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Thomas Cook
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Thomas Cook?
If you are not satisfied with Thomas Cook, file a complaint now:
1. Go to "File a Complaint" form
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4. Get refund / replacement / damages from Thomas Cook
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a. Contact the customer support of Thomas Cook first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Sir my name is Abhishek mandal I have canceled my trip of Europe due to my mother medical condition I have canceled the trip before * months then too they are charging me ***** plus taxes at this time I can’t bear this amount to loss. We are ...
Jan 08, 2024 by Abhishek mandal
Thomas Cook - Date information was wrong Closed
They told me to book my return flight on ** March ** , but my trip ends on ** March There is no hotel and transportation booking on ** March And there is no proper response from there side ...
Mar 17, 2023 by Sachin mootha
Thomas Cook - Thomas cook cheated with us Closed
I was cheated by Thomas cook. I had paid just the confirmation charge of ***** Rs for my Andaman holiday package. Due to COVID restrictions the tour was cancelled by Thomas cook. I asked for full refund as it was not my fault. Piyush Thakur and...
May 04, 2021 by kevin jhaveri
Thomas Cook - Cheating by thomas cook in tour package Closed
We ** ppl took customized tour package from Thomas cook.. They change hotel room category...iternary... Driving vehicke.. Not given even tour as committed and saud by mail. ...
Jun 22, 2019 by Dr Sanjay M Shah
Thomas Cook - Tour package cheating Closed
Hello sir We ** ppl took customised tour package from Thomas cook BUT on last days they changed iternary and didnt provide us service as they committed we paid full including hotel room charges , room category also changed.They didnt provide as...
Jun 10, 2019 by SANJAY M SHAH
Thomas Cook - Terrible services of Chardham Yatra deluxe package Closed
Details attached. The letter was sent to them by email. Apart from financial loss, It was terrible mental agony. ...
May 29, 2019 by Saurabh bhoot
Thomas Cook - Fraud by Thomas Cook Open
• A family vacation after long for * of us – * of which were kids and * senior citizens. Sister and her family came from the USA for this trip and so we planned about * months in advance to ensure all the bookings were well in place sinc...
Jan 11, 2019 by Vishal Shah
Thomas Cook - Thomas Cook - Did not provide services as promised. Open
Hi, I had opted for Thomas cook Simply Thailand - * Star package for my trip to Thailand . I was promised * star stay and given normal stay , which is much cheaper than what I paid for . I had paid extra ***** for two people , while the ro...
Jan 05, 2019 by Jishnu Rajeev
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Questions about Thomas Cook
Ask questions about Thomas Cook and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Thomas Cook?
1800 209 9100
What is Thomas Cook office address?
homas Cook Building 324 D N Road Fort Mumbai
Thomas Cook India Ltd.
Marathon Futurex, A Wing, 11Th & 13th Floor,
N.M. Joshi Marg, Lower Parel (E),
Mumbai - 400013
What is Thomas Cook customer care email?
holidays@thomascook.in.
Where to find Thomas Cook discount coupons?
Who is the Owner / CEO of Thomas Cook?
Mahesh Iyer
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