing order ^Closed

Hello, I got my zcoins of *** in my zivame wallet. I placed an order but due to few product my transaction was declined within * mins I tried to place order for different product. Now showing as *zcoins. Reached customer care through ...

Oct 13, 2021 by Deepthi varma

Zivame - No product delivered no refund fraudster zivame ^Open

Ordered *products from zivame on **th june, got massage that product has been successfully delivered on **th of july. I raised a complain immediately that I didnt receive any product and the executive asked me to wait for **hrs and told me ther...

Sep 19, 2021 by Jumme koyu

Zivame - Zcoin Balance disappered ^Closed

I have ordered some products but i was not delivered so the amount was credited to my Zivame Wallet . and today I decided to use those coins but the transaction was failed and suddenly after that my coins balance was showing nil. Even though th...

Sep 12, 2021 by Palak

Zivame - Continuous postponement of exchange date ^Open

I bought a product from zivame which I realised was a little smaller than what I should have ordered and so I wanted to exchange that product with the correct size. I requested for exchange which was supposed to happen on *st September. Then it...

Sep 04, 2021 by Archi

Zivame - Package not delivered and got massage that its delivered successfully ^Closed

So i ordered *items and pain **** rupees on **th june ****. It was expected to be delivered by **th of july and I got the massage that my order is successfully delivered but i didn't received any product. I have complained many times but they s...

Aug 19, 2021 by Jumme koyu

Zivame - Zivame account Hacked ^Closed

My Zivame account got hacked and items were purchased using my existing Zcoins. The items were purchased by a Ms bhavya g, of prem ganga chs kasturba road, mulund west, MUMBAI - ******, Maharashtra The items cannot even be cancelled . I lo...

Aug 10, 2021 by vaishnavi

Zivame - My zcoins just got disappeared ^Open

I was assigned *** zcoins after my first purchase with Ziwame. Today I was looking to place another order. I appled my zcoins and went to the payment but for some reason the transaction failed and I was redirected to the order screen. I checked...

Aug 07, 2021 by Parnika samdani

Zivame - Fraud from online Zivame site ^Open

Zivame is a fraud site. Customer service is fraud as well. Beware of zivame, they are simply cheating with customers. After the return of my product, they returned money as zcoin and then someone (which i believe is zivame customer care its...

Aug 04, 2021 by Seema Kumari

Zivame - Refund not received ^Closed

I placed an order on zivame on **.**.**** and returned some items on **.**.**** after that I received **** zcoins I requested them to transfer this amount in my account. They messaged me that they have transferred the money. I checked my acco...

Jul 29, 2021 by Anu Agarwal

Zivame - Zcoins disappeared ^Closed

I was issued zcoins after I returned product. I wanted to place another order today so I was going through payment but due to some issues it was redirected. When I again tried to order zthere were no zcoins available. Please return my zcoins o...

Jul 10, 2021 by Saumya Srivastava

Zivame - App hacked Need Refund of used amount ^Closed

My Zivame account was hacked on **th June, at around **am. The hacker placed an order with my existing Zivame coins, and immediately cancelled the order. However, the Zivame coins were not refunded to my account which were used. I filed a com...

Jul 03, 2021 by Dianne Machado

Zivame - Package not delivered ^Closed

We ordered a bra on june *th ****,after *-* day we got a message that the item has been delivered, but we didn't received any item yet, and the customer service is not responding and giving false claims of investigation Either i want my produc...

Jun 17, 2021 by Muskan Bhargava

Zivame - Zivame courier partner picked up my ajio parcel ^Open

The zivame has sent courier person to pick up cancelled order which was not even delivered to me. When asked the courier person whether he came to pick ajio parcel, he told yes and took the parcel with him. Now we found zivame has sent pers...

Jun 13, 2021 by brindha duraisamy

Zivame - Refund is not return ^Closed

I cancelled my order on Zivame and nor my zcoins credited to my account and neither in my bank account.I want refund of my cancelled order back in my bank account...

Jun 03, 2021 by Payal Singh

Zivame - Refund not received ^Open

I filed a return order and was asked to self ship it to the Zivame warehouse. I did it but still haven’t got any confirmation on the delivery of it from Zivame. They haven’t updated me on status of the return since **st March ****. I sent ...

May 29, 2021 by Vaishnavi Meshram

Zivame - Zivame refund for order number ^Open

I retuned the items and completed their return form. They never refunded my money and now they are claiming following "Re: [#*******] Re: Zivame: Your refund has been processed! Inbox Umme Shaziya via freshdesk.com *:** PM (** minutes ago...

Apr 16, 2021 by Sana Kausar

Zivame - Refund not recieved ^Closed

It's a matter of mid December'****. I did two orders from zivame. One order had * products and other had also * products. So due to fitting issues I returned the first order with * products as it is-its return request number is- ********* and ...

Mar 02, 2021 by Dr. Ayushi Bansal

Zivame - Zcoins expired ^Open

I have purchased Zivame product. I got the order. I returned one product. I hv got *** zcoins in my account. I hv forgot the wrong mailid and I m unable to reach my money. Please help me in this....

Nov 10, 2020 by Saloni kumari

Zivame - Package not delivered ^Closed

I have ordered * products from zivame application on **th June **** and it shows that the product got delivered on **rd June but till now it's not delivered. I tried calling to customer care atleast **-** times till now, everytime they will say...

Oct 24, 2020 by Priyanka Varshney

Zivame - REFUND NOT ISSUED ^Closed

I ordered from zivame and due to size issues I returned it and the return is successful but still I haven't got zcoins in my account ...

Jul 10, 2020 by Tanvi Bamugade

Zivame - Zcoins disappeared ^Closed

I had recieved a refund of *** zcoins from zivame for my earlier purchases. Today i was trying to purchase using those zcoins I was on the transaction page and i noticed that my zcoins have disappeared i dnt know wht happened but im sure the or...

Jul 09, 2020 by Palak Arora

Zivame - Refund not processed ^Open

I have purchased few items from zivame worth Rs **** which was ill fitted so I returned them, return order picked up just day after i recieved it. and they said they have initiated the refund process but till now my refund has not been done, it...

Jun 30, 2020 by Rupal Sharma

Zivame - Looted my money ^Closed

I had an existing *** zcoins and when I initiated a nuew purchase for ***/- my existing coins disappeared and my paytm lost *** too I returned the *** order I want my total of ***+***=Rs *** in my bank account and not on this deceiving app ...

Jun 27, 2020 by Himaja Yenduri

Zivame - Refund not processed ^Open

It's a prepaid order which I made and the order no: # ********. For fast * months I have been meticulously following up for a refund, team Zivame keeps informing me that they need ** working ours to refund or sometimes they say they will discu...

Jun 26, 2020 by Soma Mani

Zivame - Delivery of wrong delivery ^Open

Delivery of wrong product of same price....

Jun 22, 2020 by Nidhi kumari

Zivame - Package not delivered ^Open

I have ordered. On **th of may And On **th I get a msg saying delivered but it actually hasn’t . Have been trying to call customer care but that wasn’t working n mails which were of no use . It’s been over a month n no one responds . I j...

Jun 22, 2020 by Sanjutha

Zivame - Return pick up of ill fitted is not being given ^Closed

While placing the order zivame assured a safe return pick up of the ordered items if the ordered items are not up to the mark. But when tried to place return pick up request, its showing that reverse pick up cannot be done from my area. I...

Jun 15, 2020 by nikitha

Zivame - Return pickup not done and no refund ^Open

I ordered * nursing bra around may ** i got the item delivered but the item was of ill fitting..i wanted to return and get back refund money..so i selected the option refund..since there i havenot got any service..no customer care helpline due ...

Jun 11, 2020 by Priya

Zivame - Refund of returned items not processed ^Open

Refund of returned items which was returned to seller on **th may is not processed yet. I mailed their customer support team about ** times showing them the proof of everything shared by the courier partners(delhivery) that the items got deli...

Jun 10, 2020 by Swati Sharma

Zivame - Package cancelled refund not done ^Open

I have ordered something on *rd May, the product is not yet delivered. Noone contacted me for delivery, and they cancelled it on their own. Now i want my refund, as its already a month. I wrote them multiple times but noone is responding. ...

Jun 01, 2020 by Ruchi Chaudhary

Zivame - Z coins disappeared ^Closed

I have cancelled some of my orders so that received the refund in the form of z coins. Yesterday, I was looking to place another order wherein I have used zcoins, but payment was unsuccessful, that directed me to another page. I have noticed th...

May 29, 2020 by Shibiya sherlin

Zivame - Refund not done ^Closed

I have placed order just today but then i forgot to add one item so i cancelled it, it was prepaid so this zivame shopping site refunded it in zcoins which disappeared as soon as i tried to place another order. I have requested them to refund m...

May 25, 2020 by Rupal Sharma

Zivame - Refund not provided ^Open

I ordered from Zivame on **nd March and the product was cancelled before delivery. I still haven't received my refund and they say the shipment hasn't reached to them. I had enquired bluedart and they confirmed taht the shipment is handed ove...

May 21, 2020 by Shari Krishna

Zivame - Refund not done ^Closed

I had cancelled my order and requested for amount refund of ****z coins to my bank account. I have even sent my bank details. But still no refund has been done and customer care number will be either busy or shut for the day. Please help me get...

May 19, 2020 by Komala

Zivame - Zcoins disappeared ^Closed

I was assigned *** zcoins after my first purchase with Ziwame. Today I was looking to place another order. I appled my zcoins and went to the payment but for some reason the transaction failed and I was redirected to the order screen. I checked...

Feb 07, 2020 by Riya Patel

Zivame - Cheated by Zivame and refund not done ^Closed

Had worst experience of online shopping with Zivame for getting refund in bank account. Followed up multiple times for returning item for order no - ******** but the items are still not picked. Every time got the response that it will in ** hou...

Nov 27, 2019 by Anju Prasad

Zivame - Refund is not reflected in Account ^Closed

I have returned *product i. e. Zelocity skin fit legging order no. ******** from zivame site in the month of September.But the refund is not received by me. I have called them multiple times but no positive response . Also I had explained my is...

Nov 25, 2019 by Madhu

Zivame - Return not picked up ^Closed

I raised a request for return of a product and even after longtime .It was not picked up by anyone .This is fraud as they are not following their return policy which is stated on their website and app. ...

Oct 30, 2019 by Anupama Pawar

Zivame - Zivame zcoins frauds ^Closed

On **th oct ****, i ordered from zivame and returned it. i need my money back into my bank account but i got my money in my zcoins account. Today zcoins are expired.. this is not right .. this is a fraud.. i need my money back into my bank acco...

Oct 23, 2019 by anu dabla

Zivame - Refund not received ^Open

I have sent them bank details, I have sent them attached bank statement also ...they have received the defected products but have not refunded the amount...

Sep 22, 2019 by Nikita Gandhi

Zivame - Wrong Product delivered : Delivery Issue ^Open

With Reference to Order No. ******** ; Order Date: ** /**/**** ; Invoice No. PSI/****/******* delivered on ** the September **** during evening time at Lucknow.The Delivery done by executive was hilarious because of the wrong product present in...

Sep 15, 2019 by P Singh

Zivame - Reimbursement not yet done ^Closed

The myntra guy has collected the product but dint updated it. Due to which the reimbursement is not yet done. Everytime I call myntra they just fix up a date for product to be collected. Which is already done. Catch hold of the guy who has not ...

Jul 21, 2019 by Aishwarya G Patil

Zivame - Order got cancelled automatically ^Closed

I have placed an order in Zivame site * days back for amount ****/- but after placing the order the status shows "cancelled" and the amount got deducted from my bank account. Later I am tried to contact their customer care to check the details...

May 15, 2019 by Arpitha.n Bhat

Zivame - Not getting a refund ^Closed

I had ordered * products from Zivame. All the * products did not fit me. So I ordered * for exchange and the third product I could not get it exchanged because the size was not available. So I returned the product. But now they are not refundin...

Mar 22, 2019 by Anonymous anonymous

Zivame - Not getting refund ^Closed

I have ordered * items from Zivame and returned one of the product its more ** days they are refunding my amount saying need **-** hours everyday...

Jan 17, 2019 by Ruquaiyya Shahid

Zivame - Package not delivered ^Open

order placed **-Dec-**** with online payment of rs ****, expected delivery date **th- Dec, not delivered till *th Jan ****, order cancelled at *th Jan but didn't get refund in bank just got zivame coins to redeem my money there is no other way ...

Jan 11, 2019 by jalpa h

Zivame - Package not delivered ^Closed

I have orderd on *th of october, n receive the mail n msgs of receiving my product on ** th of October yet ma order hasn't been delivered yet.Talk to the customer care but they didn't pick up my call,moreover just making me fool from last one ...

Oct 20, 2018 by Yamini joshi

Zivame - Cheated at Zivame Store ^Open

Having received the Zivame offer SMS for "Buy * Get *", I walked into the Zivame store: Shop No. **/**, Banaswadi Layout, Maruti Seva Nagar, Bengaluru, Karnataka ****** to make a purchase. Upon querying the salesperson regarding the above offer...

Apr 07, 2018 by Sidra Adil

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