File a Complaint against Xiaomi India
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Xiaomi India?
If you are not satisfied with Xiaomi India, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Xiaomi India and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Xiaomi India
But before filing a complaint, you should
a. Contact the customer support of Xiaomi India first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Xiaomi India - Order cancelled without valid reason Open
I ordered a Redmi note * pro. Order id **************** on Wednesday ** March ****. My order is confirmed and I paid for that. But today ** march I find out that it is cancelled. Don't know why. I talked to mi executive and delhivery executive ...
Mar 14, 2019 by Ankit Kumar Gautam
Xiaomi India - Mobile under warranty but free service not geeting by mi service center Open
my self mousumi mohanty having purchase a redmi y* mobile, which is imei No-*************** & ***************** online purchase amazon india on dated **th april **** as per mobile warranty * year but now touch screen something getting problem ...
Feb 13, 2019 by mousumi mohanty
Xiaomi India - Installation of mi tv is not good Closed
the mi tv installaation is not good...
Jan 10, 2019 by Hemanth Kumar
Xiaomi India - Two handset replacements by Xiaomi. No refund yet. Open
I regret as i sit down to write this email. Purchasing a mi phone seems to be one of the biggest blunders in terms of the service experience for a phone & a waste of my time, energy, money. Bought an mi mix * in the month of april **** w...
Dec 14, 2018 by Pratik Goyal
Xiaomi India - Did not receive the refund Open
I cancelled a handset worth ***** INR from mi.com the very next day of ordering. They gave me the Transaction Id ************ and told me that the refund was initiated on **-Aug-**** for order id ****************. I contacted the bank where I w...
Dec 12, 2018 by Parul Katiyar
Xiaomi India - Service Not Delivered Open
I have changed my MIA* phone display paid (Rs. ****) on wk** ****. There was a white patch developed around the corner of the new display. The service centre informed me that it is a display issue and it needs to be changed. The new display al...
Dec 07, 2018 by NAGADINESH
Xiaomi India - Refund not done by Xiaomi India Closed
I am very sad and depressed due to the incident done by the Xiaomi India, I needed a mobile phone so I purchased it on mi store on *st of october **** by paying full amount of Rs ***** after that they took one month to ship the product so I cal...
Dec 01, 2018 by Himanshu Peter
Xiaomi India - MI Note 4 Stuck in headphone mode Open
Dear MI Team, I'm facing a continous issue of my note * getting stuck in headphone mode because of which the speaker and headphone stops working. The phone is in warranty and has been repaired twice after visiting the nearest service center ...
Nov 23, 2018 by Vishwas Goyal
Xiaomi India - Parts removed during repair Open
i got my front cover display module and many other parts repaired by xiaomi via mi one assist under mi protect on march ** ****. I then faced issues with my display of my redmi note *. i visited the mi store at raj nagar rdc on */**...
Nov 20, 2018 by Faizan haq
Xiaomi India - Replacement product not delivered Closed
I had placed order on Mi.com on **th Oct, product was received on **th Oct wich was faulty and same was requested for replacement. Pick up guy picked up the phone on *th Nov and till now we have not recieved the replaced phone (Redmi * pro) cus...
Nov 16, 2018 by Kanika Seth
The phone has a bug, whenever I browse an application on my phone and try to use another application simultaneously then the background image of my previously used allocation comes on the current application. Have written twice and sent bugs r...
Nov 15, 2018 by Ravikant Sharma
Xiaomi India - Phone product not received Closed
Iam prasanna from coimbatore,I ordered redmi note *pro on October **.,till now I haven't received my product and I can't cancel from my site. The order is locked. No response from mi india people till date. My order I'd.****************...
Nov 12, 2018 by Laxmipriya. S
Xiaomi India - Refund not received for cancelled product Open
I cancelled an order of Mi band * from Xiaomi on **th Sep,****. The cost of the product was ****. According to Xiaomi, they have already refunded the amount on **th Oct,**** and it is pending with bank. But till now I have not received the amou...
Nov 06, 2018 by Subha Sarkar
Xiaomi India - Product not delivered Open
i ordered poco f*(cost **,***) on October * estimated date of delivery was * October but after waiting for so many days i filled a complaint in xiaomi and i got a call from back end team to wait for ** hours until they provide me any solution ,...
Oct 25, 2018 by prashant bhardwaj
Xiaomi India - Faulty Mobile Handset Open
Redmi * has heating issues and had color spot issue. My mobile is still in warranty and I have been to service center for * times. Once display was changed and now again display has yellow spot. ...
Oct 22, 2018 by Pranav Bhhatia
Xiaomi India - Replaced Package is physically damaged Closed
II had bought a Mi A* from Mi Store and tge product was delivered on *st October. It had battery heating issues and I got it replaced. The replaced device arrived today on **nd October **** at about **:**pm. As soon as I opened up the box I f...
Oct 22, 2018 by Abhisek Rout
Xiaomi India - Cheating on pretext of giving insurance through Mi-Protect Closed
I was given Mi-Protect at the time of redmi note * pro purchase. After * month when i checked abt insurance status from their partner company, they told me they dont have any plan activated in my name. Mi says they will revert but no answer til...
Oct 22, 2018 by Pankaj Mohan Gupta
Xiaomi India - Poor service and improper conduct and fraud Open
let me give a detail of the series of incidents. *. i had a display replacement with job sheet id: wxinWXIN************* for which i paid **** but when i returned home i found that the fingerprint sensor and camera were not working. *. for th...
Oct 19, 2018 by shubham bansal
Xiaomi India - Xiaomi Service Center returned damaged product Open
Today (**-Oct-****) I have given Redmi Note * mobile for screen replacement at MI service center kukatpally, hyderabad. The phone was in working condition and had no issues. They verified it and told me that it will get repaired in * hours. Lat...
Oct 12, 2018 by Vasanth Reddy
Xiaomi India - Poor service Open
today i faced very bad service experience with xiaomi my new only * month old redmi note * pro get bend automatically and your service team denied to repair them as they said it is not cover in warranty . if this kind of product quality and ser...
Oct 05, 2018 by Sunit soni
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Questions about Xiaomi India
Ask questions about Xiaomi India and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Xiaomi India?
What is Xiaomi India office address?
Xiaomi Technology India Pvt Ltd,
Ground Floor, AKR Infinity, Kudlu Gate,
Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka 560068
Xiaomi Technology India Private Limited
Building Orchid. Block E, Embassy Tech Village
Marathahalli Outer Ring Road, Devarabisanahalli,
Bengaluru 560103
What is Xiaomi India customer care email?
Email ID: grievance.officer@xiaomi.com
Where to find Xiaomi India discount coupons?
Who is the Owner / CEO of Xiaomi India?
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