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Zapvi (50/61)

61 Total Complaints
50 Total Resolved
81.97% Consumer Satisfaction

If you are searching for Zapvi Review on internet then you have reached the right place. You can read the full Zapvi Reviews here. Get answer to questions like if Zapvi is real or fake? Zapvi is legit or scam? if Zapvi is safe? All Zapvi reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Zapvi so that it help others to make wise decisions. The Consumer satisfaction score of Zapvi is 81.97% because out of 61 consumer complaints, only 50 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Zapvi?

If you are not satisfied with Zapvi, file a complaint now:

1. Go to "File a Complaint" form

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4. Get refund / replacement / damages from Zapvi


But before filing a complaint, you should

a. Contact the customer support of Zapvi first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

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Zapvi - Package Not Delivered Open

Dear Team , More than ** days not received Product and no respond Regards Karthick-**********...

Sep 20, 2025 by Karthick

Zapvi - Order Not Delivered Closed

I had placed an order for a phone case cover for iPhone ** from Zapvi (Order ID: ********) on **th July ****. At the time of purchase, the estimated delivery date was shown as *rd August ****. However, even after the expected date has passed, I...

Aug 05, 2025 by Disha

Zapvi - Package not delivered but money has been debited there Closed

I have not received my order for almost * month I guess and it's not even receiving my call on customer care number I want my money back I don't know anything I just want my money back ...

Nov 12, 2024 by Tilak bidare

Zapvi - Order not showing in order section and my they refunds me only 99 where as i give them 258 Closed

I ordered * mobile cover from zapvi on **st march and paid them *** on phonepay. But on *th april they send me ** rupees, i don't understand why they send me that money. When i go to the zapvi app and check the order section my orders are not s...

Apr 07, 2024 by Sashi kanta patra

Zapvi - Order not placed but money debited Closed

I had checked out my cart with * backcases and in the payment page when I paid through UPI after a successful transaction it came back to the order page but after a lot of time it just came out and the order was not placed, but my money was deb...

Oct 24, 2023 by Ramunaathan

Zapvi - Item not yet delivered Closed

After ordering I got the order ID for tracking. But now it's not showing anything. I can't track the order. One they should deliver it properly or they should give the money back. Please do something quickly. They are not even responding the ma...

Aug 15, 2023 by Aleena

Zapvi - Changing the model of cover selected Closed

I had ordered premium glass cover of model Vivo v** se but it changed my order after placement to iPhone cover. My order I'd is *******. ...

Aug 01, 2023 by Mansi Patel

Zapvi - Package not delivered Closed

I have paid for my order since *th of july it showed that it will be delivered in *-* working days but till now it's not delivered its **rd of july and they are not responding to my emails also...

Jun 23, 2023 by Jagdish Prasad Sahu

Zapvi - Phone case Closed

I have Order a phone case in Zapvi website after a week shiped today I got the product . It was bigger than my phone case and zapvi did not provide any customer care number but I have send a mail but no response from Zapvi please file a compla...

Jun 07, 2023 by Dhanush g

Zapvi - Item missing and other three are not good quality Closed

Item missing ...

Jun 07, 2023 by Jeetendra verma

Zapvi - My order is not receive Closed

My order is not delivered ...

Jan 30, 2023 by Basavaraju gowni

Zapvi - Refund not credited Open

Despite Faulty, Wrong & Poor Quality Products sent, Zapvi not Replacing nor Refunding. It's a Cheating....

Jan 26, 2023 by Vijay Ajmera

Zapvi - Not giving my money back Open

I had placed an order from zapvi, the order did not come, when I called the help center, they said that you will not get your money, and then they are not picking up the call....

Jan 17, 2023 by Tony stark

Zapvi - RTO Product Still not received Refund Closed

I haven't received my product, and they have not yet refunded my amount. Noone is helping....

Sep 01, 2022 by Nimita Singh

Zapvi - Package not delivered Closed

I ordered my product on *th August and I am writing this on **th August, still I haven't received my product. Really a fake site. Don't trust and buy from any usual site. All are fraud...

Aug 17, 2022 by Vishal

Zapvi - Package not delivered Closed

I had not yet received my package but it is showing that my package has been delivered ...

Aug 17, 2022 by Gnana Poojitha Nadendla

Zapvi - Package not delivered until now Closed

Recently my mobile got reset by chance ...so i was not able to get my order on the correct date ....but i do have details about the payment nd the order ....i would request to get me a refund or my orders as early as possible ...

Jul 09, 2022 by Mansi patel

Zapvi - Package is not delivered Closed

I have * cases in zapvi worth ₹***, on ** june but it is undelivered till now. I have sent loys of mails till now. But no use plese refund my money or send the cases...

Jul 07, 2022 by Praveen Gpnk

Zapvi - Not got the product Closed

I not got the product and it was cancelled ...

Jul 04, 2022 by Thotla ajay

Zapvi - Not delivered and cancelled Closed

It was cancelled and money was debited from me I want money refund or case...

Jun 29, 2022 by Thotla ajay

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