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You Broadband ^(41/80)

You Broadband - Terrible Customer Service Pathetic Attitude ^Open

We have an account with You Broadband since ****. The quality of the internet connection has always been average with the connection dropping frequently. Our connection is activated as required based on our travel. This time we activat...

Sep 14, 2023 by Priyadarshini Raykar

You Broadband - Modem refund not received ^Closed

Already all disconnection procedure completed on website and mobile app. Also confirmed by 'You Broadband ' Pune appellate officer 'Shahaji Dupade' As per official Refund policy, refund should be credited to my account within **-** days ...

Dec 03, 2022 by Ravi Mehta

You Broadband - No refund from YOU Broadband ^Closed

No refund from YOU Broadband since * months after quiting with their service and putting complaint. ...

Sep 30, 2021 by Yogesh Shah

You Broadband - Internet service providers ^Closed

I am facing everyday internet issue where internet doesn't work from last one month. If we called service engineer they tell like it's maintenance is going on. I don't what maintenance they do everyday. As we are working from home due this net ...

Aug 11, 2021 by Vijay Thombre

You Broadband - You Broadband Power benefits not added from over a year ^Closed

I have been calling You broadband customer care since more than ** days regarding adding my power benefits which have not been added to the account since Nov ****. Every call is taken up by a new employee and doesn't have a clue of the existing...

May 28, 2021 by Suryakumari

You Broadband - You Broadband installation ^Open

I have purchased a ** Mbps plan on **th May **** from Mr. Siddharth Vala(Salesmen) of YOu Broadband after applying for broadband connection online. There is no response from their side about the installation process and they are not giving me a...

May 26, 2021 by Dhruv Nakrani

You Broadband - YOU bb modem Refund not recieved from 6 month ^Closed

I have planed of * months that started on ** April **** and finished at ** October ****, and after finishing day the modem i submitted and now till the date refund not recieved i have registered compliance every *-* weeks but no response from ...

Apr 13, 2021 by Raval harshil

You Broadband - Issue with Broadband connection ^Closed

I've recently shifted to a new house and I asked the broadband connection service provider to shift the service there. They are saying that the new location is not a feasible location for them to shift and therefore I need to incur the loss, Th...

Feb 17, 2021 by Vungarala Venkatesh sameer

You Broadband - Internet disconnecting constantly and Need refund ^Open

I am residing in Vasna, Ahmedabad and choose to get broadband service of YOU Broadband for * months. Internet disconnecting constantly (say ** times in a month) and I asked for refund from YOU Broadband as they did not even have team to resolve...

Feb 06, 2021 by Jimesh Shah

You Broadband - Technical Problem not solved from more than 2 months need to refund the 3 months plan for which I ha ^Open

Technical Problem not solved from more than * months, need to refund the amount for * months plan for which I have already paid in advance.I have been following up from almost * months now without any resolution. Would have raised around **+ SR...

Nov 21, 2020 by Sunny

You Broadband - Inertnet is not working for you broadband since last 3 days ^Closed

Did not have internet connection from last * days , due to my kids were not attending online classes, and due to that I have to go to office for my work...

Nov 21, 2020 by Hemant Patel

You Broadband - Frequent internet disconnections and very slow upload speed ^Open

I am facing frequent internet disconnections since Oct *, ****. When it does work the upload speeds are less than * Mbps going as low as *.** Mbps. I do WFH in a remote desktop session and remote desktop needs a stable upload speed as well. So ...

Nov 17, 2020 by Jithin T K

You Broadband - Slow Internet speed ^Open

I am facing slow speed internet since *th October **** in my ** mbps plan. Everytime I call service centre, they are just giving my false promise to resolve my issue. They says concern team will contact me but I'm not contacted by them and Issu...

Oct 18, 2020 by Jigar Avaiya

You Broadband - Service not provided and refund not processed ^Closed

I have requested for a new broadband connection and paid for the connection online as the you broadband customer executive promised me that the installation will happen in * days. After the payment, I was told that the service executive isn't a...

Oct 08, 2020 by Madugula Srinivas Santosh Kumar

You Broadband - Connection delayed ^Closed

I have paid for * months after installation I have requested for address change of connection which was discussed while paying amount I have raised request begining of this month till date there is no resolution happened ...

Sep 25, 2020 by Sreyes

You Broadband - Speed issue ^Open

Many time I complaint but not solve my problem Last **.**.**** I complaint till date not solve my problem...

Sep 23, 2020 by Vekariya kalpeshkumar

You Broadband - MODEM NOT INSTALLED FOR INTERNET CONNECTION ^Closed

PAYMENT FOR NEW INTERNET CONNECTION DONE ON **TH SEP ****.TRIED CALLING TO CUSTOMER CARE ON TELEPHONE AND EMAIL, BUT NO REPLY.THEY HAVE ALREADY SURPASSED * DAYS INSTALLATION PERIOD.WANT TO HAVE THE INSTALLATION DONE OR REFUND....

Sep 19, 2020 by MANGALESH OSWAL

You Broadband - Backend team not taking any action ^Closed

Recently internet started fluctuating and I registered complain via mobile app and by calling their customer care as well. Every time I call them or open new complain they close it within *-* hours without checking whether problem resolved or n...

Sep 05, 2020 by Mitesh Vanatwala

You Broadband - Net service provider does not resolving issues ^Open

i m availing facilities of internet service from you broadband,andmany tims complaind rgarding lan cabl from provider to my home is leakage due to joint in lan cable, but they r always closing my complaint without any contact or visit of their ...

Sep 01, 2020 by ramesh chavda

You Broadband - Internet not working ^Closed

Internet not working since **.**.****, no response from you broadband on complaint, tried call center,mails everything, they just don't respond. ...

Aug 26, 2020 by Hitesh

You Broadband - Router money not refunded ^Closed

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Aug 20, 2020 by Kamal

You Broadband - Internet not Working ^Open

Dear Sir, I had taken New Internet Connection from You Broadband by Vodafone on **-Jul-****. From Day * given Connection, very frequent intervals Internet is down, Outage, no connectivity & server down issues. This is repeatedly happening from...

Jul 23, 2020 by Vishnukanth Vinayak Chiluka

You Broadband - Lack of customer service ^Closed

I had purchased * months internet plan from You braodband. After working for first ** days the services were down for ** days. Then from the last ** days the connection ia down again. Have complained several times. but no solution yet. ...

Jul 20, 2020 by Mahek Dora

You Broadband - Broadband connection not working ^Open

Poor internet connectivity. No response from You broadband. I have been calling the customer care almost everyday since two weeks for my complaint, also complained on app and mail as per procedure. But apart from getting auto reply, nothing is ...

Jul 17, 2020 by Kshitij Anturkar

You Broadband - Internet service refused no refund ^Open

On April *, I ordered a new connection from You Broadband using their website, and paid using Google Pay. The amount was ****. After nearly a week, I had no response from the team. I had contact details of one of their technicians, and he said ...

Jul 13, 2020 by Arjun Sindhya

You Broadband - Frequent connectivity drop complaint close without clearing problem time taken for issue resolutio ^Closed

Broadband connection drops frequently flashing message "WAN Port Disconnect" whenever there is slight rain. Complaint gets closed without clearing any of the problem. Customer care replies the same, "it will be resolved by tomorrow" and the...

Jul 09, 2020 by Ronak Vithlani

You Broadband - YOU Broadband Wifi Router Refund Not Received ^Open

I bought a wifi router from YOU broadband and they promised that the entire fee of Rs **** paid would be refunded when I return the router after disconnection of service. Further, they stated that refund would be issued ** days after receipt of...

Jun 21, 2020 by VENUGOPAL B A

You Broadband - Irresponsible and mismanagement of YOU broadband WIFI Connection ^Closed

I contacted YOU broadband by taking their number from one of the hoardings near my society. I was being asked to make the full payment on the same day. Till the payment was done, everything was okay. But, once done, they started ignoring my cal...

May 24, 2020 by Jessica G

You Broadband - No responsible act from the officials after the payment is done ^Closed

I had paid for a new connection on *nd may and had not received any confirmation for the same, for which i am calling the customer service representative since the last week, all they do is keep making fake promises and extended dates for insta...

May 07, 2020 by Nurali Pyarali Wadhwania

You Broadband - Internet not working ^Open

The problem started on *st of April ****. The You broadband connection at my residence started disconnecting every *-* minutes continuously and I had to login for my work from home. During this lockdown, this was the only way I could get on to ...

Apr 15, 2020 by Ankit Mendiratta

You Broadband - INTERNET SPEED ^Closed

Hello i am from surat gujarat.I am using You broadband internet.i have made so many complaints Regarding my Internet speed or network but they are not ready to solve my problem as they are only fooling people by proving lower speed in high spee...

Apr 08, 2020 by SOURABH JAIN

You Broadband - YouBroadband internet connection working at very low speed purcahsed plan for 33 MBps and it s not ^Closed

I have purchased ** Mbps plan for YouBroadband and its not even giving speed of * Mbps most of the time as checked from Speedtest.net site and even after raising complaints from last ** days YB team is either not responding or giving false prom...

Mar 26, 2020 by Amit mishra

You Broadband - Internet is not available since 2 weeks ^Open

internet is not available since * weeks. registered a complaint also. but no one responding to me even continuously followup them. technicians not lifting my calls. my user id:PRREDDY** ...

Mar 10, 2020 by Raghunath Reddy polimera

You Broadband - Broadband Frequent disconnection ^Open

Internet is getting frequently disconnected since last couple of days. Getting "Connected, No Internet" error. Everytime i log a complaint on You app, it gets resolved but then again after few hours, it gets disconnected with above message. ...

Feb 28, 2020 by Jigar Damani

You Broadband - Broadband Speed is slow ^Closed

You Broadband in Pune is not giving sufficient speed to its customers. I'm getting very low speed than my subscribed quarterly plan. Whenever I put a complaint their engineer comes and solves the issue but again within hours speed goes down to ...

Feb 10, 2020 by Vaibhav B

You Broadband - Days without internet ^Open

I’ve been having internet issues everyday with this provider. Outages for hours in a row, even days! I depend on internet to work ! I requested services , but no one answered of even bothered to call or come see the problem. Lousy provider. R...

Dec 05, 2019 by Felipe Senra de Carvalho

You Broadband - Paid for service but it s not working ^Open

I have renewed my You Broadband connection on *th Nov ****, ideally it should start immediately however I waited for ** hours. When it didn’t start even after that I filed a complaint on *th Nov which is still not resolved. I called customer ...

Nov 12, 2019 by Shweta Pathak

You Broadband - Internet provider Youbroadband not servicing ^Open

Internet hadn't been working for * days now and I have been registering complaint everyday from * days and had been speaking to the customer service executive of you broadband and get a reply "sorry for the inconvenience caused, our respective ...

Oct 29, 2019 by Amrutha varshini

You Broadband - Connection stopped before expiry ^Open

Sir, Please refer trailing mail. So far nobody has visited to me nor I am contacted. Please appraise me how long it will take to resolve the issue. If it cannot be resolved should I go for disconnection. Treat this matter urgent and...

Oct 07, 2019 by Vidya Sagar Sinha

You Broadband - I have paid amount for new broadband connection still no one addressed . Broadband name : you broad ^Open

I have paid amount **** for new broadband connection, still no one addressed . Broadband name : you broadband ...

Sep 19, 2019 by Rakesh D

You Broadband - Service not provided as promised ^Closed

despite repeated complaints registered on the app and also with Mr. Jayachandran at +** ***** ***** my internet service has not been restored. Jayachandran informed me approx ** days ago that there was a cable issue in my area and that it wo...

Sep 17, 2019 by Shishir Shrivastava

You Broadband - Internet Connection not working for 15 days now ^Open

I am You broadband user since April **. I renewed my pack for a month on **th August **** but on **nd August ****, my internet stopped working and at the same time I received a sms from youbroadband saying there is a fiber cut issue (SS attache...

Sep 05, 2019 by Anshul

You Broadband - Services are not provided as promised ^Open

*. It's been a month since I took the connection and there are connectivity issues since the day * and some times there would be more than one on a single day the issues go from *hr minimum to about * hrs a day. *. Their customer service execu...

Sep 01, 2019 by Rajesh kanna Thota

You Broadband - Terrible internet connectivity and horrible resolution ^Open

On **th July I got a YouBroadband connection with a three month, unlimited internet plan. For over * weeks it has been out of service and everytime I place a complain it either doesn't get placed or nothing is ever done about it. This is causin...

Aug 25, 2019 by Avishka Pokhriyal

You Broadband - Deposit refund not given ^Closed

I was using you broadband connection from last * years, i was doing yearly subscription. Faced many issues from this company in yearly subscription minimum * months connection is not working or disconnected company fault sometimes connection w...

Aug 13, 2019 by Prem idnani

You Broadband - Refund amount not given ^Open

hi have requested for installation of connection from you broadband on ** april **** but to much delay in providing the connection i have asked for a cancellation of installation. till date the money was not refunded. the details were provided ...

Aug 10, 2019 by ravikanth danda

You Broadband - Connectivity issue since 3 weeks ^Closed

Hi this is Dhaval here. I m facing internet connectivity issue since * - * weeks now. Whenever I raise a ticket, after waiting almost full day, the internet starts and by end of the same day the connectivity is lost again. I have raised a num...

Aug 01, 2019 by Dhaval Samaranayeke

You Broadband - Delay in providing broadband connection ^Closed

Hi this is Sunil from Hyderabad Kukatpally. I have requested for broadband connection in may ****..they have not provided connection because the land owner has no agreed for installing BOX . So I have cancelled from my end and I got refund from...

Jul 13, 2019 by Sunil

You Broadband - Took advance for service and stopped giving internet ^Open

I was using You Broadband since **** but this time I took a *-year subscription as the executive told me I will get * months extra with this. After a month I realized that they have reduced the speed of my ** MBPS connection to * MBPS. After co...

Jul 13, 2019 by Uma Gupta

You Broadband - Technical issue not resolved after multiple approach ^Open

I am writing this complaint to explain the issues I faced with 'YOU BROADBAND' internet services. I did not get Wi-Fi from **th May **** to **st May ****. I raised a complaint by using you broadband App on **th may, local technician responded a...

Jul 07, 2019 by bhavishya borra

You Broadband - No service from you broadband since 5 days and no response ^Open

I have opted you broadband ** Mbs speed plan and paid for it as they promised that they will give the connection in one day (All call records and WhatsApp conversation is available with me). Later they didn't answer the phone for * days and eve...

Jul 01, 2019 by Karanam madan mohan

You Broadband - Modem not provided after accepting security deposit ^Closed

I paid Rs. **** to youbroadband as security deposit for high-speed dual-band wireless modem cum router on *th june on their website. After the payment I contacted them for sending the router and getting it installed. They informed that it will ...

Jul 01, 2019 by Devesh Jagatram

You Broadband - Internet not working since last 4 days ^Open

Hi Team, Last Thursday Night Internet is not working in my Home. I complained through their app but without coming or checking they resolved my complaint on Friday morning. now I again raised my complaint now it is in a pending state. the pe...

Jul 01, 2019 by Priyank

You Broadband - Amount not refunded ^Open

I paid for the broadband connection from You Broadband on ** Mar ****. Initially they assured about the connection. after payment, they denied to provide the connection by saying no cable feasibility and promised the refund of amount in ** days...

Jun 17, 2019 by Srihari Gunji

You Broadband - You broadband powered by Vodafone not installing new connection ^Open

New connection not installed not refunding. I paid for new connection installation at my home on *rd June **** online but thereafter nobody is coming for installation at my place. I called their customer care at ********** and I am told to wait...

Jun 11, 2019 by Mohit Sobti

You Broadband - Grievance for no service ^Closed

I have shifted my house on *th May **** and requested to install the internet at the new address. The representative informed me that the whole process will take a week. Its been a month and yet it hasn't been resolved. I have called at least *...

Jun 06, 2019 by Akash Patel

You Broadband - Service issue faced ^Closed

Almost every week I am facing you broadband connectivity issue and there will be no engineer around after raising the request. The service is very slow and no use even after contacting customer care....

Jun 03, 2019 by Manohar sharma

You Broadband - You broadband company is headache ^Closed

I have purchased You broadband internet and have availed their service but in a month every time *-* days no internet connectivity is there and they do not resolve the issue immediately nor they inform how much time it will take to repair. Ever...

May 18, 2019 by MANDAR BHAGDIKAR

You Broadband - Not given connection and not refunding money ^Closed

My account number is *******. I have requested to shift my connection to Mini Bazar to Shiv Dhara residency. The salesperson came to my place and told me its feasible. He took money from me and after * days he told me your money will be refunde...

May 03, 2019 by Keval Virani

You Broadband - Money not refunded neither the service has been started yet ^Open

On Feb *th ****, I have paid the full amount of Rs.****/- for the internet connection (** MB speed valid for ** days), but till now the service has not been started for me (its almost two months by now). On checking with You Broadband executive...

Mar 30, 2019 by Shaik Aslam

You Broadband - Refund not received ^Open

I registered the request for termination of my account on **/**/****. The next procedure should be modem collection from their end which did not happen until I called customer care again in next month January. As per company policy, it takes **...

Mar 20, 2019 by Shah Harsh Sanjay

You Broadband - Not giving offer benefits ^Closed

I had renewed for * months plan with an offer of * more months i.e. a total of * months. They had suspended my account after * months only. And I am providing power to them so for that * days for each month i.e. ** days. Not even given one day...

Mar 08, 2019 by Racha raman

You Broadband - Security deposit not received ^Closed

Hi ,I have a you broadband connection since **** .Currently I moved from vasanth nagar,hyderabad location to Boduppal and raised a request to shift my connection on april,****.Which is not done at right time even after multiple follow up's.So i...

Feb 14, 2019 by phani kumar challa

You Broadband - Internet connection Not working ^Closed

I paid the prepaid amount on **th December **** through online, when my account balance got expired last month. Post payment call was made to customer care and it was promised that within * working hours the amount will reflect in my account an...

Jan 19, 2019 by D Bhattacharjee

You Broadband - Internet connection ^Open

I am facing speed related issue with this broadband company. I was promised ** mbps speed whereas I am getting only *-* mbps.I have raised multiple complaints to customer care but they pay no heed. Every time I call them they say issue will be ...

Jan 11, 2019 by Shahzoob Gouhar

You Broadband - Promised package not delivered ^Open

Hello Sir/madem,I'm a you broadband customer from more than *yrs.Recently I'm not satisfied with their service and tried to change my network provider.But they conatcted me regarding this and i was given a return commitment regarding their inte...

Dec 28, 2018 by Ajay

You Broadband - Gigarouter not dilivered. ^Open

you broadband seller give me connection on * dec **** .and take **** RS as router deposite. now he dosent take my calls.i called customer care * times and they are lying too.i paid **** for internet plan for * month.they didnt dilivered router...

Dec 11, 2018 by harshal pawar

You Broadband - Inefficient internet services ^Closed

They are just making fool out of customers with their pathetic internet service in ahmedabad. Out of ** days * days they dont work and rest of the days it depends on their mood if they want to or not. They have no courtesy or training to talk ...

Aug 12, 2018 by Prateek kumar

You Broadband - Compains not resolved ^Open

i am resident of ahmedabad, gujarat. i was looking for good internet service provider for my residence. i come home after my work and i spend a lot of time working at home.i did the basic research for the internet services that you broadband pr...

Aug 07, 2018 by Soni Darshan Dilipkumar

You Broadband - My Internet connection is down ^Closed

My internet connection down from ** May **** to till date and My account no. is *******. Complaint no. is *************/*************/*************/*************/************* and no response from ISP it's very bad service. No response from e...

Jun 29, 2018 by Atul kate

You Broadband - Failed to provide required service ^Closed

Dear Sir/Madam, We have purchased your broadband service (** **** GB ** Months) on **/**/**** at property with promised to [*] get it running in * days after cable installation and [*] providing a router in ** days to have wifi access. You...

Mar 11, 2018 by Arjanbhai Madhabhai Kalsaroya

You Broadband - Power supply benefits is not given by company ^Open

my account no. ******* with the youbroadband internet service provider youbroadband have not added my power supply benefits as promised by them from past * months. Iam supplying power from my home for the external box (they fitted)to work and...

Feb 17, 2018 by Ahmed Rabik

You Broadband - My complaints were not resolved ^Closed

i use internet through you broadband . a month ago i started suffering from low internet speed and frequent internet disconnections multiple times in a day. i did what a normal person will do , i used the consumer helpline to get the solution o...

Oct 06, 2017 by iliyas

You Broadband - Modem not yet installed ^Closed

Payment done on **th July via card. Marketing person Mr Jagdish informed of installation within **-** hrs. Only cable has been done till now and Its been **th August. Inbetween had spoken with * Customer care executives- have received on...

Aug 13, 2017 by Manoj Kumar Choudhury

You Broadband - Internet connection keeps going down for days ^Closed

Internet connection keeps going down every few days and stays down for uncertain amount of days.. frequently for **+ days.. Now the net is down for a couple of days and the engineer says it will take upto *-* days....

Aug 02, 2017 by Vinod Patel

You Broadband - Internet not provided ^Closed

I have a business and I handle all Online promotions from home. My biggest mistake was to choose You Broadband as an ISP. My Internet is down from *rd June **** till today *th June ****. I've been calling them everyday since the problem, and ev...

Jun 05, 2017 by Mohammed Zain

You Broadband - Not providing Internet Service ^Open

Respected Authority, i am writting this complaint because my Internet provider which is "You Broadband" is not solving my problem of fixing the Modem from last ** days. I have registered the complaint on */**/**** **:** from there Applicati...

Apr 18, 2017 by Manish Mulchandani

You Broadband - Connection not transfer ^Open

Hello there, CRF NO: ****** (Internet connection transfer request form number)please find attached file. Before few month My existing plan is over at my office location. I had requested for close my connection and give back my modem deposi...

Apr 11, 2017 by Mayur Kalathiya

You Broadband - Refund cc122222 You Broadband not processed ^Closed

I have registered a complaint (Complaint No:******) here previously, which is in not processed yet state. and here the ISP has confirmed that they cannot provide connection and refund will be provided in *-** days. it has been * weeks there is ...

Feb 21, 2017 by Sree Ramanjaneya

You Broadband - No internet for past 2 months and no response from isp ^Closed

I have a you bb connection and for the past * months its not been working. I have contacted the cus care for numerous times but nothing productively has been done yet. I get the template well rehearsed reply of "you will get a call back within ...

Feb 01, 2017 by Kavin Parithivel

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