Westside
If you are searching for Westside Review on internet then you have reached the right place. You can read the full Westside Reviews here. Get answer to questions like if Westside is real or fake? Westside is legit or scam? if Westside is safe? All Westside reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Westside so that it help others to make wise decisions. The Consumer satisfaction score of Westside is 59.52% because out of 42 consumer complaints, only 25 are resolved.
Complaints
Westside - Denied to give invoice Open
Went for shopping at westside at Phonix mall phonix viman nagar where we shopped for ***** and at the billing counter the cashier denied to give paper invoice and forced to install the app. She said that we don’t give invoices you will get it...
Jun 13, 2026 by Samruddhi Jaju
Westside - Did not recieve the refund for one product Closed
I had ordered two white shirts from westside . Returned both the shirts but received only refund for one shirt . Contact number : **********....
May 17, 2026 by Sharadhi
Westside - Return Request Order id Open
I received pacakge in a very bad packaging and broken. When raised a return request, the request was closed saying - Need Clear Images. There is no way to reopen this request or upload clear images again. Trying to reach customer care for ** ...
May 02, 2026 by Shraddha
Westside - Refund not received Open
I have ordered five dresses in December ** **, and even returned it within two days, but for they were not coming to pick it up and when they came to pick it up now, they haven’t given the refund and it’s been five months...
Apr 29, 2026 by Charu shokeen
Westside - Received damaged product Closed
I ordered three dresses from Westside stores which comes under Tata Group, I received two of my orders one of which was damaged and torn and haven't even received my third parcel yet , I tried calling customer service but they are refusing to p...
Apr 29, 2026 by Adyarani Patel
Order Number: ******* I placed an order with Westside, but it was never delivered. After repeated follow-ups and escalation, I was informed that the order would be cancelled and the refund would be processed. However, even after ** days, I ha...
Apr 28, 2026 by Karthik
Westside - Package cancelled but no refund Open
My order was canceled but I never got refund, order id ******* and *******...
Apr 24, 2026 by Ishani Jha
Westside - Charged for carry bag which i didnt buy Closed
On april ** I bought things from westside and they charged me ** rupees for carry bag which I told them later that I don't need it and they missed to cancel it. When I went today april ** I went to exchange a belt and that time only I noted it ...
Apr 13, 2026 by Aswathi
Westside - Package not delivered Open
I ordered my product of worth rs **** worth on *th april ****,they promised on the website that it will be delivered within *-* days after its dispatched but the product has not even dispatched yet nd its the same order status, its today **th a...
Apr 13, 2026 by Sumit Sunilkumar
Westside - Westside Package not yet Dispatched Closed
I placed an order (Order No. *******) with Westside, which has been delayed and stuck in Chennai for several days without any movement or clear update. Despite requesting cancellation and refund, no action has been taken for the past few days. ...
Apr 10, 2026 by Rakesh Dash
Westside - Refund of two products not received Closed
I had ordered for my baby two dress in the month of March. They cancelled it suddenly and I haven’t received the refund yet. ...
Apr 08, 2026 by Minna Pius
Westside - Package not delivered it is not yet dispatched Open
I've placed an order from westside on **th March and till bow the product is not yet dispatched from them. I tried contacting westside's customer care but the call is going on hold for long time and no one is answering it. I also emailed them...
Apr 07, 2026 by Greeshma Myneni
Westside - Refund order is still in progress for 2 months Closed
I had ordered a black kurti, * months back and still the order status is in progress. I had raised complaint n number of times and still the issue is not resolved. I need a refund asap...
Mar 29, 2026 by M Devichandana Narayanan
Westside - Refund not received Open
I have returned * items from Westside website but i have received my refund to my account. I got only one mail for one dress about refund that too not credited… also i have cancelled one dress for that too i haven’t received my refund so pl...
Mar 19, 2026 by Nisha R
Westside - Not giving refund back Closed
i have ordered one top ad one polo tshirt on *nd of march **** and i cancelled the order in just ** minutes and today is **th of march **** and i have not received the refund yet and i have complained also multiple times to customer care but th...
Mar 11, 2026 by Mouli Sarkar
Westside - Item not delivered but showing as delivered in app Closed
I have not received my order, but it is showing as delivered. I tried to contact customer care but the calls are never answered. I tried to raise a ticket, it says they will reply in ** hrs, but no reply. This is unexpected for such a big compa...
Mar 06, 2026 by Divya G
Westside - Wrong product received Open
I requested for return of * products out of * received due to design and brand mismatch and it got rejected. I have shared all images including for product, price tag and brand name of product. Don't know why the return is rejected for a fal...
Feb 22, 2026 by Sanchit agrawal
Westside - NonDelivery of Prepaid Order Unresponsive Customer Care Closed
I placed a prepaid order on * February **** for a heel worth ₹****, at discount rate ₹**** through the company’s official app. At the time of placing the order, it was mentioned that the shipment would be processed on the same day. I'...
Feb 12, 2026 by Aparna Biswadipta
Westside - Complaint Regarding Poor Quality of Formal Shoes Sole Glue Failure Closed
I am writing this email to formally lodge a complaint regarding a pair of formal shoes purchased from your Westside store. I purchased the above-mentioned formal shoes from Westside on ** December **** At *.** Pm from westside store thane Hi...
Feb 09, 2026 by Sohail Anjum Pathan
Westside - Wrong Order Received Open
I had placed and order which had * products, out of which I have received wrong size in one shirt (yellow shirt, I had ordered xl but received xxl) and I’ve received * wrong products (i had ordered * dresses but received * bottoms instead). I...
Jan 18, 2026 by Riya Kapil
Westside - Refund issue partially Closed
Order id ******* My refund is still partially pending its been month. I have returned all the products.even i have mailed several times .i got no response from westside they put me on hold and cut the call.they are not even picking up my call...
Jan 09, 2026 by Navrag mina
Westside - Nor refunding my money Closed
I have created two tickets regarding my refund issue — Ticket ************ on Monday and Ticket ************ as a follow-up. On westside portal Unfortunately, I have not received any response on either of them. I have also tried contacting y...
Dec 05, 2025 by Neha Gorakhia
Westside - Credit Note did not worked In store Open
On April *, ****, I returned an article at Westside, and I was issued a credit note worth ₹*,***, which was clearly marked as valid until September **, ****. Between August **, ** and **, ****, I visited the Westside store at Natubhai Circ...
Oct 06, 2025 by Kwisha Soni
Westside - Tshirt purchased igor stretched loose and long Closed
Fabric of tshirt got stretched in * wash...I had purchased in February ****...
Jul 24, 2025 by Rinku Kothari
It has been * days since my return pickup has not arrived, they are rescheduling it to next day for the past * days and no one is picking the call from westside online customer care as well as the pickup agent. They are putting me in hold and m...
Jul 10, 2025 by Arifa Fathima. S
Westside - Refund required Closed
I placed order online where it was shown that I can only return is at the store. Nowhere on the checkout page was it mentioned that I cannot receive a refund but only get store credit. The customer service ladies are rude and senseless. The...
Apr 13, 2025 by Shubhi
Westside - Return request got rejected without any reason Open
I had a very bad experience shopping online with Westside. They cheated me. I placed orders, and first of all, they don’t have the option on their app or website to make a return or exchange request. I asked customer service to initiate a ret...
Oct 19, 2024 by Deepakshi chigal
Westside - I didnt get my refund Open
I ordered ETA Charcoal Slim Fit Chinos - Grey / ** for *** on **th April. They have send it through Delhivery , but there delivery boy didn’t deliver the product but marked it as delivery on **th April. From that day I been complaining on We...
May 08, 2024 by Madhu Nutipilli
I have placed my order on **th of November, it was an prepaid order, the website is showing that the product has been delivered on **th of November but I haven’t received any call regarding delivery nor the product. And I made several calls t...
Dec 12, 2023 by Khushi Maheshwari
Westside - Cheating Customers Open
Address of the store: Westside A Unit of Trend Ltd-W***, Forum Centre City Mall, Nazarbad, Mysuru. Date & Time: On **-**-**** at **:** *. At the time of billing, I was told to pick a Nailpolish. Before picking it up, I cross checked wi...
Oct 29, 2023 by Binta Chacko
Westside - Refund not processed misleading customer service Closed
I ordered products and one wasn’t delivered, when i called to check they said it is out of stock and that amount will be refunded. Note that i called * times before that to confirm the delivery and the agents said that it will be done within ...
Aug 31, 2023 by Aditya gopal
Westside - Newly purchased tops shrunk on first wash Closed
On the first wash of my newly purchased tops, they shrunk. I need a refund for my worthless purchase....
Apr 16, 2023 by Yutika Malaviya
Westside - Package is delivered but an item was missing Closed
i have requested for return,the return complaint initiated and the parcel is picked up after the pickup it is shown that the parcel is not delivered,it was cash on delivery so i am worried will i get my refund as the status is showing the parce...
Jan 27, 2023 by Rashmi arya
Westside - Received damaged product and no return thereafter Closed
Received a damaged product Pick up person refused to take the product back No revert on complaint filed via app Product lying for the last *.* months ...
Dec 24, 2022 by Nikita Garg
Westside - Wrongly delivered product Closed
I have received wrong products and i am unable to contact westside #******, * items are wrongly delivered namely- winder love light beige shaping bra- S, wunderlove beige strapless wired bra - **B, wunderlove black strapless wired bra- **B, ins...
Oct 26, 2022 by Sehajpreet kaur
Westside - Refund not received Closed
I hv got an email that refunded successfully but not got the amount...
Oct 03, 2022 by Zaufisha Fatima
Westside - Wrong item delivered Open
Order ID: ********* Placed on July **, ****. We had ordered a top from Westside through the tata cliq app, but a damaged handbags was delivered instead. We contacted the customer care * times and after multiple assurances, the company said th...
Sep 28, 2022 by Gokul kannan
Westside - Product not delivered and No Customer aupport Closed
I have made a purchase of a perfume from westside online the item is not shipped and no response when calling customer care not connecting to any executive even after waiting of *hr call . It is not westside it is worstside....
Aug 23, 2022 by Dr Munawar
Westside - Package not delivered Closed
My Westside online store order, Sku no. ************ has not yet been sent .i have placed an ordered on * August. please look into my matter .The customer service is not available. They only say we will assist you buy never help....
Aug 12, 2022 by Rabina Kherkatary
Westside - Courier delivery guy talking bad language Closed
Courier delivery guy named Ajay Thakkar So called ajju Thakkar calling me for my order instead of calling to pick up location And saying me to cancel the order when I denied he started giving bad words saying no one picking up my phone that...
Apr 24, 2022 by salmond maredia
Westside - Charged rs 8 for paper bag Closed
West side apparels pheonix mall kurla charged me rs * for paper bag to varey my shopping...
Sep 15, 2019 by Preeti mer
Westside - Charged for paper bag Open
I was charged Rs. */- for the paper bag which violates the rule. Please take action on this....
Apr 14, 2019 by Srivatsav
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