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Westside
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How to resolve Westside complaints online
If you want to complain about a problem that relates to Westside, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Westside?
If you are not satisfied with Westside, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Westside and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Westside
But before filing a complaint, you should
a. Contact the customer support of Westside first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Westside
Find the contact details of Westside to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
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Social Network
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Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Westside - Did not recieve the refund for one product Open
I had ordered two white shirts from westside . Returned both the shirts but received only refund for one shirt . Contact number : **********....
May 17, 2026 by Sharadhi
Westside - Return Request Order id Open
I received pacakge in a very bad packaging and broken. When raised a return request, the request was closed saying - Need Clear Images. There is no way to reopen this request or upload clear images again. Trying to reach customer care for ** ...
May 02, 2026 by Shraddha
Westside - Refund not received Open
I have ordered five dresses in December ** **, and even returned it within two days, but for they were not coming to pick it up and when they came to pick it up now, they haven’t given the refund and it’s been five months...
Apr 29, 2026 by Charu shokeen
Westside - Received damaged product Closed
I ordered three dresses from Westside stores which comes under Tata Group, I received two of my orders one of which was damaged and torn and haven't even received my third parcel yet , I tried calling customer service but they are refusing to p...
Apr 29, 2026 by Adyarani Patel
Order Number: ******* I placed an order with Westside, but it was never delivered. After repeated follow-ups and escalation, I was informed that the order would be cancelled and the refund would be processed. However, even after ** days, I ha...
Apr 28, 2026 by Karthik
Westside - Package cancelled but no refund Open
My order was canceled but I never got refund, order id ******* and *******...
Apr 24, 2026 by Ishani Jha
Westside - Charged for carry bag which i didnt buy Closed
On april ** I bought things from westside and they charged me ** rupees for carry bag which I told them later that I don't need it and they missed to cancel it. When I went today april ** I went to exchange a belt and that time only I noted it ...
Apr 13, 2026 by Aswathi
Westside - Package not delivered Open
I ordered my product of worth rs **** worth on *th april ****,they promised on the website that it will be delivered within *-* days after its dispatched but the product has not even dispatched yet nd its the same order status, its today **th a...
Apr 13, 2026 by Sumit Sunilkumar
Westside - Westside Package not yet Dispatched Closed
I placed an order (Order No. *******) with Westside, which has been delayed and stuck in Chennai for several days without any movement or clear update. Despite requesting cancellation and refund, no action has been taken for the past few days. ...
Apr 10, 2026 by Rakesh Dash
Westside - Refund of two products not received Closed
I had ordered for my baby two dress in the month of March. They cancelled it suddenly and I haven’t received the refund yet. ...
Apr 08, 2026 by Minna Pius
Westside - Package not delivered it is not yet dispatched Open
I've placed an order from westside on **th March and till bow the product is not yet dispatched from them. I tried contacting westside's customer care but the call is going on hold for long time and no one is answering it. I also emailed them...
Apr 07, 2026 by Greeshma Myneni
Westside - Refund order is still in progress for 2 months Closed
I had ordered a black kurti, * months back and still the order status is in progress. I had raised complaint n number of times and still the issue is not resolved. I need a refund asap...
Mar 29, 2026 by M Devichandana Narayanan
Westside - Refund not received Open
I have returned * items from Westside website but i have received my refund to my account. I got only one mail for one dress about refund that too not credited… also i have cancelled one dress for that too i haven’t received my refund so pl...
Mar 19, 2026 by Nisha R
Westside - Not giving refund back Closed
i have ordered one top ad one polo tshirt on *nd of march **** and i cancelled the order in just ** minutes and today is **th of march **** and i have not received the refund yet and i have complained also multiple times to customer care but th...
Mar 11, 2026 by Mouli Sarkar
Westside - Item not delivered but showing as delivered in app Closed
I have not received my order, but it is showing as delivered. I tried to contact customer care but the calls are never answered. I tried to raise a ticket, it says they will reply in ** hrs, but no reply. This is unexpected for such a big compa...
Mar 06, 2026 by Divya G
Westside - Wrong product received Open
I requested for return of * products out of * received due to design and brand mismatch and it got rejected. I have shared all images including for product, price tag and brand name of product. Don't know why the return is rejected for a fal...
Feb 22, 2026 by Sanchit agrawal
Westside - NonDelivery of Prepaid Order Unresponsive Customer Care Closed
I placed a prepaid order on * February **** for a heel worth ₹****, at discount rate ₹**** through the company’s official app. At the time of placing the order, it was mentioned that the shipment would be processed on the same day. I'...
Feb 12, 2026 by Aparna Biswadipta
Westside - Complaint Regarding Poor Quality of Formal Shoes Sole Glue Failure Closed
I am writing this email to formally lodge a complaint regarding a pair of formal shoes purchased from your Westside store. I purchased the above-mentioned formal shoes from Westside on ** December **** At *.** Pm from westside store thane Hi...
Feb 09, 2026 by Sohail Anjum Pathan
Westside - Wrong Order Received Open
I had placed and order which had * products, out of which I have received wrong size in one shirt (yellow shirt, I had ordered xl but received xxl) and I’ve received * wrong products (i had ordered * dresses but received * bottoms instead). I...
Jan 18, 2026 by Riya Kapil
Westside - Refund issue partially Closed
Order id ******* My refund is still partially pending its been month. I have returned all the products.even i have mailed several times .i got no response from westside they put me on hold and cut the call.they are not even picking up my call...
Jan 09, 2026 by Navrag mina
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