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Urbanic India
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How to resolve Urbanic India complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Urbanic India?
If you are not satisfied with Urbanic India, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Urbanic India and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Urbanic India
But before filing a complaint, you should
a. Contact the customer support of Urbanic India first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Urbanic India - Refund issue Closed
I have to return only one product but They provide * ID's for return lekin otp same tha jab picked up karney ayaa toh ek picked up kar diya or ek cancel kar diya toh dono bhi cancel hogaya and i didn't get my refund...
Aug 22, 2025 by Bina brahma
Urbanic India - Misbehaviour of courier guy Closed
Since I wasn't at town and there was nobody else who could receive my parcel so I very politely asked the courier guy to cancel my order. And that particular moment he started bashing me, disrespecting me. He wanted me to recieve the parcel and...
Jan 26, 2024 by Abhilipsa Pattanayak
Urbanic India - Return item not picked up Closed
I had purchased * products which I wanted to return due to some fitting issues It’s been more than * days since I have placed for return but still there is no response from them On app it’s showing awaiting return but still no attempt is ...
Jun 24, 2023 by Ankita jha
Urbanic India - Return is not getting picked up Closed
Its been * days since I have applied for the return but i am still waiting for it to get picked up...
May 24, 2023 by pavneet kaur
Urbanic India - 2 Return product got picked up with same product Closed
Hello urbanic this is Rinzing Ongmu bhutia I order * product from urbanic app and I received too Because of the quality and size issue I had to return that products but the only one pickup was done bearing AWB ************** (I go...
Mar 19, 2023 by Rinzing Ongmu bhutia
Urbanic India - Refund not received Closed
I haven't received any refund till now.. it's been more than **days.. no action has been taken.. no replies.. avoiding my queries and nothing conclusive. ...
Mar 05, 2023 by Anubha sharma
Urbanic India - Refund not received Closed
I’ve been writing mails to urbanic support they are replying to it but there is no action taken. I’ve not received my refund even after the products were picked up from me. I want my refund, they say that the bank details were incorrect ,...
Mar 01, 2023 by Nandini Kalburgi
Urbanic India - Want refund Closed
I ordered a jeans from urbanic which costs me *,*** rs but the fitting is too loose and colour was different from shown in pictures so i returned parcel but it's showing that refund will take plake in *-** days and it's too late it's been * day...
Feb 17, 2023 by Jigyasa gupta
Urbanic India - Refund has not yet been issued Closed
We had asked for a return and they never refunded ...
Feb 14, 2023 by SVB
Urbanic India - Refund not received Open
I returned my package as it didn't fit me. Now they are not giving my refund. When I message them they keep on saying that a bank form will be given in *-* days. But they have told me this same dialogue multiple times and multiple *-* days hav...
Feb 11, 2023 by Nancy Joseph
Urbanic India - Accessories missing in box Closed
Accessories missing in the box...
Feb 09, 2023 by Toshaph kumar
Urbanic India - I already retrun but still in my order refund faile Open
Still in my order refund faile..I want my money back...
Feb 05, 2023 by Awpi Hmar
Urbanic India - Refund issue Closed
I didn’t get my refund money back ...
Jan 18, 2023 by Roshni taji
Urbanic India - Refund not processed Open
I had ordered a jeans, i didnt like the fit, it got returned on ** dec and refund is processed in ** days, its been more than a month i haven't got my refund....
Jan 17, 2023 by shreya singh
Urbanic India - Item not picked up till now Closed
I ordered a top from Urbanic which got delivered on **th Dec ****...it was tight so i applied for return on **th Dec ****...after that i have emailed them..talked to them twice but nothing happened...its not about *** Rupees..but what if i orde...
Jan 07, 2023 by Trupti Jain
Urbanic India - Refund not received and order picked up is not updated Closed
My order is picked up but there is no update about it's picking up and also my refund is pending ...
Jan 02, 2023 by Mahek Rastogi
Urbanic India - Order was canceled by the delivery agaent Closed
The delivery guy named DEEPU S GOUWDA called me for my parcel and i was not in town so I requested him to deliver the package next day but he himself cancelled the order. The order was very important for me but when I called customer service al...
Jan 02, 2023 by Simran
Urbanic India - Missing Item in the package Closed
I had raised a complaint about a missing item the day my package arrived. And that was rejected by Urbanic. I am at a loss here, considering I don't have the dress and neither do I have a refund for this....
Dec 29, 2022 by Payal Parmar
Urbanic India - Return Product not pickedup Closed
I received different product from what I have ordered and then I tried to return it but no one responds and product didn't picked up and refund is still pending. It's been more than ** days no reply from them....
Dec 28, 2022 by Bommanapally Mrudula
Urbanic India - Refund Closed
Product picked up but no clue when the refund will come ...
Dec 23, 2022 by KIRAN JYOT CHHABRA
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