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The derma co
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How to resolve The derma co complaints online
If you want to complain about a problem that relates to The derma co, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against The derma co?
If you are not satisfied with The derma co, file a complaint now:
1. Go to "File a Complaint" form
2. Choose The derma co and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from The derma co
But before filing a complaint, you should
a. Contact the customer support of The derma co first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with The derma co
Find the contact details of The derma co to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
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Business Network
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Legal Network
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The derma co - I got the empty box Closed
Dear Derma Co Customer Support Team, I am writing to raise a serious concern regarding my recent order placed through your platform. I had ordered * sunscreen products from your website/app. However, upon receiving the package, I was extr...
Mar 27, 2026 by Harihara
The derma co - They auto cancelled my order nd not getting refunded Closed
I order item nd it showing showing auto cancel after some time nd after ** to ** days still not getting my refund.. I also mail to customer Care but not giving proper response.....
Mar 17, 2026 by Khushi
I am writing to express my extreme disappointment regarding Order The tracking status for this order shows as "Delivered", but I have not received the parcel. I officially raised this concern on **th March ****, and the derma co team promise...
Mar 15, 2026 by Shahista Shaikh
The derma co - Missing one product Open
I have ordered * products from the Derma co official app and I got it delivered today but I have * item missing from it the kojic acid serum is missing in the package....
Mar 12, 2026 by Kunal senapati
The derma co - Package not delivered and no communication Closed
I done an purchase of * products in the derma co's official site on Jan **th and it's Feb *rd now still I didn't receive the product or any update on the delivery. When tried to tracked the order it's showing as cancelled. ...
Feb 03, 2026 by Hemachandar
The derma co - NonDelivery of Products Under Sale Closed
I placed an order with The Derma Co during their Buy * Get * Free (B*G*) sale on August **, ****. Despite full payment and receiving confirmation of my order, I have not received the products even after **+ days. I have attempted to contact ...
Sep 11, 2025 by Krishita
The derma co - Wrong package recieved Open
I have ordered total ** facewash of mrp **** and recieved diffrent product of sunscreen *** mrp and * pcs .and also delivery box is too small and Its not possible to put ** facewash in that box .I have complain derma co costumer care and raise...
Jun 30, 2025 by Jahnvi kukadiya
The derma co - No status of my ordered placed 12 days ago Closed
I had placed my order on **th or December and initially it was suppose to be delivered on **th. But there is no update on the status so far. I tried reaching out to the customer case, but both the representative that I have talked to so far did...
Dec 24, 2024 by Swagata Chakraborty
The derma co - Some items are not delivered yet Open
I ordered three items: TDC * Ceramide Barrier Repair Moisturizer, * Hyaluronic Tinted Sunscreen Gel (**g), and TDC Sali-Cinamide Anti-Acne Face Wash on September *. It took them half a month to deliver, and when my delivery arrived on September...
Sep 18, 2024 by Shubham Bhattacharya
The derma co - Wrong package Closed
I just ordered a snail peptide moisturizer, and I received a sunscreen instead of the moisturizer. When I filed exchange complaint they reply that we can't exchange your order ....
Sep 14, 2024 by Unnatti Goyal
The derma co - Package delivered message received but order not delivered Closed
On Friday, I received an email stating that my order was delivered, but in reality, the courier had not delivered the order. When I contacted him, he started giving excuses for why the order was not delivered. The delivery person, Vikas Chirawa...
Aug 24, 2024 by saloni bachre
The derma co - Refund not received Closed
I hadn't received my refund from The Derma co the product was delivered in their office on ** April and they are not giving me my refund for the product. And I don't know how to attach ss of delivered mssg ...
Apr 21, 2024 by Gurveer Kaur
The derma co - Refund not come yet Closed
Those people are saying that we will give * to * houses, they have not given yet, I am in great need, they have written easy return, that's why they are not giving....
Jun 11, 2023 by Virat
The derma co - Package not delivered but I got a message of delivery Open
My derma co face serum is not delivered till now but in the message it is showing that the item has been delivered at the gate without my prior notice and now the item has been misplaced. ...
Oct 22, 2022 by Sweta Gour
The derma co - Not getting the refund Closed
I have cancelled an order due to address issues on *th September, **** worth ***.** INR from the derma co. As I have already paid for that order, I was supposed to get the refund within *-* working days. It is more than the promised time period...
Sep 19, 2022 by Shramana Kar
The derma co - Amount deducted order is not confirmed and they ask for again money Closed
At first order I purchased for **** amount is deducted and order is not confirmed I tried to call them message them they did not respond and I send many mails then they replied that your amount refund process is generated place another order ag...
Jun 03, 2022 by Pratima mishra
The derma co - Parcel is delivered but I have not got yet Closed
I have book derma co products still I have not received as I got delivered message.the delivering mam is also calling n saying mee mam I will coming tomorrow and giving u parcel.but now he is not receiving my call also.its above **days ...
May 27, 2020 by Neha kuldunkar
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